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411 West Italian Cafe

Certificate of Excellence
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411 W Franklin St, Chapel Hill, NC 27516-2314
+1 919-967-2782
11:30 - 22:30
Closed now
See all hours
Sun 10:30 - 21:30
Mon - Thu 11:30 - 21:30
Fri - Sat 11:30 - 22:30
More Info
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338 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 337: English reviews
Level Contributor
12 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 6 days ago NEW

The restaurant is well-located. The food was unremarkable, but the setting si comfortable and pleasant. Wait staff is helpful.

Thank Cookiezipp
Chapel Hill, North Carolina
Level Contributor
34 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 week ago via mobile

Yes, this is not classic Italian cooking, but they use Italian ingredients and make their dishes interesting and terrific. The menu is innovative and changes often enough to keep me coming back. Fresh ingredients, attentive and pleasant staff, good wine and beer selections. Prices are reasonable.

Thank Mrsoftbretzel
Atlanta, Georgia, United States
Level Contributor
155 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 63 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

My wife and I enjoyed an early dinner here one evening. In addition to a Monday half-price bottle of wine special, we also enjoyed an early-bird half-price pizza special. I started with the citrus salad which was quite nice. The pizza was prepared incorrectly, but the error was efficiently corrected. To top everything off, the tiramisu dessert was perfect. He... More 

Thank BSchug
Brooklyn, New York
Level Contributor
21 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

Stopped in for dinner after an exhausting travel day and was happy with the experience. All employees were pleasant and professional, service was quick and efficient. Food was very good. We had a citrus salad, excellent and well seasoned. We shared two small plates(one seafood pasta, one gnocchi scallop) and enjoyed both. I would recommend to others. Coming from NY,... More 

Thank MTHughes
Cooper City, Florida
Level Contributor
16 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 February 2017 via mobile

My wife and I had dinner with my brother and his family at 411 after receiving a recommendation from the bartender at the Franklin. We had my brother's kids with us, which can sometimes be a problem when dining out. The wait staff was very accommodating. The kids were able to order their meals and customize them to their taste.... More 

Thank RumBum23
Level Contributor
132 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 30 January 2017 via mobile

We had a delicious brunch in a friendly setting. Our server, Luke, was really quite good, which always improves an experience. The food was the star. Simply wow.

Thank OnOurWay038
Chapel Hill, North Carolina
Level Contributor
11 reviews
10 restaurant reviews
4 of 5 bubbles Reviewed 21 January 2017 via mobile

A friend and I went to 411 West to catch up, and we really enjoyed our brunch. We each ordered chicken and waffles, which was tasty, fresh, and not at all greasy. Service was good and food was good. Typical Chapel Hill brunch prices (I believe the plates ran about $12 each). In the past I have eaten here for... More 

Thank TriangleTarheel
Chapel Hill, North Carolina
Level Contributor
26 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 January 2017 via mobile

Perfect spot for delicious Italian food. Plenty of pasta dishes as well as salads and desserts. Great place for a girls or couples night out.

Thank lstaelin
Chapel Hill, North Carolina
Level Contributor
31 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 6 January 2017

So, so many special nights here... Outstanding food, oustanding bar, outstanding atmosphere, and the owners are outstanding members of the community. Love this place, and everything about it.

Thank Zemo T
Chapel Hill, North Carolina
Level Contributor
215 reviews
195 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 11 December 2016

411 has been a long-time standby of ours in Chapel Hill. Good food, good value, nice environment. We went for Sunday brunch and we had a party of 12. The space, at the back of the restaurant was very attractive and full of light. The service was good. But the food was disappointing. Two of us had the BLT. It... More 

Thank Barry17149021

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
Average prices
US$30 - US$30
Italian, Gluten Free Options
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Wheelchair Accessible, Serves Alcohol, Full Bar, Highchairs Available
Dining Style
Casual Dining
Good for
Special Occasion Dining, Business meetings, Child-friendly, Groups
Open Hours
10:30 - 21:30
11:30 - 21:30
11:30 - 21:30
11:30 - 21:30
11:30 - 21:30
11:30 - 22:30
11:30 - 22:30
Location and Contact Information
  • Address: 411 W Franklin St, Chapel Hill, NC 27516-2314
  • Location: United States  >  North Carolina (NC)  >  Chapel Hill
  • Phone Number: +1 919-967-2782

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of 411 West Italian Cafe and other visitors
2 questions
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Sneads Ferry, North Carolina
9 months ago
Rochester, NY
11 months ago

See all questions (2)

Questions? Get answers from 411 West Italian Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?