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Carrabba's Italian Grill

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3340 W Henrietta Rd, West Henrietta, NY 14623-3524
+1 585-292-6120
16:00 - 22:00
Closed now
All hours
Sun 11:00 - 21:30
Mon - Thu 16:00 - 22:00
Fri 16:00 - 22:30
Sat 11:00 - 22:30
More Info
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111 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 110: English reviews
Upstate NY
Level Contributor
28 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 13 October 2016

Our go to place for dinner. No different this time. Early dinner time before a trip out of town. Service is dependable and good as is the food. We usually get the same meals and are always satisfied. How do they get those salad plates so cold-we swear that makes it that much better! I am always wondering if "the... More 

Thank nortonUpstateNY
West Henrietta, New York
Level Contributor
76 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 13 September 2016

Excellent italian dishes,bread and appetizers. Great service.food delivered hot...salads are cold and fresh. The hot baked bread and dipping oil are one of my favorites!

Thank Linda V
Albuquerque, New Mexico
Level Contributor
167 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 10 September 2016

Always go to a carrabas if one is close by as you know exactly the food and service quality at a really good price. Close to where we stayed but would drive to location if needed.

Thank peter e
Fairport, New York
Level Contributor
117 reviews
95 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed 23 August 2016

My friend and I stopped after shopping for a drink and appetizers. I had been to this restaurant in Allentown, PA and loved their food. The drink and appetizer were very inexpensive. I couldn't believe that not only did we get the glass of wine, but a carafe as well. Don't see that much anymore. We had the arancini's which... More 

Thank Sammy40901
Level Contributor
48 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 5 August 2016 via mobile

My family and I went here for dinner. Service was wonderful, food was phenomenal, and the manager came over twice to check on us. We will go back and highly recommend!!

Thank KAB62
Stuart, Florida
Level Contributor
7 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 28 July 2016

For several years now we have been meeting friends every couple of months at Carraba's for dinner...The food is always good and we have never been rushed. Since this has been our get together spot, it is extremely appreciated. Within the last year and a half or so, they have started wine dinners once a month or so. The organizer... More 

Thank Joan C
Pittsford, New York
Level Contributor
224 reviews
161 restaurant reviews
common_n_restaurant_reviews_1bd8 51 helpful votes
2 of 5 bubbles Reviewed 27 July 2016

My family and I went to Carrabas for a late lunch today. In the past we have had great experiences and great food. Today the experience was poor. We were seated right away and the server greeted us shortly after being seated. The problems began when we placed the order that we have placed on almost all of our previous... More 

Thank Dawn H
Penn Yan, New York
Level Contributor
22 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 July 2016

This was the first time we had ever been to a Carrabba's and we had an excellent experience. We felt extremely welcome as soon as we walked in the door. The atmosphere was warm and friendly. Our waitress, Mary, was amazing! She was fun, friendly and very helpful. She welcomed us to Carrabba's. Mary checked on us regularly, but was... More 

Thank kkdm115
Hamilton, Ontario, Canada
Level Contributor
64 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 22 July 2016

We seek out Carrabba's when we go down to the States. As usual this location did not disappoint. The location was clean and in a very nice location, directly in front of the Market Place Mall. The portions were large, and cooked to perfection. The staff was extremely friendly and helpful. This will be a location we will return to.

Thank halfacoach
Level Contributor
18 reviews
15 restaurant reviews
5 of 5 bubbles Reviewed 9 July 2016 via mobile

Called ahead about food allergy, received awesome service and accommodation! We have to be very careful to avoid all nuts (peanuts, tree nuts, hazelnuts, pine nuts, pistachio, etc). This restaurant understood and made us very comfortable without undue restrictions on what we could order. When we asked to double-check the bread (as sometimes bread is processed in a facility or... More 

Thank Scott B

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Italian, Gluten Free Options
Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Television
Good for
Romantic, Child-friendly, Special Occasion Dining
Open Hours
11:00 - 21:30
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:00
16:00 - 22:30
11:00 - 22:30
Location and Contact Information
  • Address: 3340 W Henrietta Rd, West Henrietta, NY 14623-3524
  • Location: United States  >  New York (NY)  >  West Henrietta
  • Phone Number: +1 585-292-6120

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Carrabba's Italian Grill and other visitors
1 question
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rochester new york
over a year ago

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Questions? Get answers from Carrabba's Italian Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?