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5-9 Wilmslow Road, Alderley Edge SK9 7QL, England
+44 1625 599959
Website
Today
07:00 - 00:00
Open now
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Hours:
Sun - Sat 07:00 - 00:00
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458 Reviews from our TripAdvisor Community

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Showing 455: English reviews
Penzance
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
1 of 5 bubbles Reviewed 2 days ago NEW via mobile

Let me preface my review by saying that I am the restaurants easiest customer. It has to be really bad before I would write a negative report. However, Merlin Restaurant produced such dreadful service that I am going in to full whinging mode. We were a party of three who arrived at 8.25pm. The drinks order was taken promptly and... More 

Helpful?
Thank ernestcraske
Level Contributor
27 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

Nice well presented food. Parking is available on site. Worth a visit and kid friendly. Not too pricey.

Helpful?
Thank Simon L
Level Contributor
1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

Very well presented Great atmosphere Exceptional staff And the food OMG out of this world I would recommend anyone to visit this place it's a must , we were made so welcome even though we were wearing our bike gear . The staff are very friendly and entertaining too , I even had a selfie with Our waitress Emma 👌👌👌

Helpful?
Thank Jonathan R
Alexandra B, Public Relations Manager at Merlin, responded to this review

Dear Jonathan R, Thank you so much for your fantastic review! Emma and the team remember you well and really enjoyed serving you and your guests. We look forward to welcoming you and your bikers friends back again soon. Kindest Regards Ally More 

Cheshire
Level Contributor
93 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 144 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Called here for lunch with a friend and as soon as we sat down the waitress asked us if we would like the fire lit. This set the tone of the afternoon as nothing was too much trouble. Smart service with a smile and lovely food as well. I particularly liked the calm atmosphere and lack of awful piped music.... More 

Helpful?
Thank JMJAE
General Manager A, Manager at Merlin, responded to this review

Thank you for taking the time to review your recent experience!!! We hope to see you again soon! Kind Regards Kim and the team More 

Blackpool, United Kingdom
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 week ago via mobile

Really friendly and helpful staff. Nice bar with log fires, just the job because it was freezing!!! Decent wine selection. Fabulous menu. The only thing that let it down was the en suite bathroom in our room. Broken shower door, no shelf for soap, shampoo etc Nice place... will definitely return.

Helpful?
Thank margarinequeen
General Manager A, Manager at Merlin, responded to this review

Margarinequeen, thank you for taking the time to leave us feedback. We always love to receive great feedback. We will ensure that the issues with the bedroom are addressed and we hope to see you again soon. Kind regards Kim and the team More 

Manchester, United Kingdom
Level Contributor
43 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

We stayed at The Alderly Edge Hotel but we chose to eat at the Merlin. Our waitress was very attentive and polite. The food was excellent and the decor was superb. A very pleasant experience .

Helpful?
Thank AJSWT
General Manager A, Manager at Merlin, responded to this review

Thank you, Ajswt, for reaching out to us. Your opinion plays an integral part in our customer service. Wishing you a great day until the next time we meet. Kim and the team More 

Lyth Hill
Level Contributor
31 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Lovely girl checked me in to room 6, very pleasant and polite. Housekeeping lad so helpful and again polite, both a credit to whom ever they work for. Room was excellent as was breakfast. Defo stay again if in area

Helpful?
Thank Rob M
General Manager A, Manager at Merlin, responded to this review

Thanks Rob M, for leaving us this response. We value your great feedback and I will ensure that Garry our house keeper reads your response. We look forward to seeing you again Kim and the team More 

Nether Alderley, United Kingdom
Level Contributor
228 reviews
160 restaurant reviews
common_n_restaurant_reviews_1bd8 112 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago

We found our food a little tasteless and disappointing. Nothing bad but just not great. All the other restaurants in Alderley (we visit them regularly), have better food. Service was nice.

Helpful?
Thank Lynnie97
Alexandra B, Public Relations Manager at Merlin, responded to this review

Dear Lynnie97, Thank you for your feedback regarding your visit, I'm saddened to hear that you didn't find the food as you had expected. I would like to welcome you back for another visit to sample more of our menu to hopefully wow you second time. I am however happy to hear the service you received was pleasant. Kindest regards... More 

Level Contributor
78 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

The new manager Kim & her team welcomed us into their restaurant like we were family! From our first step in to leaving everything was perfect and we can't wait to return, possibly stay over as they have rooms too! The menu has lots to choose from and we all had different dishes and all were well presented and tasted... More 

Helpful?
Thank CheshireEastSmiler
Alexandra B, Public Relations Manager at Merlin, responded to this review

Dear CheshireEastSmiler, Wow, thank you for such a wonderful review! We really couldn't ask for more! I'm so pleased you enjoyed your visit, we can't wait to welcome you back again and for you to possibly stay next time in one of our 11 rooms. Kindest regards Ally More 

Wilmslow, United Kingdom
Level Contributor
79 reviews
49 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed 10 January 2017

Having never eaten out on Christmas Day before I was a little unsure what to expect. I needn't have worried. The food was of a very good standard and the staff, who were kept considerably busy, were pleasant throughout taking care to ensure we had an enjoyable meal. I would recommend The Merlin as a Christmas Day venue

Helpful?
Thank Jaystand31
Alexandra B, Public Relations Manager at Merlin, responded to this review

Dear Jaystand31, Thank you very much for your lovely Christmas Day review, we pride ourselves on our Christmas Day service and it's so nice to received excellent feedback from guests on such a busy and stressful day. I am so glad your servers remained attentive and pleasant, we look forward to seeing you to try our regular menu and specials... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Average prices
US$12 - US$19
Cuisine
Bar, British, Pub, International, Gluten Free Options, Vegetarian Friendly, Vegan Options
Meals
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Reservations, Private Dining
Good for
Business meetings, Child-friendly, Kids, Special Occasion Dining, Romantic, Groups
Open Hours
Sunday
07:00 - 00:00
Monday
07:00 - 00:00
Tuesday
07:00 - 00:00
Wednesday
07:00 - 00:00
Thursday
07:00 - 00:00
Friday
07:00 - 00:00
Saturday
07:00 - 00:00
Location and Contact Information
  • Address: 5-9 Wilmslow Road, Alderley Edge SK9 7QL, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Alderley Edge
  • Phone Number: +44 1625 599959

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Merlin and other visitors
2 questions
Ask a question
6 months ago

See all questions (2)

Questions? Get answers from Merlin staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?