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Red Robin Gourmet Burgers

$$ - $$$
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740 Jefferson Rd, Rochester, NY 14623-3232
+1 585-475-1410
11:00 - 22:00
Open now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
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127 Reviews from our TripAdvisor Community

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Showing 124: English reviews
Level Contributor
102 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

The burgers were decent, not quite as mouthwatering as the menu pictures though. The fries were pretty bland, they would have benefited from some salt. In fact, if this place switched to hand cut fries I think their business would go through the roof. The "bottomless" portions were nice, it let our kids try a bit of each others food.... More 

Thank TorontoANTo
Rochester, New York
Level Contributor
214 reviews
195 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
1 of 5 bubbles Reviewed 4 weeks ago

Stopped here the other night for dinner and as usual the portion size was different from the last time. I ordered the Insane Romaine salad, last time I ordered it I had three large romaine heads and they solid. This time I got two small pieces with only a couple of leafs on them. It was also burned on the... More 

Thank timvf101
Fairport, New York
Level Contributor
30 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 5 January 2017

A good hamburger is worth eating. A great hamburger is to die for. Red Robin has a wide variety of burgers for every palette and taste. Need more be said. My two decadent friends had the root beer floats while I could not force myself to eat so much ice cream on a winter day but that's just who I... More 

Thank Robert H
Rochester, New York, United States
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 25 December 2016 via mobile

Just now went for dinner, Christmas eve and place was dead. Took server for ever to come to table. When she did took order and it took along time, when it came the burger was very good. She still did not bring napkins or silver to the table. The frys were cold and soggy, yuck. Then she asked if we... More 

Thank Jerry M
Level Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 15 December 2016

After hearing how great Red Robin is from various sources we decided to eat there after shopping. I was not impressed. The prices are very high for what you actually get. The burger tasted okay but it is not worth $13.00. The silverware I was given was dirty and had a piece of dried food on the fork!!! I ordered... More 

Thank Ikers21
Rochester, New York
Level Contributor
11 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 October 2016 via mobile

This place was amazing! The server Nicole was the best server I've ever had! She was honest, patient, and speedy! I didn't tip enough! If you like delicious food and amazing drinks go to Red Robin! The freckled lemonade was stupendous! The piña colada was amazing and there was mango and strawberries in it! The chicken fingers, absolutely scrumptious! The... More 

Thank Chib O
Buffalo, New York
Level Contributor
48 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 18 October 2016

We were visiting Rochester for the day and decided to stop at Red Robin for a bite. Well that was a horrible mistake! The food was good. The service was not that great. She gave us the bill and never asked for my loyalty card. I told her that I had a card and she told me to write down... More 

Thank Michelle L
Rochester, New York
Level Contributor
62 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 10 October 2016

Offers plenty of options besides burgers, but the number of burger varieties is pretty amazing. If requested, they will give you fries to nibble on while waiting for your order. Design of building seems to increase noise, particularly from kids, which leads to adults talking pretty loudly. If noise is bothersome to you, best to pick a time when it... More 

Thank Diana P
Clearwater, Florida
Level Contributor
361 reviews
250 restaurant reviews
common_n_restaurant_reviews_1bd8 177 helpful votes
3 of 5 bubbles Reviewed 21 August 2016

I had never been to a Red Robin before and was a little disappointed. I got the Smoke N Pepper burger with sweet potato fries. I prefer my burgers rare, but was refused anything more than pink inside. I'm not sure if that is a Red Robin or New York State rule, the server quoted some minimum temperature requirement. Anyway,... More 

1 Thank AldebaranFlorida
Rochester, New York
Level Contributor
86 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 29 July 2016

Went here recently with a large party (10 total), including kids. Were told the wait was 20 minutes, were seated in 10 minutes. Drinks came out quickly, the food took a bit of time, but not too long - maybe we were just really hungry. Anyway, when we ordered initially, we told the waitress that we would be ordering more... More 

Thank rocyomama

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Kids, Child-friendly
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 740 Jefferson Rd, Rochester, NY 14623-3232
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Rochester
  • Phone Number: +1 585-475-1410

Questions & Answers

Questions? Get answers from Red Robin Gourmet Burgers staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?