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Bill Gray's

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1225 Jefferson Rd, Rochester, NY 14623-3163
+1 585-424-2350
10:30 - 21:00
Open now
See all hours
Sun - Thu 10:30 - 21:00
Fri - Sat 10:30 - 22:00
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79 Reviews from our TripAdvisor Community

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Showing 79: English reviews
Rochester, New York
Level Contributor
214 reviews
195 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Stopped here for lunch today and I thought I would try the new reuben sandwich. While I was ordering it the woman next to here told me they didn't have any sauerkraut for the sandwich. Really? They have only been selling this sandwich for about two weeks and already they don't have an ingredient. I said fine and would try... More 

Thank timvf101
Buffalo, New York
Level Contributor
45 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 2 weeks ago via mobile

I've been to Bill Grays lots of times at multiple locations and the burgers, fries, and fish fries are all pretty good. This visit was surprising. The service was super slow, it took over 30 minutes for our order to come up, a wait longer than I've ever experienced! Then the side dish mac and cheese was literally the burned... More 

Thank JenRed2014
BillG932, Guest Relations Manager at Bill Gray's, responded to this review

Thank you for taking the time to share your experience. We are ashamed that this happened to you on your last visit! We are very sorry and we hope that we will have to opportunity in the future to make it up to you. More 

Williamsville, New York
Level Contributor
248 reviews
179 restaurant reviews
common_n_restaurant_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed 7 February 2017

For fast food this burger this was no too bad at all. The burger was juicy and delicious and the fries were hot and fresh.The workers were quite friendly and helpful and the food arrived quickly. I'm not really into fast food, but we had a good experience.

Thank packmybags88
Bill G, Guest Relations Manager at Bill Gray's, responded to this review

Thank you for taking the time to send us your wonderful review! We pride ourselves in each burger being hand pressed daily and being cooked fresh to order! More 

Level Contributor
104 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 13 December 2016

We love coming here for burgers. They are fresh and superb. Occasionally we get the beer-battered onion rings and they're very good. Their menu is huge and impressive for a burger place but we always get the double cheeseburgers. Best ever

Thank DiamondGirl1011
Rochester, New York
Level Contributor
12 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 24 November 2016 via mobile

I love this for a quick easy lunch. I really love this easy place. It might not be the healthiest food, but it is really good.

Thank Sadie11Oakley
Level Contributor
26 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 22 October 2016 via mobile

This restaurant hit the spot and was quick enough for a half hour lunch break. The hamburger wasn't the best I've ever had but was definitely better than any fast food place. It is a unique place with a neat ambiance. I will return again the next time I'm in the area.

Thank kevin p
Rochester, New York
Level Contributor
22 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 7 September 2016

We go to this Bill Gray's quite a bit because it's a place that both kids will actually eat at, and we enjoy getting Abbott's afterwards as well. This past visit was actually for takeout and I was a little worried about how everything would last driving home, especially when you get fries and onion rings, they often get soggy,... More 

Thank Arketekchic
Buffalo, New York
Level Contributor
87 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 27 August 2016 via mobile

Took a group of middle school youth here for dinner and it worked out perfectly. Everyone orders for themselves and can pay individually if needed. Great variety and the milkshakes are so amazing. The burgers can get VERY messy and you will need a supply of napkins and the tray the food is served in to catch the drippings but... More 

Thank MackBuffalo
Level Contributor
131 reviews
105 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 11 August 2016

Order it on a hard roll. Get the chili cheese fries and a beer to wash it all down. Three napkins ... minimum.

Thank Paul52Atlanta
Rochester, New York
Level Contributor
72 reviews
59 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 2 July 2016 via mobile

In a town filled with burger places, Bill Grays is consistantly slightly above average. They are clean, a little more upscale in decor, and usually have nice employees They do have some of best meat hot sauce in town. You can always find buy one get one free coupons in local phone books and online etc., making the prices more... More 

Thank Francis A

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Average prices
US$5 - US$10
Lunch, Dinner
Restaurant features
Seating, Parking Available, Wheelchair Accessible, Takeout
Good for
Cheap Eats, Child-friendly
Open Hours
10:30 - 21:00
10:30 - 21:00
10:30 - 21:00
10:30 - 21:00
10:30 - 21:00
10:30 - 22:00
10:30 - 22:00
Location and Contact Information
  • Address: 1225 Jefferson Rd, Rochester, NY 14623-3163
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Rochester
  • Phone Number: +1 585-424-2350

Questions & Answers

Questions? Get answers from Bill Gray's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?