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Carrabba's Italian Grill

3340 W Henrietta Rd, West Henrietta, NY 14623-3524
+1 585-292-6120
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Overview
  • Excellent42%
  • Very good37%
  • Average12%
  • Poor7%
  • Terrible2%
Travellers talk about
“pasta” (19 reviews)
“spiedini” (2 reviews)
Open Now
16:00 - 22:00All hours
CUISINES
Italian, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
3340 W Henrietta Rd, West Henrietta, NY 14623-3524
All Details
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Reviews (125)
Traveller rating
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1 - 10 of 124 reviews

A TripAdvisor Member
2
Reviewed 2 weeks ago via mobile

Very wonderful evening for service and drinks at bar waiting for a table to a complete delicous dinner and SUPERB service

Thank A TripAdvisor Member
Reviewed 2 weeks ago

Lots of tables, lots of people, but good service and better-than-expected food. The soups were a little thin but well spiced and healthy ingredients. The fish was perfectly cooked if a little bland. The bread was crusty and warm, served with olive oil. Serving size...More

Thank David N
Reviewed 4 weeks ago

Love the mussels but sometimes it tastes watered down so to speak. The red sauce is very good. I order the same entree a lot that I really like but sometimes lacks in amount of sauce that sits on the bottom of the plate or...More

Thank kmhub
Reviewed 12 August 2017 via mobile

We came in on a Monday night and had actually made a reservation on their no wait list for 6pm. We arrived on time and were promptly escorted to our table by the host. However, nearly twenty minutes passed by and not a single server...More

Thank uwgrimlock
Carrabbas, Guest Relations Manager at Carrabba's Italian Grill, responded to this reviewResponded 14 August 2017

Hello We're sad your visit did not turn out as planned. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Rochester, NY". We can then correspond directly over email....More

Reviewed 7 August 2017

I have wanted to eat at Carrabbas for a very long time. We arrived at 6:00 PM and it was very busy. We wanted to have a drink at the bar before sitting down for dinner and the greeting staff told us there would be...More

Thank Alain L
Reviewed 7 June 2017

My wife and I each had the salad and small dish lunch special. Both our salads were fresh and delicious. Service was prompt and efficient.

Thank Terry B
Reviewed 23 May 2017 via mobile

My husband and I love it here, but the service can be too fast. To slow them down, we give our salad order then order the dinner later. Go during the week when the waiter has less pressure to turn the tables over quickly. Soups...More

Thank terriavallone
Reviewed 9 April 2017

4 of us stopped here for dinner last night and everyone enjoyed their dinner. I had rigatoni with sauce and Italian sausage. Sauce was good, pasta was cooked perfectly but I counted only three small pieces of sausage. My other half had veal masala and...More

Thank timvf101
Reviewed 8 April 2017

Rochester is not famous for its restaurants and we go there quite often because my son studies there so one night we had too choose and it was close and open. i have to say it is NOT bad but i was disappointed because i...More

Thank solei15
Carrabbas, Manager at Carrabba's Italian Grill, responded to this reviewResponded 20 April 2017

We hate that we let you down. We'd like to review this further if you could please take a moment to send me an email at homeoffice@carrabbas.com with the subject "TripAdvisor - Rochester, NY". We can then correspond directly over email. Sincerely, Madeline Carrabba's Italian...More

Reviewed 7 April 2017 via mobile

A delicious meal. Waitress was wonderful. Very pleasant atmosphere. We will dine here again and we highly recommend Carrabba's for your next dinning out event.

Thank Seary1
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Questions & Answers
Kelly A
4 March 2017|
AnswerShow all 2 answers
Response from peter e | Reviewed this property |
Sorry just passing through do not know.
0
Votes
Deborah A
17 March 2015|
AnswerShow all 2 answers
Response from Connie T | Reviewed this property |
I don't recall a buffet. Sorry.
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Dinner, Lunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Television, Highchairs Available
Good for
Kids, Child-friendly, Special Occasion Dining
Open Hours
Sunday
11:00 - 21:30
Monday
16:00 - 22:00
Tuesday
16:00 - 22:00
Wednesday
16:00 - 22:00
Thursday
16:00 - 22:00
Friday
16:00 - 22:30
Saturday
11:00 - 22:30
Location and Contact Information
  • Address: 3340 W Henrietta Rd, West Henrietta, NY 14623-3524
  • Location: United States  >  New York (NY)  >  Finger Lakes  >  West Henrietta
  • Phone Number: +1 585-292-6120
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