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Frankie & Benny's

Cheshire Oaks Outlet Village | Coliseum Way, Ellesmere Port CH65 9HD, England
+44 151 355 1966
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Overview
  • Excellent23%
  • Very good27%
  • Average19%
  • Poor14%
  • Terrible17%
Travellers talk about
“pancakes” (6 reviews)
“pudding” (6 reviews)
“free refills” (8 reviews)
Open Now
9:00 AM - 11:00 PM Hours
CUISINES
Italian, American, Pizza, Diner, Gluten Free Options, Vegetarian Friendly
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Cheshire Oaks Outlet Village | Coliseum Way, Ellesmere Port CH65 9HD, England
All Details
Write a ReviewReviews (581)
Traveller rating
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1 - 10 of 579 reviews

Reviewed 2 weeks ago

Went to the diner for breakfast and chose the buttermilk pancakes with bacon and maple syrup plus a cappuccino. The breakfast was delicious although the pancakes were slightly dry and there was no butter on the side which had to be requested. Portions were good...More

Thank amanda l
Reviewed 2 weeks ago via mobile

It’s such a shame I used to go to frankie and bennys all the time and it used to be so good, I could never fault it. But unfortunately it has gone down hill, the food was poor and so was the service. For what...More

Thank tabithachxll
Reviewed 3 weeks ago via mobile

Visited Frankie & Benny's for lunch at Cheshire Oaks had a lovely lunch with the family great menu lovely staff fab cocktails and great atmosphere good value for money. So good we visited for breakfast the next day really good experience highly recommended if in...More

Thank Hazza08
Reviewed 3 weeks ago

Travelled back home from Yorkshire to see family, we decided on Frankie and Benny's as it has good variety, the restaurant was really busy we had to wait around 25 mins for a table but well worth the wait the food was spot on and...More

Thank gordonandmarissa
Reviewed 3 weeks ago via mobile

Visited due to having 50% off code, even with that it was poor value! For a Monday afternoon approx 4pm service was very very slow, from drinks to how long our food took to come out then paying for the bill. Food was very very...More

Thank amycm
Reviewed 3 weeks ago

Went last night as it was 50%off main courses, so restaurant was busy. Food wwas better than last time, with chicken and ribs, sadly food left on the pass for a long time, I saw 2 burgers left there waiting to be taken out to...More

Thank Morris100
Reviewed 4 weeks ago via mobile

I’m always very reluctant to write a review online, even more so on trip advisor. Having worked in the hospitality industry myself I’m usually much more forgiving with errors and delays with food as long as the service is good and friendly. So the table...More

Thank Adam P
Reviewed 4 weeks ago

Frankie & Benny was once a really great place to eat but it's just gone down hill. The last time I went was for a friends birthday and the meal cost nearly £60 for two of us, neither of us were happy with the food...More

Thank CigarCharlie
Reviewed 5 weeks ago via mobile

I may be showing my age now but this place doesn’t seem to have kept up their standards over the years. What used to be really good quality and good value, seems to have deteriorated in both these aspects. Average quality and expensive for what...More

Thank NPCross
Reviewed 16 March 2018 via mobile

Visited Tues 13th, waitress was nice, beer was ok, but the food was terrible. It sat at the pass for 10 mins or more while servers went past. When it came it was terrible, steak was medium to well dobe, i had ordered medium rare,...More

Thank David H
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Questions & Answers
Paul H
4 March 2015|
AnswerShow all 2 answers
Response from Sue L | Reviewed this property |
no in fact can someone not put a review up that is how they find the place.
0
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Special Occasion Dining, Child-friendly, Kids
Open Hours
Sunday
9:00 AM - 10:30 PM
Monday
9:00 AM - 11:00 PM
Tuesday
9:00 AM - 11:00 PM
Wednesday
9:00 AM - 11:00 PM
Thursday
9:00 AM - 11:00 PM
Friday
9:00 AM - 11:00 PM
Saturday
9:00 AM - 11:00 PM
Location and Contact Information
  • Address: Cheshire Oaks Outlet Village | Coliseum Way, Ellesmere Port CH65 9HD, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Ellesmere Port
  • Phone Number: +44 151 355 1966
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