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Chili's Grill & Bar W Park Dr

$$ - $$$
Montclaire South
American, Southwestern, Bar, Mexican, Pub
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5521 W Park Dr, Charlotte, NC 28217-3648
+1 704-522-1036
11:00 - 23:00
Open now
See all hours
Sun - Thu 11:00 - 23:00
Fri - Sat 11:00 - 00:00
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84 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 82: English reviews
Roanoke, Virginia
Level Contributor
84 reviews
54 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 12 April 2017 via mobile

I'm staying at the Hilton a few hundred yards away and didn't really feel like heading out for dinner after a long day of work on the road. With this being so close I just walked over for dinner. I got a ribeye steak that was average at best, maybe not even average. However, the young man waiting on me... More 

Thank riverhouse103
Prattville, Alabama
Level Contributor
25 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 4 April 2017 via mobile

This was a last minute choice before a storm came in, to eat dinner out. I haven't eaten at a chilis in a long time. The food was good and the service was good too. We had the smokehouse platter and the bbq was great. Also ordered was the cajun grilled chicken pasta😁GOOD FOOD

Thank Vkirb
Conway, South Carolina
Level Contributor
78 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
Reviewed 20 March 2017

I ate there due to how close it was to my motel. BIG MISTAKE. Got their chili and salad with extra servings in the price. I realize some of this may be what I like but their chili and their southwestern chicken soup has got to be the worst I have ever eaten! Have never had chili from a can... More 

Thank Kenneth T
Albany, New York, United States
Level Contributor
71 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
Reviewed 14 March 2017

Lunch at this Chili's met my expectations. It's a chain restaurant and the meal was typical in my experience of the other Chili's that I've patronized over the years.

Thank Colin M
Williamsburg, Virginia
Level Contributor
77 reviews
68 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 11 February 2017 via mobile

Shon (Shawn) was fast and great he kept checking on us and the food came out hot and fast was just driving through and was late their open till midnight We didn't feel rush for our meals nothing special just food Did think the floor can is a good deep cleaning

Thank Landlubergranny
Tampa, Florida
Level Contributor
321 reviews
168 restaurant reviews
common_n_restaurant_reviews_1bd8 121 helpful votes
Reviewed 24 January 2017

This was a delicious Chili's. It was close to our hotel and was appropriate for a business meeting. Food was good and staff was very attentive.

Thank Pasoporaqui
Winston Salem
Level Contributor
119 reviews
63 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
Reviewed 16 January 2017

The cost of the is to high and the quality leaves a lot to be desired. I guess if your drinking this might be a good place

Thank Husel E
Sneads Ferry, North Carolina
Level Contributor
11 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 15 November 2016

We wanted a place to go to for appetizers & drinks. It was Chili's or Sonny's BBQ nearby to where we were staying. I thought Chili's would offer a better selection of appetizers. It was one of the worst dining experiences ever. I'm talking solely about the food. My mom got the quesadilla with beef. The beef was overcooked. I... More 

Thank veromarinba
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar W Park Dr, responded to this review

We apologize for the unsatisfactory meal at our Prescott Valley Chili's. We want to make this right. Please email us at social@chilis.com the following information so we can share your experience with this restaurant and get in touch with you directly to apologize. -Full Name -Phone Number -Description of Visit -Restaurant address that you visited -Check Number (or last 4... More 

Amherst, Ohio
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 31 October 2016

We were there during non busy hours. The staff was very attentive but watch your check - the table top check out kiosk add $$ to your bill. The food was very good and we took advance of the 2 for $20 meals which included an appetizer.

Thank Travel_tips2013
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar W Park Dr, responded to this review

We're sorry to hear about your recent experience with Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

Philadelphia, Pennsylvania
Level Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 24 October 2016 via mobile

One of the dirtiest restaurants I've been to in a long time. Would usually not stay but close to airport and short on time. How easy to change things. - Some windex and a booth scrubbing would be the ticket here.

Thank pete113
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar W Park Dr, responded to this review

We're sorry to hear about your recent experience at Chili's. Please copy and paste this review to GuestRelationsSocial@Brinker.com so we can get some more details and get in touch with you. More 

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
American, Southwestern, Bar, Mexican, Pub
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
Bar Scene, Groups, Kids, Child-friendly
Open Hours
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:00
11:00 - 00:00
Location and Contact Information
  • Address: 5521 W Park Dr, Charlotte, NC 28217-3648
  • Location: United States  >  North Carolina (NC)  >  Charlotte>  > Montclaire South
  • Neighbourhood: Montclaire South
  • Phone Number: +1 704-522-1036

Questions & Answers

Questions? Get answers from Chili's Grill & Bar W Park Dr staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?