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Chili's Grill & Bar

$$ - $$$
American, Southwestern, Mexican, Barbecue
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4434 Palisades Ctr Dr, West Nyack, NY 10994-6804
+1 845-353-9774
11:00 - 23:00
Open now
See all hours
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:30
More Info
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31 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 30: English reviews
Anaheim, California
Level Contributor
87 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
Reviewed 3 January 2017

I have been to various Chili restaurants and always loved their friend service and food. However, this one Chili... ABSOLUTELY avoidable. The Manager is very rude... He is rude specially with kids. There are better eateries available in this mall.

1 Thank Rohit S
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

Rohit, we're sorry to hear that your recent experience was not as good as it should have been. We want to make this right. Please email us at social@chilis.com the following information so we can share your experiences with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that... More 

White Plains
Level Contributor
28 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 23 July 2016

Have dined here several times the past year, most recently today for lunch. Service is a bit slow and inconsistent, but the food doesn't disappoint. Had a really good burger today, husband loved the enchilada soup and their Tex mex entrees and salads are very good. The menu has a lot of good options as well. There is sometimes a... More 

Thank Robin K
Level Contributor
39 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 25 June 2016 via mobile

Never liked this place but son was hungry. service was slow and the host was rude. Never again will I step on this restaurant again. Food bad and place should need a clean up

Yonkers, New York
Level Contributor
50 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 9 March 2016

The wait isn't usually that bad, and when it's long, there's plenty to do in the mall to kill time. Service is always great, food is good, there is some inconsistency in the speed of service though - sometimes the food comes out super-quick, sometimes you have to wait a while.

Thank Yusuke T
2 reviews
Reviewed 6 February 2016 via mobile

Almost an hour to get our food on a normal, not busy day. Not the first time it has happened but shame on me for returning. Many people ordered after us and received their food in a more timely manner.

Thank alex s
New York City, New York
Level Contributor
183 reviews
106 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
Reviewed 5 January 2016 via mobile

We love Chili's! We eat here whenever we get a chance. Kids love the Mac and cheese and mini burgers. The restaurant is always clean and the staff is always friendly.

Thank Glowee
Greenwood Lake, New York
Level Contributor
24 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
Reviewed 6 September 2015

We had dinner there tonight before the movies, and had a good meal, reasonably priced, and a couple of drinks. I had the platter with enchiladas and a taco, my wife had the Quesadilla Explosion. Good food, service while very friendly could have been faster, but it was a busy night. They do need to work a good deal harder... More 

Thank Luke G
New Windsor, New York
Level Contributor
92 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
Reviewed 23 August 2015 via mobile

Came here with kid and wife. We were seated quickly and waitress came took our drink and app orders. Well here goes the fun. We waited 20 minutes before our drinks came out then another 20 minutes before our apps came out. So that 40 minutes before we got our apps. Meanwhile we needed refills in the 1st 40 minutes... More 

Thank TripReviewer00
Valley Cottage, New York, United States
Level Contributor
40 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 2 August 2015 via mobile

Chilis is a good resturant chain. You know what you are getting and is usually executed well. The West Nyack location is an average Chilis resturant. I like the Nanuet location better but the food is reliably good.

1 Thank Bryan B
Nyack, New York
Level Contributor
26 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 15 April 2015

Great food, great drinks, great service, and reasonable prices. What's not to like? I took a date there for lunch on a Saturday afternoon. We were both extremely pleased. Our server was attentive and friendly, without being intrusive, Both our meals were excellent, including the chips and homemade guacamole, which was some of the best I've ever tasted. We had... More 

Thank Terry P

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Restaurant Details

Rating summary
  • Food
  • Value
American, Southwestern, Mexican, Barbecue
Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol
Good for
Groups, Child-friendly, Bar Scene
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:30
11:00 - 00:30
Location and Contact Information
  • Address: 4434 Palisades Ctr Dr, West Nyack, NY 10994-6804
  • Location: United States  >  New York (NY)  >  West Nyack
  • Phone Number: +1 845-353-9774

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?