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4282 Palisades Center Dr, West Nyack, NY 10994-6802
+1 845-875-9061
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  • Excellent12%
  • Very good27%
  • Average25%
  • Poor21%
  • Terrible15%
5 Jan 2017
“Mind your manners”
17 Sep 2017
“Service really poor”
Open Now
7:00 AM - 10:00 PMAll hours
4282 Palisades Center Dr, West Nyack, NY 10994-6802
All Details
Write a ReviewReviews (32)
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1 - 10 of 30 reviews

Reviewed 17 September 2017 via mobile

I wonder if management reads these reviews. We were skipped for orders while 2 other tables ahead of us had their orders taken. Had to flag down a manager. I think it is very younger servers that decide to serve younger tables. Isn't ihop about...More

1  Thank inro41
Reviewed 1 August 2017

It is sad to report that this IHOP is not good. Very POOR SERVICE . No attention to the customer 's needs. Had to ask for everything. If you are not in any hurry and want to wait an inordinate amount of time for your...More

2  Thank dgnj2015
Reviewed 6 March 2017 via mobile

Horrible service. Will never return. One meal did not come out until we were leaving. At that point, i no longer wanted it. Service extremely slow and we actually had to ask for plates and silverware for the appetizer. Staff has no idea what they...More

1  Thank Lisa C
Reviewed 5 January 2017

Food was to standard however if you have any allergies please specify at every opportunity. The staff lacks attentiveness.

Thank terrinskii .
Reviewed 30 July 2016

Been to many IHOPs, not the best location. This location is too hot being on the top floor of the mall and having a large space to air condition. Been several times. Service not great. Food hotter, better and service better at other locations.

Thank nym0m0f4
Reviewed 25 July 2016

Food is nothing special; eggs tasted like burnt rubber. Lack of management as they were discussing issues regarding their personal lives for all to hear; were not very quiet about it either. Staff lacked enthusiasm for working which relay into lack of customer service.

Thank nick z
Reviewed 1 June 2016

We walked in and were able to be seated immediately; however, five minutes later, the entire restaurant was bustling and there was a 45-minute wait for a table. Plan to have to wait, but you may get lucky and eat sooner than expected. The service...More

Thank ISayWhatIMean
Reviewed 19 May 2016

Go there on a weekend at your peril, but it is good for sugar-laden, fake syrup-topped, pre-mixed pancakes and eggs, etc. This is a basic IHOP that is familiar, and familiarly boring, as every other IHOP. The staff works hard, however, which makes up for...More

Thank James S
Reviewed 8 April 2016

While visiting Nanuet, New York mid-week we decided to dine at the I-Hop Restaurant which is located at the Palisades Center Mall in West Nyack, New York. With many, many options for dining, we decided to go to I-Hop since it was mid-morning and we...More

Thank Lori T
Reviewed 15 December 2015 via mobile

This restaurant needs a lot of attention, honestly I'm being a lenient reviewer and giving it 3 stars. Even when it's not overcrowded they have service issues and tables are not clean enough. Food is as per standard though. I gave this restaurant another chance...More

Thank Neale7
Nearby Restaurants
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164 reviews
.37 km away
Dave & Buster's
82 reviews
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Jamba Juice
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.33 km away
Nearby Attractions
Palisades Climb Adventure
97 reviews
.50 km away
Palisades Center
193 reviews
.50 km away
Levity Live Comedy Club
96 reviews
.03 km away
AMC Palisades 21
27 reviews
.04 km away
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Restaurant Details

Rating summary
  • Food
  • Value
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible
Good for
Open Hours
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 10:00 PM
7:00 AM - 2:00 AM
7:00 AM - 2:00 AM
Location and Contact Information
  • Address: 4282 Palisades Center Dr, West Nyack, NY 10994-6802
  • Location: United States  >  New York (NY)  >  West Nyack
  • Phone Number: +1 845-875-9061
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