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About
Nestled in a historic movie theater, Webb Custom Kitchen brings you creative local dining, craft beers, premium wines, unique potables & unmatched service located in Historic Downtown Gastonia.
PRICE RANGE
US$12 - US$35
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
CUISINES
American, International
FEATURES
Reservations, Private Dining, Seating, Parking Available, Street Parking, Validated Parking, Valet Parking, Free off-street parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Accepts Discover, Accepts Credit Cards, Table Service
Reviews (540)
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535 results
Traveller rating
432
61
26
4
12
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LanguageEnglish
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Traveller rating
432
61
26
4
12
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All reviews angry lobster zucchini fries short ribs cheesecake steak tuna baby back ribs valet parking movie playing anniversary dinner dining experience great restaurant theatre converted charlotte screen appetizers
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Reviewed 18 March 2023 via mobile

Another amazing meal at Webb. Took hubs for his birthday and once again got NO pix b/c it was gone so fast!!! I got the french connection again, and hubby had the braised beef rib also got the Goodfella to try & take home(it never...made it) everything was perfect as usual. I tell everyone who will listen...JUST GO!!!More

Date of visit: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 February 2023

What a great place to eat. Our server was very friendly and helpful, and gave us a brief history of the location, which is very interesting. A converted 1920's theater, with all of the best aspects retained. An open kitchen, and a menu with some...great selections. Great service, great food, and good prices. I normally am not on that side of Charlotte, but I would go out of my way to go there again.More

Date of visit: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 February 2023

Met dear friends for lunch at the WCK. Best decision (based on reviews on TripAdvisor). Food and service were excellent. The old theater conversion is charming and I love being able to see the kitchen. ( Always a good thing).

Date of visit: February 2023
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Reviewed 25 January 2023 via mobile

We had a 7:15 reservation, arrived 20 minutes early, and got seated at 7:45. I’m not sure what the point of a reservation is here if that’s how you get treated. Absolutely ridiculous. The food was incredible with everyone loving what they got. Good drinks...including lemonade for the kids that tastes like momma makes it. Cheesecake was heavenly and huge slices. All around would be a perfect restaurant if they honored their reservations they take.More

Date of visit: January 2023
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Reviewed 6 October 2022 via mobile

I called this restaurant to make a reservation for a party of 10 on November 10, a Thursday night. I was told they only make reservations for parties of no more than 6 but I could rent a whole room for a $200 fee! I...can’t imagine they could not accommodate a party of 10 on a Thursday night at 4:45!!! It’s not like it’s a busy weekend night! And we were coming from out of town! So much for hospitality at Webb Custom Kitchen!!!More

Date of visit: October 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben C, General Manager at Webb Custom Kitchen, responded to this reviewResponded 8 October 2022

Good evening Mary, Our reservation policy is as follows. This policy is clearly stated on many areas of across our website, as well as our reservation partner, Resy. We are unable to take reservations for parties larger than 6. For any parties larger than 6,...More

Reviewed 14 September 2022

Occasionally I find a place that is just out of this world cool. Webb Custom pretty much fits the bill. An old theater converted a few times to other things becomes an eclectic restaurant in old town NC USA. Very neat, unique space with plenty...of room and ambiance. The menu has a little of everything with a full bar and many wine options. Daily specials as well. Food was properly freshly prepared. Gracie was my server and she did a fantastic job from giving me the history of the property as well as providing some menu suggestions. Note parking is limited. They have complimentary valet and there is public and street parking nearby. Recommend.More

Date of visit: September 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben C, General Manager at Webb Custom Kitchen, responded to this reviewResponded 8 October 2022

Thank you David!

Reviewed 20 August 2022

Convenient valet, unique dining environment, excellent service and top quality food. Our 2nd visit to Webb Custom Kitchen as as good as our first. Every aspect of our meals was A+ ... Meatball appetizer, Caesar Salad, Steak entrees, Tuna entree, cheesecake desserts! We live out...of the country (Bahamas) but visit this area a couple times a year--we won't miss an opportunity to return here!More

Date of visit: August 2022
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Ben C, General Manager at Webb Custom Kitchen, responded to this reviewResponded 8 October 2022

Thank you Bryn!

Reviewed 10 August 2022

We decided to stop in Gastonia for the night on our way to Atlanta and a friend told us about this place. Wow, what a great dining experience. Aside from the warm greeting from our hostess and great service by our waitress, Alexis, we loved...the restoration of the theater to be a venue for a great restaurant. Unfortunately there is no elevator to the upper levels if you want to sit up there, but I just took my time and it was well worth it. So nice to sit in a booth overlooking the open kitchen & main dining room. We started w/ their specialty cocktails - generous pour and delicious - I had the Castaway - wonderful coconut rum and my husband had the Steve McQueen - similar to an old-fashion. I had a salad w/ bleu cheese dressing which was thick w/ cheese. Even though it was in the '90's outside my husband had to have the French Onion soup - thick w/ onion slices, he said it was wonderful. He chose the baby back ribs w/ a fully loaded baked potato. I had the short ribs over the mashed potatoes and I couldn't resist but had to try the mac & cheese. All delicious and generous in portions. Prices were very reasonable for the quality & quantity of the food. This is the place to go in Gastonia!More

Date of visit: August 2022
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Reviewed 24 July 2022 via mobile

WCK used to be a favorite, but they have been going downhill and unfortunately hit the bottom for a significant event. We invited friends from Spartanburg to join us for a shared birthday early celebration a week ago. The host “missed” our request to be...seated in a booth upstairs. After waiting 20 minutes for a table upstairs, they said there was “nothing” so we were escorted to a cramped, noisy table in the middle of 1st floor while we watched another group our size be escorted upstairs. That’s just the beginning. There were too many mistakes to go into detail so here’s a summary. The service was spotty and slow, they were too interested in talking about themselves than they were about us so they missed our special celebration, 2 plates had to be sent back, one plate was held up because it wasn’t “up to their standards” but still came out wrong, the fish was dry and unappetizing, 3 of the tables beside us all sent back food for being substandard or incorrectly prepared, the previously wonderful Caesar salads have been reduced in size although the price has not changed and my husband’s meat was dry and tasteless. The venue is a novelty, but that’s the only thing that remains special about this place.More

Date of visit: July 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben C, General Manager at Webb Custom Kitchen, responded to this reviewResponded 26 July 2022

Good evening, My name is Ben Cornwell and I am the General Manager here at Webb Custom Kitchen. First and foremost, let me apologize for the experience you had with us. What you are describing here is certainly below the standards our owners and I...More

Reviewed 12 June 2022

Webb custom kitchen has phenomenal food and customer service. We visit every few months kid free & love every visit! Our server tonight was Jamie , she was phenomenal! Love the balcony view & service & amazing food!

Date of visit: August 2021
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Reviewed 30 May 2022

Kelly C and Angel were our servers. There were 8 of us and the service was perfect. Friendly and upbeat, both girls were enjoyable. We all had a variety of meals. Florentine Benedict, Crepes and Medallions and Scones were a few favorites. Nice blood orange...mimosas too. Desserts were shared and oh soooooo good. This is such a cool place. The gals explained the history of the building and the atmosphere was really cool. We will return another time for lunch or dinner when in the area.More

Date of visit: May 2022
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Reviewed 18 May 2022

Website says open! I drive there sign says sorry closed for lunch! Several other were at the door as well! I read all reviews but decided to take a chance!More

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ben C, General Manager at Webb Custom Kitchen, responded to this reviewResponded 20 May 2022

Good evening, Unfortunately the day you came to visit us we were dealing with an unexpected maintenance issue. We did our best to get the word out, but it seems we missed getting it out to you. I do apologize and hope you can understand...More

Reviewed 14 May 2022

Loved the Angry Lobster appetizer! Along with a couple of the artisan bread pieces and splitting an order of asparagus with my husband, it was the appropriate size for my dinner. Husband liked the Spiced Tuna which was a filet. Wonderful service from Hannah. Able...to enjoy a leisurely dinner without being rushed. Valet parking was available.More

Date of visit: May 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 March 2022 via mobile

I brought my husband to WCK for his 50th birthday lunch. We had reservations but opted to sit at the bar. Bartender was attentive & helpful w/ our choices. We started with fried green tomatoes,cheese bread & french onion soup. The tomatoes & cheese bread...were OUTSTANDING! French onion was just that, I ❤️ it but b/c the other 2 were so amazing we'd probably just get them again. We got french connection w/ mac n cheese (both yummy) my daughter later scarfed the mac. And the burger w/ zucchini fries. Burger was HUGE & DELICIOUS, Hubs got the portobello on the side & I added it to mine..best tasting mushrooms!! The atmosphere is unique, we ❤️d it & cant wait to return!!! Great job WCK team!!!! We'll be back!!!More

Date of visit: March 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 March 2022

This was our sixth visit. First time the appetizer was delivered cold, (mozzarella grille) so the server comped it. Long (40 minute) wait for entre. Wine was delivered after half the steak was consumed. Filet was cooked perfectly, but totally unseasoned. Potato side was excellent....A little disappointed this trip, but we’ll be back.More

Date of visit: March 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Harold M
4 September 2022|
Answer
Response from Sue M | Reviewed this property |
Not sure but since they do serve brunch, I would think so. Here is their phone number: (704) 864-8385 and ask them. Or look up their email, it's on their website, to ask them. We absolutely loved having cocktails and... More
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15 April 2021|
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Response from RobSC1001 | Reviewed this property |
They do not.
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Dream11810572279
20 January 2021|
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Response from CarrieA359 | Reviewed this property |
Yes I guess it’s a uniform. Remember it being something like black pants and either a white or light gray shirt and a apron. The hostess however did not wear a uniform but upscale clothing .
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Webb Custom Kitchen, Gastonia - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Webb Custom Kitchen

Webb Custom Kitchen is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5