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9940 Pineville Matthews Rd, Pineville, NC 28134-7551
+1 704-889-4467
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  • Excellent29%
  • Very good28%
  • Average6%
  • Poor12%
  • Terrible25%
4 weeks ago
“Horrendous ”
17 Dec 2017
Closes in 9 min
All hours
9940 Pineville Matthews Rd, Pineville, NC 28134-7551
All Details
Write a ReviewReviews (32)
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1 - 10 of 31 reviews

Reviewed 4 weeks ago via mobile

Service is absolutely horrid but I don't think it is the wait staff's fault. The kitchen is not putting the food out. Multiple tables left before being served, the only reason we did not was because my husband and son are incredibly empathetic and patient....More

Thank Jennyangeljulian
Reviewed 17 December 2017

I came here a few times with my friend while visiting and I remember having incredible service from one of the girls. I forgot her name but she was incredible with her service and was very polite.

Thank LukePerkins97
Reviewed 17 December 2017 via mobile

We were sat immediately as well as the other families there. They were taken care of immediately, while we sat for over 30 mins. Many servers walked by us and looked over at our table. I don't understand why you would schedule so much servers,...More

Thank Gaokalia
Reviewed 3 December 2017 via mobile

Came in to IHOP after a football game on 12/3 and 1:30 am. The hostess who told me she was a manager was running customers off saying they were too backed up to get to us when there was literally 8 tables. She told us...More

Thank Brook C
Reviewed 25 April 2017

I just popped in here for a late night snack having been travelling for almost twenty four hours. I loved it. My first visit to an IHOP. Service was great, the food was lovely, perfectly cooked, they had a fruit option as a side, the...More

Thank Liege-Bastogne-Liege
Reviewed 26 January 2017 via mobile

Went in for my usual, Eggs Benedict and again it wasn't correct. I even said a lightly poached egg not fried, onion in my potatoes which were not there; let along the extra holidaise sauce

Thank Carol Ann C
Reviewed 24 December 2016 via mobile

Just got new management so hopefully the restaurant will improve as of December 22nd of 2016 well the food is good and the wait staff that I had today took care of me real well

Thank GD G
Reviewed 21 October 2016 via mobile

I was very disappointed with the service that we received at this IHOP restaurant. One of the members of our family waited for over 45 minutes and was told that one of the items that was ordered was burnt .We opted to wait for it...More

1  Thank revelation57
Reviewed 21 October 2016

A while back my husband and I ate breakfast at IHOP and immediately I went to the bathroom and had to "scarf it up", you know "throw it up". Have never cramped so hard in my life. Vowed I will NEVER eat at another IHOP!...More

Thank 265cherylg
Reviewed 17 September 2016

This is a very nice place to eat during the weekdays. Weekends are a little crowded though. The service isn't always good, but if your just going in to relax you should have a pleasant experience.

Thank sealuvtaz
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Breakfast, Lunch, Dinner, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
6:00 AM - 12:00 AM
6:00 AM - 12:00 AM
6:00 AM - 12:00 AM
6:00 AM - 12:00 AM
6:00 AM - 12:00 AM
Location and Contact Information
  • Address: 9940 Pineville Matthews Rd, Pineville, NC 28134-7551
  • Location: United States  >  North Carolina (NC)  >  Pineville
  • Phone Number: +1 704-889-4467
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