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West Edge Restaurant and Lounge - CLOSED

284 Exchange Blvd, Rochester, NY 14608-2707
+1 585-319-3388
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  • Excellent21%
  • Very good34%
  • Average21%
  • Poor7%
  • Terrible17%
Travellers talk about
“duck” (7 reviews)
“quinoa” (2 reviews)
“fries” (3 reviews)
Restaurant Hours Closed
$$ - $$$
284 Exchange Blvd, Rochester, NY 14608-2707
All Details
Reviews (52)
Traveller rating
Traveller type
Time of year

1 - 10 of 52 reviews

Reviewed 11 July 2017 via mobile

Planned dinner with a party of nine. Arrived to the restaurant which was totally without other customers. When greeted were told party couldn't sit until our 9th person arrived. Ok usually but thought that was odd for a dead night. Service was average but the...More

Thank Nicholas H
regalbeagle, Owner at West Edge Restaurant and Lounge, responded to this reviewResponded 13 July 2017

Hello Nicholas, Thank you for your feedback on the food you enjoyed and for choosing West Edge. I am not pleased to hear your service was not where our service standards are to be. If you could share the date of your visit so I...More

Reviewed 3 July 2017

Great Food, Great Service and incredible view of Rochester from the patio or main dining room. Nice room for private events also.

Thank Brian C
Reviewed 21 May 2017 via mobile

Dinner was above decent, but the service was absolutely terrible. With the restaurant almost empty, a group of seven of us waited for almost 2.5 hours for a graduation dinner. I very much like the feel of the restaurant, but would NOT recommend.More

Thank Kevin B
regalbeagle, Owner at West Edge Restaurant and Lounge, responded to this reviewResponded 21 June 2017

Hello Kevin, I apologize for your poor service and thank you for your feedback. For such a celebration that is unacceptable for your time of service. I am glad you enjoyed the ambiance and food and am disheartened that your service for 7 did not...More

Reviewed 15 May 2017

Nice view. Right on the west bank of the river, (hence the name). there is a vegetable tempura I wanted but didn't want deep fried, so was offered broccolini ( favorite vegetable) w/o but was misunderstood and came out fried in duck fat w/o batter...More

Thank Frank C
Reviewed 23 April 2017 via mobile

So pleased by our experience here tonight! Another downtown restaurant couldn't accommodate us, so we chose West Edge because it's on the river. Fresh takes on familiar menu items, friendly service. Prices reasonable. Give it a try!

Thank Peter S
regalbeagle, Owner at West Edge Restaurant and Lounge, responded to this reviewResponded 24 April 2017

So glad you could join us! Thank you for the kind words and support. Cheers~Carrie

Reviewed 12 April 2017

We visited West Edge after a downtown appointment on a weekday around 7. Great scenic location on the river. Window seating and outdoor patio seating with fire pits. The place was empty (couple of other diners and a half dozen at the bar). There was...More

1  Thank CaptnGphs
Reviewed 30 March 2017

Fairly pricey w/average food. None of the dishes had enough sauce to carry them and my asparagus was uncooked. Cast Iron chicken dish is a pass, but blue cheese risotto was delicious.

1  Thank aped1416
Reviewed 1 January 2017

This location is great. Unfortunately that's all the West Edge has going for it. We and another couple thought dinner and fireworks on the river would be a nice way to ring in the New year. The service was bad from the start. We were...More

Thank blhum
regalbeagle, Owner at West Edge Restaurant and Lounge, responded to this reviewResponded 7 January 2017

Hi there, Thank you for taking the time to leave us a review. We sincerely apologize for the lack of service you received especially on a night like New Year's Eve. Additionally, we apologize for the tenderloin and potatoes being dry and burnt. We assure...More

Reviewed 22 December 2016

We were well taken care of (late lunch, weekday at 1:30 pm). The staff member came to our table several times. We enjoyed our cocktails as well as the crab cakes, duck and the scallops. The scallops come with bleu cheese risotto. I had it...More

Thank chopin1981
Reviewed 15 December 2016

Very slow business on a Saturday night at 7:30. No one came to our table for a while after we were seated. Our server was nice, but the prices were outrageous for the poor quality of food. The crab cakes were small, oddly shaped, soggy,...More

Thank EAmandaTB
regalbeagle, Owner at West Edge Restaurant and Lounge, responded to this reviewResponded 21 December 2016

Hello, Thank you for taking the time to leave us a review. Although we were saddened to read about your most recent visit, we appreciate and value your feedback. We assure you that we use the highest quality of ingredients and apologize for the crab...More

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Restaurant Details

Average prices
US$10 - US$25
Open Hours
10:00 AM - 10:00 PM
11:30 AM - 11:00 PM
11:30 AM - 11:00 PM
11:30 AM - 11:00 PM
11:30 AM - 11:00 PM
11:00 AM - 1:00 AM
10:00 AM - 2:00 AM
Location and Contact Information
  • Address: 284 Exchange Blvd, Rochester, NY 14608-2707
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Rochester
  • Phone Number: +1 585-319-3388
  • E-mail
Enjoy lounging comfortably with a martini and appetizer or choose full service dining inside, or out on our riverside patio. Our menu is inventive American and will change periodically based on the freshest product available. Reservations suggested not required.
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