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411 West Italian Cafe

411 W Franklin St, Chapel Hill, NC 27516-2314
+1 919-967-2782
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  • Excellent45%
  • Very good36%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“brunch” (22 reviews)
“pasta” (67 reviews)
“pear salad” (10 reviews)
Closes in 22 min
11:30 AM - 10:30 PM Hours
Italian, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
411 W Franklin St, Chapel Hill, NC 27516-2314
All Details
Write a ReviewReviews (400)
Traveller rating
Traveller type
Time of year

361 - 370 of 398 reviews

Reviewed 11 September 2011

I've eaten at 411's sister restaurant, 518West in Raleigh, which I've enjoyed. Took my husband here and we were underwhelmed. It was nothing special. His Chicken Parm was good, but he said the pasta tasted like it had been re-heated in a microwave and it...More

Thank PatriciaK
Reviewed 15 August 2011

We visited for Sunday Brunch during our babymoon. Brunch doesn't start until 10:30am and when we arrived, there were a few of us ready for our reservations. We had the french toast topped with bananas and the catfish po boy special. Both meals were very...More

Thank TravelingTerrapin
Reviewed 4 August 2011

The service was great and the food was flavorful and authentic. Enjoyed one item off the "specials menu of the week" and one regular menu item and we were pleased with them both so we indulged in dessert and enjoyed it just as much.

Thank Jim R
Reviewed 25 July 2011

We met friends here when we visited Chapel Hill for the first time. They selected the restaurant and they did an outstanding job. It has a very nice atmosphere and the service was just right. We weren't rushed, but the server was attentive and very...More

1  Thank littletm
Reviewed 21 June 2011

My colleague and I stumbled upon this restaurant on a Monday night by default- nothing else seemed to be open in Chapel Hill. What a delightful surprise! I had the Stella's salad and my colleague had the ceasar salad. Both were yummy and a healthy...More

3  Thank wifeylovestotravel
Reviewed 10 June 2011

I lived in Chapel Hill about 15 years ago, and loved 411 West. I was in town for business in May, and was very happy to have a chance to get back. The food is much the same as it was then: high quality and...More

Thank DCSpartan
Reviewed 22 May 2011

Only had one bad experience (service, not food)....and that was back in 1994. I was on a date and had been enjoying a nice meal with salads, entrees, wine, dessert, coffee....when the dorky waiter asked us to leave so that he could get a "10...More

1  Thank ATLconsultant
Reviewed 27 January 2011

Great atmosphere and selections, I only wish the bar area was a little larger as it's always packed (good thing) but it offers such a great atmosphere you almost prefer to dine there versus the dinign room. Helpful hint....Monday is half off bottles of wine...More

Thank thedeanguy
Reviewed 22 November 2010

I especially love the shrimp and grits for brunch. Simply delicious. The specials are inventive. Attached to th amazing Southern Season specialty food shop. Don't miss it.

Thank xpatsuitcase
Reviewed 21 August 2010

Cafeteria style food??? Are you kidding me? We have been going there since it opened in the early 90's. We now live in Cary, NC and also visit 518 from time to time in Raleigh. My husband and I love good food and I don't...More

2  Thank JMO2001
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Questions & Answers
29 January 2018|
AnswerShow all 2 answers
Response from Scarlettsville | Reviewed this property |
They take reservations and I would certainly recommend booking as soon as possible. Enjoy!
29 January 2018|
AnswerShow all 2 answers
Response from b_arnold1976 | Reviewed this property |
411 West accepts as many reservations as possible while reserving a number of seats for walk in customers. Reservations can be made by phone (919-967-2782) during regular business hours for parties of all sizes. We try to... More
9 June 2016|
AnswerShow all 9 answers
Response from doyouneedme | Reviewed this property |
They have a carpark right B-side the restaurant and if that doesn't work in the evenings they have valet parking in the town
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$30 - US$30
Lunch, Dinner, Brunch, After-hours
Restaurant features
Takeout, Reservations, Private Dining, Seating, Waitstaff, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Dining Style
Casual Dining
Good for
Child-friendly, Groups, Kids, Business meetings, Romantic, Special Occasion Dining
Open Hours
10:30 AM - 9:30 PM
11:30 AM - 9:30 PM
11:30 AM - 9:30 PM
11:30 AM - 9:30 PM
11:30 AM - 9:30 PM
11:30 AM - 10:30 PM
11:30 AM - 10:30 PM
Location and Contact Information
  • Address: 411 W Franklin St, Chapel Hill, NC 27516-2314
  • Location: United States  >  North Carolina (NC)  >  Chapel Hill
  • Phone Number: +1 919-967-2782
  • E-mail
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