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Customshop: Handcrafted Food

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1601 Elizabeth Ave., Charlotte, NC (Travis)
+1 704-333-3396
17:00 - 22:00
Closed now
See all hours
Sun 10:00 - 21:00
Mon - Thu 17:00 - 22:00
Fri - Sat 17:00 - 23:00
More Info
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75 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 75: English reviews
Charlotte, North Carolina
Level Contributor
14 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 2 days ago NEW

The first time we went to Customshop, we were truly wowed by the food and the waitstaff. We couldn't wait to go back so we did a few months later. The experience was decidedly different. The staff was indifferent and the food mediocre.

Thank judith576
Charlotte, NC
Level Contributor
50 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 1 week ago

I really want to rate this 3.5 stars. It is a good restaurant, but to me just not knock your socks off good like some of the reviewers think. I visited here a while back and thought it was OK, but it was restaurant week, so I wanted to try it again. My husband and I visited before a play... More 

Thank echostar1
Charlotte, NC
Level Contributor
29 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 11 December 2016

Customshop has been one of our top restaurant choices in Charlotte for years. We went with another couple at years end for what we thought would be a great night. It just did not go well. The menu has changed and was very limited. For entrees there were 4 past choices and 4 mains. Two of the mains were steak,... More 

Thank Brian R
New Hampshire
Level Contributor
55 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 2 November 2016 via mobile

Great experience- wine list well curated and offers special small vintage selections. Service (April) was courteous and informed. Small plates are a great choice and save room for the chocolate soufflé and the honeycomb/ beet dish- yes for dessert!

Thank Ragushill
High Point, North Carolina
Level Contributor
49 reviews
43 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 23 October 2016

I suggest you look at the menu online before going. The selection is quite limited and highly unusual. They had a halibut special when I was there as an entree and it was very, very good. A number of the small plates were strange, BBQ octopus ? The fried pork belly was mostly fat. It is an experience and I... More 

Thank Luminakkk
Charlotte, North Carolina
2 reviews
5 of 5 bubbles Reviewed 23 October 2016 via mobile

Interesting, innovative and always, always an amazing dining experience. Friendly and attentive service. Delicious dishes, fish and seafood is the freshest I have had outside of San Francisco. Hip but casual ambiance. I love this place!

Thank lindajoyw
Charlotte, North Carolina
Level Contributor
18 reviews
10 restaurant reviews
5 of 5 bubbles Reviewed 18 October 2016 via mobile

Amazing food, great service and interesting wine pairings. Their crisps, raw marinated fish, amazing. Appetizers are always interesting, charcuterie or chef selections. It's a great date option or a place to impress our of town guests.

Thank Janice H
Level Contributor
13 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 26 July 2016

Love, love, love this place! The staff is so knowledgeable and makes the best wine pairing recommendations for any meal. We have lived in Charlotte a long time and when we want to have an amazing meal and fun but romantic atmosphere, we go to Custom Shop.

Thank Amanda W
Charlotte, North Carolina
Level Contributor
49 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 20 July 2016

Folks have their opinions but in my dining experience, Customshop is a top 5 venue in Charlotte. Food is excellent. Food is fresh and interesting. The appetizers are interesting. The atmosphere is good. It can be loud. But it is fun. Good wines and cocktails, this place is on my rotation when eating out in Charlotte

1 Thank supersyd7
Charlotte, North Carolina
Level Contributor
18 reviews
10 restaurant reviews
4 of 5 bubbles Reviewed 25 April 2016

The special dinners with wine pairings are wonderful. If you are seated next to someone at the bar who looks like he might be a workman, be polite, it may be the chef. The seafood, especially the crudos are a favorite. The bar is fun and the appetizers, veggies and cured hams, lovely. I have been going regularly since they... More 

Thank Janice H

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    4 of 5 bubbles
Average prices
US$20 - US$25
American, International
Restaurant features
Reservations, Seating, Waitstaff, Serves Alcohol, Parking Available
Dining Style
Casual Elegant
Good for
Open Hours
10:00 - 21:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 22:00
17:00 - 23:00
17:00 - 23:00
Location and Contact Information
  • Address: 1601 Elizabeth Ave., Charlotte, NC
  • Location: United States  >  North Carolina (NC)  >  Charlotte>  > Elizabeth
  • Neighbourhood: Elizabeth
  • Phone Number: +1 704-333-3396

Questions & Answers

Questions? Get answers from Customshop: Handcrafted Food staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?