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Hard Rock Cafe Aruba

$$ - $$$
American, Bar, Pub
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Palm Beach 55 | South Beach Centre, Noord, Aruba
+297 586 9966
13:00 - 01:00
Open now
See all hours
Sun - Mon 13:00 - 01:00
Tue - Sat 12:00 - 01:00
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912 Reviews from our TripAdvisor Community

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Showing 476: English reviews
Amsterdam, The Netherlands
Level Contributor
164 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
2 of 5 bubbles Reviewed 1 week ago

We've been to so many HRC's, but this one was totally different. Staff wasn't friendly and it was very expensive...more expensive than other HRC's. The lady who served us wasn't friendly at all. She suddenly started a 'friendly' conversation when she gave us the bill. Since the tip was already included in the bill and she noticed that we didn't... More 

Thank doepie1969
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this review

Dear guest, we apologize for the negative part of the experience and hope you can make it again to our Hard Rock to let us compensate in any matter. By all means, Hard Rock takes every experience very seriously and we would like to have more info about your time spent here so wecan take definitive measures to improve. Thanks... More 

Dalgety Bay
Level Contributor
14 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 2 weeks ago

Unfortunately nothing like any other HRC's that I have visited. Unfriendly, unattentive staff. Toilets mediocre. Food, OK and not very hot.

Thank Alison D
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this review
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Atlanta, Georgia
Level Contributor
17 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Their wings are actually the best I've tasted. Baked the grilled. Great people watching. Band. Clean

Thank CarlaPooh
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this review

Wow, to say that our wings are the best really make us proud, in fact, we choose our products very carefully and process them with much love. I'm going to let our cooks learn about this, they will be very grateful about your comments. Thank you very much and have a great weekend! More 

Level Contributor
14 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

Got nachos and two drinks -- was pretty good. went in the late afternoon/early evening before the dinner rush, so it was fairly quiet. they add the 15% gratuity to the bill already. just went here to have a snack and get a collectible glass.

Thank Jennifer D
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this review

Thanks for visiting us and let your comments out here. Hope next time you come by will have the chance to try some of our core items in the menu like the burger, with Black Angus Beef and fresh buns or our ribs oven daily and fall of the bone like. Let us know when you are around here to... More 

York, PA
Level Contributor
610 reviews
407 restaurant reviews
common_n_restaurant_reviews_1bd8 252 helpful votes
4 of 5 bubbles Reviewed 16 February 2017

Don't be confused. There is a Hard Rock Cafe shop within walking distance from the terminal where the cruise ships dock. However, this is only a shop, not a restaurant If you want this restaurant, you must take a taxi 7-10 miles to the HRC at Palm Beach. It is surrounded by lots of other shops and restaurants and is... More 

1 Thank Valerie S
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this review

Thank you very much for your comments, we are glad you enjoyed our food, we prepare it with much passion and dedication; I will take this opportunity to deliver this comments to our great staff, they are going to love this. By the way, very helpful information about the location of the Oranjestad Shop and the Restaurant itself. It is... More 

Level Contributor
31 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 12 February 2017 via mobile

My family stopped in for some traditional American appetizers as a break from the all inclusive resort fare. We had the nachos and cheese sticks. Just ok... Service was also average as it was not a busy and appeared as though initially nobody wanted to wait our table.

Thank Buschwacker
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this review

Its a shame and is unacceptable to not have delivered a great experience for you and your party, Hard Rock Cafe its not about average experiences. I personally and truly apologize for the fact that we didnt performed the way you deserved. I would like to hear more details and specifics in order to be able to correct and maximize.... More 

West Springfield, Massachusetts
1 review
5 of 5 bubbles Reviewed 11 February 2017

While I was in Aruba there was a Hard Rock down the street from where I stayed. I had an excellent bartender named Chase!!! He made our experience wonderful and made it hard to leave the island! Great job Chase for being great at your job and a kind human being!!! Cant wait to come back and visit you!

Thank beachtraveler872017
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this review

Well, I have always agreed that human factor is key in any enterprise, and in restaurant business, people like Chase are worth as gold. Be sure that Chase and his partners will hear about this incredible review and comments. Thank you very much for your positive feedback and hope you can make it back soon. Hopefully Chase will be with... More 

Doncaster, United Kingdom
Level Contributor
53 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 10 February 2017

Great bar , fantastic staff but on the night we visited it was quiet , shame really as the staff can't do enough for you

Thank 700harvey
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this review

Hello, thank you so much for your review. Yes, its been a slow week but seems to be picking up a bit and the isalnd is getting more visitors by now. Looking forward to see you back soon... have a lovely 2017! More 

Littleborough, United Kingdom
Level Contributor
62 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 8 February 2017

The first port on our Caribbean cruise was Aruba, which gave us a chance to tick another Hard Rock Café off the list. From the outside it only looked small, but there was a large outdoor seating area that doubled the size. The temperature outside was in the 80's but the air con inside was decidedly cool, nice at first... More 

Thank Bob C
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this review

Hi there Bob, we are glad you liked our Hard Rock with a bit of Islandish flavor. Its slow season thats why its a bit quite this time of the year. Well you visited us for first time and we hope you can come back soon. Have a great year! More 

Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 February 2017 via mobile

Loved the food and our waitress was a blast! Loved the atmosphere with the music. Our waitress was from Spain and she was so fun to talk to and she took really good care of us.

Thank bvdcarlisle
GIORGIO R, General Manager at Hard Rock Cafe Aruba, responded to this review

Well thats a good combination, we were able to delivered good food and good service to you, this makes our day, thank you very much for your review. We are sure that the server was Yolanda, she is from Madrid and have been with us several years already; she will be delighted to read about this. Again, thank you very... More 

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$15 - US$24
American, Bar, Pub
Lunch, Dinner, After-hours, Drinks
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Free Off-Street Parking, Television, Highchairs Available, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Wheelchair Accessible
Good for
Bar Scene, Groups, Kids, Child-friendly, Special Occasion Dining
Open Hours
13:00 - 01:00
13:00 - 01:00
12:00 - 01:00
12:00 - 01:00
12:00 - 01:00
12:00 - 01:00
12:00 - 01:00
Location and Contact Information
  • Address: Palm Beach 55 | South Beach Centre, Noord, Aruba
  • Location: Caribbean  >  Aruba  >  Noord
  • Phone Number: +297 586 9966
NO ONE HAS EVER DONE ANYTHING LIKE IT. Our first landlord in London thought it so improbable he'd only give our shaggy-haired founders a three-month lease. That was more than 40 years ago. But from day one, we were serious about serving fresh, handmade, classic American cooking with a Southern flair that couldn't help but reflect co-founder Isaac Tigrett's Tennessee roots. Even as our menu expands to encompass the best of local cuisines around the world, serving up the good stuff is still and forever our gig.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Hard Rock Cafe Aruba and other visitors
4 questions
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Zionsville, Pennsylvania
4 months ago
Clayton, North Carolina
over a year ago

See all questions (4)

Questions? Get answers from Hard Rock Cafe Aruba staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?