We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Destiny USA, Ste H104, Syracuse, NY 13204
+1 315-471-6358
12:00 - 22:00
Closed now
See all hours
Sun 12:00 - 21:00
Mon - Sat 12:00 - 22:00
More Info
Add Photo Write a Review

132 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 131: English reviews
New York City, New York
Level Contributor
106 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
Reviewed 1 week ago

There were 7 of us for dinner...It was our first time at the Melting Pot..we would definitely go again! Scott (our waiter) was awesome! He was attentive, helpful, and had a great sense of humor! The fondue was delicious (if not a little drippy but what do you expect?) Salad was excellent! The food choices were great! There was more... More 

Thank NTH233
Cold Brook, New York
Level Contributor
106 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago via mobile

Great rainy day early afternoon experience. The choice of three meats in the four course meal is perfect. Kudos to Erin our server she privided fantastic assistance during the entire experience. This was a distresser between finals for our daughter and waitress we learned as both in college. Thanks Erin for the great experience and the surprise at the end!

Thank JohnS1026
Syracuse, New York
Level Contributor
15 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I went to the Melting Pot with my extended adult family. We did the 4 course option and enjoyed their selection of wine and beer. Children could come to this restaurant, but it's not really suited for children under the age of 14 or 15 due to the nature of the atmosphere and cooking your own food. Everything I got... More 

Thank Cassie S
Whitesboro, New York
Level Contributor
26 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 26 March 2017 via mobile

My wife had been wanting to eat here for a while . When we arrived at the mall we immediately went to make reservations. We waited about 15 minutes for a hostess/ host to great us just to make the reservation. When we sat down to order the waiter went over the menu for us since it was our first... More 

Thank JimL4816
Level Contributor
79 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 26 March 2017 via mobile

My mom and I came for dinner on a Saturday night after a long afternoon of shopping. We ordered a bottle of wine, the Wisconsin cheddar dish, a wedge and Caesar salad and chocolate fondue. Everything was great!! Food and service! Will be back for sure :)

Thank Foodie4Life1982
Syracuse, New York
Level Contributor
58 reviews
46 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
Reviewed 8 March 2017

My husband and I along with our 6 yr old grand daughter recently had dinner here. It was our first time and we did not know what to expect. We ordered one 4 course meal and 1 dinner which was plenty of food for all of us. They start you off with a bowl of bread and some veggies for... More 

Thank KipDylan
Watertown, New York
Level Contributor
19 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 5 March 2017

Our kids love this place for their birthday meals, so we've been here several times. The food is wonderful, and fondue is always a fun way to throw something different into a meal outing. The last three times have all been disappointing for the same reason: the service is slow. Slow to the point of ruining the meal. For example,... More 

Thank Pete H
Jackson Heights, New York
Level Contributor
172 reviews
131 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
Reviewed 2 March 2017

Plenty of food, we shared the experience between two people. It is a four-course experience, starting with a cheese course, a salad, a main and then a chocolate dessert finish. You can choose to have a wine pairing. We started with the brie and pear cheese course which was delicious and I would highly recommend it. I had not been... More 

Thank hondahero77
Level Contributor
37 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 16 February 2017 via mobile

I reserve a table for my wife and I to celebrate Valentine's Day and I'm sure glad I did. The ambiance was great(we were in an area called Lovers Lane) and our server Mikey was awesome. The Melting Pot is a great couples experience and the food was delicious. Definitely recommend you check it out. Well worth the price.

Thank Kevin B
Syracuse, New York
2 reviews
Reviewed 7 February 2017

They're working so slowly. The food wasn't tasty, for instance, the melting cheese pot was so strong, I was feeling that I'm eating garlic only. And we had 3 pots with a very small bowl of bread. And we had to wait for about 40 minutes to have the bill. because the system was down. And we couldn't go to... More 

Thank WorldDiscoveryNow

Travellers who viewed Melting Pot also viewed

Syracuse, Finger Lakes
Syracuse, Finger Lakes

Been to Melting Pot? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
American, Gluten Free Options
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Full Bar, Private Dining
Good for
Romantic, Child-friendly
Open Hours
12:00 - 21:00
12:00 - 22:00
12:00 - 22:00
12:00 - 22:00
12:00 - 22:00
12:00 - 22:00
12:00 - 22:00
Location and Contact Information
  • Address: Destiny USA, Ste H104, Syracuse, NY 13204
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Syracuse
  • Phone Number: +1 315-471-6358

Questions & Answers

Questions? Get answers from Melting Pot staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?