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177 Marshall St, Syracuse, NY 13210-1716
+1 315-475-2707
06:00 - 23:00
Open now
See all hours
Sun 06:00 - 22:00
Mon - Sat 06:00 - 23:00
More Info
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28 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 26: English reviews
Elm Grove, WI
Level Contributor
141 reviews
117 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
Reviewed 12 April 2017 via mobile

Benefit: closer 10-15 mins. walk to the Genesee Grande hotel. To their credit, the staff takes orders quickly, pumps out the cold drinks rapidly. Disappointedly I must of waited 10 mins or more for my Hot Americano. Which the order taker didn't listen, only 2/3 full (is NO room?). Read: hassle - they're super busy - good luck! This place... More 

Thank Airbus300
Westport, Connecticut
Level Contributor
51 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 10 April 2017

This location was understaffed and dirty compared to most of the others I've been to. I'm not a Starbucks fan to begin with and this didn't change my mind

Thank melissamC7314HS
Syracuse, New York, United States
Level Contributor
46 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 23 October 2016

I'm a Starbucks addict and go to literally every Starbucks I see. This one is my least favorite, as the baristas are so impersonal and always seem annoyed. Cheer up!

Thank Cathy M
newburgh, New York
Level Contributor
24 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 10 September 2016 via mobile

Starbucks is Starbucks. Either you love it or you don't. Convenient drive thru. Customer service great. Good place to relax. Free Wi-Fi.

Thank jerry g
Level Contributor
27 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 29 August 2016 via mobile

SU move in week lifesaver! Staff was friendly. The store is clean and well maintained. Will definitely return!!❤

Thank Joanna A
Level Contributor
107 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 24 August 2016

Like all stores with the logo, you are paying for the name first, as the quality of product is second rate.

Thank michaelbQ168AO
Level Contributor
37 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 12 August 2016

Just stopped in for a cap. Very clean lots to pick from. we stop in every time we are in town. Good as always.

Thank EJZ1
Bonita Springs, Florida
Level Contributor
457 reviews
338 restaurant reviews
common_n_restaurant_reviews_1bd8 185 helpful votes
Reviewed 27 June 2016 via mobile

Perhaps this store is off their game a little bit when school is not on session. Fast service was a plus as no one was there. Drink wasn't that good and not very hot. However store was not very clean. Also- absolutely NO napkins. How odd is that? I will be back and hopefully they step it up!

Thank Kenneth K
Syracuse, New York
Level Contributor
39 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 16 June 2016

Great coffee, is you like strong coffee. Staff are friendly but the shop itself is small. However, get it to go and walk the campus.

Thank Gracie G
Scotia, New York
Level Contributor
21 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
Reviewed 15 May 2016

At home, I have to drive about 10 minutes to get to the nearest Starbucks, so while I stayed at the Sheraton near Syracuse University it was great having the Marshall St Starbucks just down the street. They open early, and service is quick and courteous.

Thank cjjmd

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Restaurant features
Takeout, Seating, Wheelchair Accessible
Open Hours
06:00 - 22:00
06:00 - 23:00
06:00 - 23:00
06:00 - 23:00
06:00 - 23:00
06:00 - 23:00
06:00 - 23:00
Location and Contact Information
  • Address: 177 Marshall St, Syracuse, NY 13210-1716
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  Syracuse
  • Phone Number: +1 315-475-2707

Questions & Answers

Questions? Get answers from Starbucks staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?