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Certificate of Excellence
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100 Woodland Pond Dr, The Umstead Hotel and Spa, 100 Woodland Pond Drive, Cary, NC 27513-2131 (Harrison Avenue)
+1 919-447-4200
00:00 - 22:59
Open now
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Sun - Sat 00:00 - 22:59
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360 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Wilmington, North Carolina
Level Contributor
11 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 24 January 2017

Great brunch options. The fresh juices are worth the price tag. Dinner was too steep for my price range so brunch was a great way to still enjoy Herons. Service was outstanding.

Thank davidG2575JS
Richmond, VA
Level Contributor
42 reviews
23 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 24 January 2017 via mobile

My husband and I had a fabulous dinner here. We really liked our server, Scott. We did a wine pairing and 4 course dinner. There were lots of surprises and exquisite presentations. If you want a truly fine dining experience this is the place to go! My only advice would be to ask your server for descriptions of each item.... More 

Thank travelck
Cary, United States
Level Contributor
8 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 January 2017 via mobile

Great selection of lunch items in a very fancy atmosphere. .. great service and huge high quality wine selection. Fair prices for such ambiance

Thank Vicente O V
Level Contributor
16 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 13 January 2017 via mobile

We just sat at the bar and ordered from that menu, but the food was outstanding. We had the beef strip loin with mashed potatoes and brussels sprouts. Everything on the plate was superb - well, the steak was good, but the steak SAUCE was actually fabulous and made the steak. Loved the tasty, thick pieces of bacon in the... More 

Thank Jessica B
Charlotte, North Carolina
Level Contributor
149 reviews
126 restaurant reviews
common_n_restaurant_reviews_1bd8 118 helpful votes
5 of 5 bubbles Reviewed 4 January 2017

We came here during holidays on a Sunday and the main restaurant was closed. The bar area did serve though. Ordered there and the food was good. The service was as good as it gets. This is in a Hotel & spa.

Thank Keith N
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 28 December 2016

Restaurants in Herons' peer group are held to a higher standard of excellence than your average dining establishment. Herons' price point should mean excellence in every detail: ambiance, food, service, consistency, and attention to detail. This standard needs to be applied to Herons, just as it is applied to finer New York restaurants, many of which share Heron's price point.... More 

2 Thank NCCarCamper
Caroline J, General Manager at Herons, responded to this review

Dear Guest, Thank you for your constructive feedback. Herons will continue to refine our food and service. Sincerely, Jim Beley General Manager More 

Level Contributor
34 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 22 December 2016

We schedule dinner at Herons for a busineed dinner with a client and a number of colleagues. I have to say, the service and the food were absolutely first class, makign the night a memorable dining experience. Heron's staff was absolutely perfect, every detail taking care of, from the pouring of the wine to the timing of the order taking,... More 

Thank Pablo I
Level Contributor
145 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 106 helpful votes
3 of 5 bubbles Reviewed 16 December 2016

I agree with the other reviewer- the Thanksgiving buffet was very disappointing- everything looked good and the atmosphere of course was nice but the food was lukewarm, mediocre and service was also off. I don't know what the problem is at Heron's- I think it might be the Mobil 5 star rating that they aspire to. Other mediocre dinners we've... More 

1 Thank anonj
Cary, North Carolina
Level Contributor
69 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 10 December 2016

Had a weeknight dinner. Ordered the Wild Boar and foix gras. It was a great meal. Lot a flavor. Service was very good.

Thank TeamUSMC
Raleigh, North Carolina
Level Contributor
16 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 4 December 2016 via mobile

This was the fourth year we had our Thanksgiving meal at Herons. Unfortunately, this year was a big disappointment. First, we had to wait for our table when the dinning area was far from full. It continued downhill from there, a dirty soup bowl, plates not being cleared from the table, wine not being poured. Perhaps the biggest disappointment, I... More 

Thank scrivj
The_Umstead_Hotel, General Manager at Herons, responded to this review

Dear Guest, Thank you for contacting our Reservations department regarding your poor experience at our Thanksgiving Dinner. Please accept my apology for us not meeting your expectations for an enjoyable meal. I have addressed your service concerns with our Food and Beverage director. Steps will be taken to further train our staff, so that we may ensure consistent quality at... More 

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    5 of 5 bubbles
Average prices
US$41 - US$80
American, Vegetarian Friendly, Gluten Free Options
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Outdoor Seating
Dining Style
Fine Dining
Good for
Special Occasion Dining, Local cuisine, Business meetings, Groups, Romantic
Open Hours
00:00 - 22:59
00:00 - 22:59
00:00 - 22:59
00:00 - 22:59
00:00 - 22:59
00:00 - 22:59
00:00 - 22:59
Location and Contact Information
  • Address: 100 Woodland Pond Dr, The Umstead Hotel and Spa, 100 Woodland Pond Drive, Cary, NC 27513-2131
    (Harrison Avenue)
  • Location: United States  >  North Carolina (NC)  >  Cary
  • Phone Number: +1 919-447-4200
Herons delivers a dining experience that is both refined and relaxed. The expertly trained staff warms the room, providing seamless service that helps guests enjoy the pleasures of an elegant meal. The main dining room offers a full view of the kitchen, while floor-to-ceiling windows let in plenty of natural light and overlook the terrace, lawn and wooded lake beyond. In addition to the 98-seat main dining room, a semi-private dining room seats up to eight, while the private dining room accommodates 12 and showcases pottery by North Carolina artist Ben Owen. Outdoor seating invites al fresco dining in the spring, summer and fall. The neutral palette of the décor in Herons provides a sophisticated, yet understated backdrop to the bright and inspired flavor combinations artfully presented. The dinner menu changes seasonally and draws heavily on produce harvested from The Umstead’s own sustainable farm. The exceptional quality of Herons’ wine list been recognized with a prestigious “Award of Excellence” from Wine Spectator.

Questions & Answers

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2 questions
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Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?