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Chili's Grill & Bar

$$ - $$$
Mexican, American, Southwestern, Bar, Barbecue, Pub
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8302 Pineville Matthews Rd, Charlotte, NC 28226-4707
+1 704-543-6265
11:00 - 00:00
Closed now
See all hours
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
More Info
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21 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 21: English reviews
Jersey Shore, New Jersey
Level Contributor
65 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 3 November 2016

It was Service that was the killer and the food came in second. Could never find our waitress, when we finally did get our drinks and food, we dared not send them back.

Thank Tom D
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this review

We're sorry to hear about your recent experience with Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

Charlotte, North Carolina
Level Contributor
84 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 28 June 2016

We had a party of 7 and we took my 87 year old grandmother to Chili's for her birthday. The restaurant manager was great!!!! Our server JOJO was amazing!!! She was very attentive and gave us stellar customer service! I will definitely return to this location and I will be requesting JOJO!

Thank Pink F
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 9 May 2016

Went there in weekend for an anniversary. Everybody ordered different food and all of us were very satisfied with the quality, tasted good, cooked correctly. The dessert was amazing (Molten Chocolate Cake)! Fast service, nice and patient customer service :) Enjoyed a pleasant evening!

Thank Miha C
Level Contributor
174 reviews
101 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed 1 April 2016 via mobile

Went there for supper. Was met by friendly staff who explained the menus and services. The service was better than many places. The food was fair to ok. The fried pickles were a disappointment. Very bland and greasy. For the main meal, it was cooked correctly but was missing the spices. The service was much better than other Chili's but... More 

Thank Lickcreek
Charlotte, North Carolina
Level Contributor
15 reviews
14 restaurant reviews
4 of 5 bubbles Reviewed 3 January 2016

Great burger...Yeah I got a burger at Chili's...who does that but it was so tasty and cooked to perfection

Thank Judy W
Charlotte, North Carolina
Level Contributor
250 reviews
120 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
2 of 5 bubbles Reviewed 2 January 2016

We always get takeout from places like Chili's so I can't speak to the service inside the restaurant, but I can tell you the take-out service is lacking. They always tell you 15-20 minutes and it always takes at least 30 and quite often it's longer than that. I have frequently had my order messed up at this location and... More 

Thank Ravenito
Charlotte, North Carolina
Level Contributor
53 reviews
29 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
1 of 5 bubbles Reviewed 27 December 2015

While the food is good, the service was lacking CONSIDERABLY at this location, and paled in comparison to our previous visit at this location. Our server-while friendly-failed to check on us SEVERAL times, and we had to request a to go box on 3 different occasions. I ordered a drink from the bar, and had to ask about it twice-the... More 

Thank tbower0214
Charlotte, North Carolina
Level Contributor
232 reviews
122 restaurant reviews
common_n_restaurant_reviews_1bd8 126 helpful votes
4 of 5 bubbles Reviewed 21 October 2015

Went here with my better half while in the area. Started off with the fried pickles that were good. I had a burger and my better half had a steak. Both our meals were cooked to order and the staff was friendly and professional. This is not fine dining and I would not travel out of my way just to... More 

Thank Jjmat49022
East Stroudsburg
Level Contributor
81 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 12 August 2015

I must say that I was very pleased with the food I had at this establishment. Primarily because there was a variety of selections. I ordered ribs, my husband had a burger and fries and my nephew ordered the tacos. Everything came out pretty quickly and was delicious. Nice portions. Our server was very nice and stopped by the table... More 

Thank ronswife12
upper state south carolina
Level Contributor
134 reviews
87 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
2 of 5 bubbles Reviewed 28 July 2015

i have been to this location several times. this time wasn't so great. I live over 20 miles away and my disabled son had a doctors apt at 2pm just down the street from this location. so we thought we would stop for lunch. I left my home at 12:15 and we arrived at the location about 12:50pm. sat down... More 

Thank MimiC2011

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Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3 of 5 bubbles
Average prices
Mexican, American, Southwestern, Bar, Barbecue, Pub
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Groups, Child-friendly, Bar Scene
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 8302 Pineville Matthews Rd, Charlotte, NC 28226-4707
  • Location: United States  >  North Carolina (NC)  >  Charlotte
  • Phone Number: +1 704-543-6265

Questions & Answers

Questions? Get answers from Chili's Grill & Bar staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?