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Ground Round

32 Smithfield Blvd, Plattsburgh, NY 12901-2110
+1 518-561-2897
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Overview
  • Excellent40%
  • Very good32%
  • Average20%
  • Poor6%
  • Terrible2%
Travellers talk about
“salad” (9 reviews)
“ribs” (3 reviews)
Open Now
11:00 AM - 11:00 PM Hours
CUISINES
American, Bar
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
32 Smithfield Blvd, Plattsburgh, NY 12901-2110
All Details
Write a ReviewReviews (160)
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1 - 10 of 154 reviews

Reviewed today

The fajitas are superite as is anything we've ordered. We prefer the bar area as it's always lively. If you prefer quiet recommend the other side. Love this restaurant.

Thank smayhew7511
Reviewed 30 April 2018

The food is average if you are looking for a decent lunch but the best deal is happy hour in the bar,

Thank April S
Bob S, Owner at Ground Round, responded to this reviewResponded 1 May 2018

Good morning April, I will work hard to improve the average rating of my food but I am glad you enjoy our happy hour Be well Bob Smith Owner

Reviewed 30 April 2018 via mobile

The ground round head slightly above average food and very helpful staff. There was plenty of parking and the location is very convenient. The salads and the hamburgers were both very good.

Thank FloridaNYSP
Bob S, Owner at Ground Round, responded to this reviewResponded 1 May 2018

Thank you for your comments and 4 star rating concerning my restaurant. Be well Bob Smith Owner

Reviewed 6 April 2018

Very satisfactory menu, food and service. A typical burger and steak place, sports TVs and a range of beers. WARNING: it's a BYOC (bring your own cheesecake) Must be the only restaurant in America without carrot cake or cheesecake on the menue. ;-)More

Thank petergelinas
Bob S, Owner at Ground Round, responded to this reviewResponded 7 April 2018

Thanks Peter I have passed on your comment about the cheesecake to the menu development team of our franchise. I know finding a cheesecake that passes muster has been an issue for them Apparently our taste buds may not match our price point but we...More

Reviewed 1 April 2018 via mobile

Another amazing visit. Food was tasty and cooked well. Staff was courteous. A recommended local restaurant. Thank you to all the staff at this Ground Round.

Thank Kelly C
Bob S, Owner at Ground Round, responded to this reviewResponded 3 April 2018

Hi Kelly, Thanks for the kind comments about the restaurant and the staff that makes it happen Be well Bob Smith Owner

Reviewed 1 April 2018

We were 6 people and we had to squeeze into a booth. The seats aren't very comfortable. The food is average,nothing great. The staff doesn't know anything about the menu. For example, they don't know what's in the veggie burger. So if you have allergies...More

Thank mommy3littlepigs
Bob S, Owner at Ground Round, responded to this reviewResponded 3 April 2018

I am sorry you were not comfortable in the booth that is sized for 6 people. We do have tables and chairs that can be positioned for six or larger depending on the occupancy at the time. I am sorry that the staff member did...More

Reviewed 19 March 2018

It was the worst experience I have ever had,, I ordered chicken Alfredo with Broccoli but I asked that the pasta be changed to linguini instead of penne, after waiting 40 minutes my dish arrived with penne,, when I told the waitress she left and...More

Thank Myles H
Bob S, Owner at Ground Round, responded to this reviewResponded 20 March 2018

Dear Myles, Thank you for bringing this to my attention in both Facebook and TripAdvisor. As I indicted in my response on Facebook I will take appropriate corrective action once I have additional facts. Here is my response to you on Facebook "Dear Myles, I...More

Reviewed 19 March 2018

stayed at a hotel next door on a cold rainy night ate here and more than happy with everything, food,service and all.

Thank James D
Bob S, Owner at Ground Round, responded to this reviewResponded 20 March 2018

Good morning James Thanks for your comments about the food and service. I am ready for some warmed weather it seems winter is having a hard time leaving the area. Be well Bob Smith Owner

Reviewed 13 March 2018 via mobile

Love this place. Great food and great service. Love that they have TVs in the booths, great to keep the kids busy. Will always return.

Thank Antlers595
Bob S, Owner at Ground Round, responded to this reviewResponded 16 March 2018

Thank you for dining with your family with us. I will be sure to pass on your comments to the staff. Bob Smith Owner

Reviewed 20 February 2018

we walked over from the best western next door around 5:15 were seated within 5 min the staff were very pleasant we had 2 small children with us and they pay by the pound and i because they only weighted 28 & 43 pounds they...More

Thank jacklogan
Bob S, Owner at Ground Round, responded to this reviewResponded 22 February 2018

Thank you for your kind comments.about the food and staff Travel safe Bob Smith Owner

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Ask a question
Questions & Answers
DIANE D
18 February 2017|
Answer
Response from Bob S | Property representative |
Kids eat free on Wednesday
0
Votes
Bob S
16 October 2015|
AnswerShow all 3 answers
Response from zadojny | Reviewed this property |
We never said the food was no good ! For what you charge for your meal's we think that it could be better
0
Votes
Bob S
I am sorry you felt the manager was worthless, I would strongly disgree. Your reservation was taken at around 4 PM the day of your arrival not two days before. It was explained to a lady that there were two other large parties had reserved the back room and a series of tables in the front. The manager offered at the time of the reservation to seat you in two large booths sitting 6 each and were position adjacent to each other. They were not located on the otherside of the Dining Room. The lady who spoke to the manager said that would be fine. We assigend two servers to the party Mary and Jen and orders were taken for appetizers. We placed all appetizers into the at the same time and admittedly they do have different cook times. The servers chose to deliver the products when they were ready. They do not recall it took 10 minutes between each delivery of the three appetizers that were ordered.
10 February 2015|
Answer
Response from Jamielynn1105 | Reviewed this property |
Wow Bob s. I am appalled, would you like me to bring me the phone records indicating my reservations were made Wednesday at 11:32am and that it shows I was on the phone 7mins most of that waiting to make the reservation and... More
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar
Meals
Lunch, Dinner
Restaurant features
Takeout, Private Dining, Seating, Waitstaff, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations
Good for
Groups, Child-friendly, Kids, Special Occasion Dining
Open Hours
Sunday
11:00 AM - 10:00 PM
Monday
11:00 AM - 11:00 PM
Tuesday
11:00 AM - 11:00 PM
Wednesday
11:00 AM - 11:00 PM
Thursday
11:00 AM - 11:00 PM
Friday
11:00 AM - 12:00 AM
Saturday
11:00 AM - 12:00 AM
Location and Contact Information
  • Address: 32 Smithfield Blvd, Plattsburgh, NY 12901-2110
  • Location: United States  >  New York (NY)  >  Plattsburgh
  • Phone Number: +1 518-561-2897
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