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Cheesecake Factory

$$ - $$$
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3349 Monroe Ave, Pittsford Plaza, Pittsford, NY 14618-5513
+1 585-381-8681
Today
11:30 - 23:00
Closed now
See all hours
Hours:
Sun 10:00 - 22:00
Mon - Thu 11:30 - 23:00
Fri 11:30 - 00:00
Sat 11:00 - 00:00
More Info
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200 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Rochester, New York
Level Contributor
42 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

If you're familiar with Cheesecake Factory then you already know the deal. Big menu with lots of choices that they handle quite well. Everything we ordered was great and the desserts are over the top in both size and quality. If you don't mind waiting a while for a table it's a great place to take the family.

Helpful?
Thank oystersrmyworld
Rochester, New York
Level Contributor
65 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 18 December 2016 via mobile

What's not to love? Besides the regular great food, the service was also excellent. I wish I could comment on the cheesecake I brought home but my husband ate it out of the fridge that night before I got to it. Now he owes me lunch and cheesecake again.

Helpful?
Thank Honeybunny03
Level Contributor
171 reviews
144 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 6 December 2016 via mobile

I love this restaurant. Today I tried the flatbread, nice and thin very good. Then we shared a chopped chicken salad. We. Had the strawberry cheesecake. Also to die for.

Helpful?
Thank Dianne K
Rochester, New York
Level Contributor
356 reviews
120 restaurant reviews
common_n_restaurant_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed 1 December 2016

I hate to review a chain restaurant but the Cheesecake Factory rarely disappoints. The entrees are really sized for two people and so many choices in the big menu. But obviously the cheesecake is what we come for. I dont even normally like cheesecake but the seriously chocolate ones like the Oreo one are incredible

Helpful?
Thank TheTravelPirate
Alexandria, Virginia
Level Contributor
288 reviews
151 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 16 November 2016

Dad lives in an assisted living facility nearby, so this is our go to place when I visit. Parking is free, and ample at the shopping mall. There is handicapped access for him to use his walker. We have never had to wait ever to be seated. Our server was friendly and efficient. We enjoyed a bottle of LaMarque with... More 

Helpful?
1 Thank dcr1837
Morrisville, Vermont
Level Contributor
246 reviews
159 restaurant reviews
common_n_restaurant_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 25 October 2016

We just wanted appetizers and drinks, and we were lucky to stop by during happy hour. Good beer and cocktails for reasonable price. Also got the guac and chips which were wonderful and the crab appetizer that was like crab rangoon only much better. Nice atmosphere and attentive server

Helpful?
Thank carefultraveler2014
michigan
Level Contributor
35 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 19 October 2016

Went for a 5PM dinner. Immediate seating. Great service; good food. We left the restaurant about 6:30 and lines were long waiting for seating.

Helpful?
Thank michiganmjs
Brooklin, Canada
Level Contributor
256 reviews
165 restaurant reviews
common_n_restaurant_reviews_1bd8 82 helpful votes
5 of 5 bubbles Reviewed 18 October 2016

We have been here many times before and were not disappointed with this visit.Servie is great, food never disappoints. Prices seem a little high, but few people leave without a take home bag. Desserts are wonderful.

Helpful?
Thank BeepTraveller
Rochester, New York
Level Contributor
62 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 10 October 2016

Nice variety of foods and I understand the menu does change up now and then so they do pay attention to what people want. Service was great - waitress knew we were on a time constraint and she was prompt with meeting all needs.

Helpful?
Thank Diana P
Rochester, New York
Level Contributor
54 reviews
38 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 5 October 2016 via mobile

I don't say TYPICAL CHAIN as a bad thing. It is what it is. A chain. The food is always amazing. The drinks are spot on. The decor is beautiful and I always feel welcome there by the servers. Pricey but you get what you pay for. Outdoor seating that overlooks Monroe Ave and a parking lot. Hey, be happy,... More 

Helpful?
Thank Izzy325

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$20
Cuisine
American
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Television
Good for
Groups, Special Occasion Dining, Kids, Child-friendly
Open Hours
Sunday
10:00 - 22:00
Monday
11:30 - 23:00
Tuesday
11:30 - 23:00
Wednesday
11:30 - 23:00
Thursday
11:30 - 23:00
Friday
11:30 - 00:00
Saturday
11:00 - 00:00
Location and Contact Information
  • Address: 3349 Monroe Ave, Pittsford Plaza, Pittsford, NY 14618-5513
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Pittsford
  • Phone Number: +1 585-381-8681

Questions & Answers

Questions? Get answers from Cheesecake Factory staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?