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Cheerbrook Farm Shop and Cafe.

Certificate of Excellence
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Cheerbrook Farm Newcastle Road, Nantwich CW5 7EL, England (Formerly Cheerbrooks Farm Shop and Cafe.)
+44 1270 666431
Website
Today
09:00 - 17:30
Open now
See all hours
Hours:
Sun 10:00 - 16:00
Tue 09:30 - 17:30
Wed - Thu 09:00 - 17:30
Fri 09:00 - 19:00
Sat 09:00 - 18:00
More Info
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284 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Nantwich, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
Reviewed 1 week ago NEW

Very pleasant experience,clean cafe with friendly always helpful staff. Everyone should give the place a try. We will come back for more, well done :)

Helpful?
Thank jackw01912
Cheerbrook, General Manager at Cheerbrook Farm Shop and Cafe., responded to this review

Many thanks for your kind review. We’re so glad you enjoyed your experience, our helpful team love reading your feedback. We look forward to seeing you back soon. More 

Wrexham
Level Contributor
27 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 1 week ago

We wanted to try somewhere new so we thought we would give them a visit.We arrived about 11.15 Saturday morning it was quite busy but we're quickly shown to a table and the waitress informed us that they were just about to change from breakfast to the lunch menu.We were then given the lunch menu ( who eats lunch at... More 

Helpful?
Thank Elaine L
Cheerbrook, General Manager at Cheerbrook Farm Shop and Cafe., responded to this review

Many thanks for your review, sorry to hear you were disappointed with your recent experience. I have spoken to the staff involved and have reiterated our procedures. We will happily take orders from both menus between hours of 11:15-11:45, as long as it had been explained there may be a slight delay whilst the chef changes over menu products (due... More 

Nantwich, United Kingdom
2 reviews
Reviewed 1 week ago via mobile

Often attend Cheerbrook cafe with the cricket lads, always greeted by lovely staff and made to feel very welcome. Food is outstanding. Highly recommended if you're visiting the area 👍🏻👍🏻👍🏻

Helpful?
Thank ryan1988brown
Cheerbrook, General Manager at Cheerbrook Farm Shop and Cafe., responded to this review

Many thanks for your 5* review! We’re so glad you enjoy your experience with food and staff, they’ll be delighted to hear of your kind feedback. Look forward to seeing you back soon More 

Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 2 weeks ago

Popped into the cafe for a catch up with a friend, lovely cakes on offer and good choice of drinks. I never feel rushed into leaving this cave and as a result feel very comfortable . Service was good , attentive waiter but not in your face. Great place to cone for breakfast as well

Helpful?
Thank Marianne B
Cheerbrook, General Manager at Cheerbrook Farm Shop and Cafe., responded to this review

Thank you for your kind review. All our cakes our handmade in house by our talented bakers. We hope to welcome you back soon. More 

Nantwich, United Kingdom
Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Just finished our coffees, In the middle of our conversation and the waitress shows up at our table with our Bill and says "cash or card" well she wasn't leaving until we payed which we weren't ready to do as we were still chatting. Then she stood and waited for us to leave. It wasn't busy and there were plenty... More 

Helpful?
Thank Louise J
Cheerbrook, General Manager at Cheerbrook Farm Shop and Cafe., responded to this review

Many thanks for your review. Sorry to hear you were unhappy with your recent visit. This is not the normal Cheerbrook way and would love to hear more from you to make this right. I have private messaged you for more information so we can investigate further. More 

Wilmslow, United Kingdom
Level Contributor
72 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

I like the setting of the cafe with big windows overlooking the farm fields to let in lots of light whilst also giving you nice views. The waitress asked what we wanted as soon as we sat down but we hadn't even had chance to look at the menu so asked her to come back in a few minutes when... More 

Helpful?
Thank Kate S
Cheerbrook, General Manager at Cheerbrook Farm Shop and Cafe., responded to this review

Many thanks for your kind review and your feedback with your recent service. I will speak to the staff and remind them of our procedures when serving customers. We’re so glad you like our Cherry & Almond scones which are all homemade in our bakery and baked freshly daily, we think they’re the best too! We look forward to seeing... More 

Liverpool, United Kingdom
Level Contributor
124 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 77 helpful votes
Reviewed 3 weeks ago via mobile

I have always loved this place and we drove an hour for brunch. Very disappointing service waiting almost an hour for breakfasts - not even full, but order 'lost' in the system??? Would still be there if we had not asked what was happening. Others also being missed out. Food was nice when it arrived but we had plans for... More 

Helpful?
Thank AandP433
Cheerbrook, General Manager at Cheerbrook Farm Shop and Cafe., responded to this review

Thank you for your review. Sorry to hear you had a disappointing experience recently. We did have an issue with our iPad ordering system on the Sunday which had not printed orders to the kitchen printer, this has now been resolved and was an unfortunate event as a one off on the day. Please accept my apologies again and we... More 

Manchester, United Kingdom
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 5 weeks ago

On a cycle ride and decided to call in for a coffee. Was shown to a table and the waitress came after a couple of mins to take order. Ordered 2 coffees and the suggested we have 2 scones with cream and jam, Waitress looked at side table and said " sorry no scones left they soon go". So we... More 

Helpful?
Thank Mel K
Cheerbrook, General Manager at Cheerbrook Farm Shop and Cafe., responded to this review

Thank you for your feedback. As discussed via e-mail, this never should have occurred and for that I can only apologise. This is not our usual standards and I look forward to welcoming you back soon to experience Cheerbrook as it should be. More 

Newcastle upon Tyne, United Kingdom
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
Reviewed 15 April 2017 via mobile

We called for a early morning breakfast. The young lady who served us wasn't very pleased we had called so soon after opening I think she was tired. I went to order but was told not asked to go sit down and she will be over to take the order. She had a accent and because I couldn't hear her... More 

Helpful?
1 Thank p x
Cheerbrook, General Manager at Cheerbrook Farm Shop and Cafe., responded to this review

Thank you for your review. I am so sorry you did not enjoy your recent experience. I have spoken to he member of staff involved and reiterated our customer service guidelines. I do believe there may have been a communication problem and there was no insult intended. Sorry to hear you won't be visiting us again, if you change your... More 

Stockport, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 14 April 2017

Really good food, friendly staff. Shop is worth going to if you were passing.lovely selection of meat products, bread, and yummy cakes.

Helpful?
Thank Barbara A
Cheerbrook, General Manager at Cheerbrook Farm Shop and Cafe., responded to this review

We're so glad you enjoyed your visit to Cheerbrook, thank you for your 5* review! We look forward to seeing you back soon! More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Cafe, British, Gluten Free Options, Vegetarian Friendly, Vegan Options
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Free Wifi
Good for
Local cuisine, Child-friendly, Kids, View
Open Hours
Sunday
10:00 - 16:00
Tuesday
09:30 - 17:30
Wednesday
09:00 - 17:30
Thursday
09:00 - 17:30
Friday
09:00 - 19:00
Saturday
09:00 - 18:00
Location and Contact Information
  • Address: Cheerbrook Farm Newcastle Road, Nantwich CW5 7EL, England (Formerly Cheerbrooks Farm Shop and Cafe.)
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cheshire  >  Nantwich
  • Phone Number: +44 1270 666431

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Cheerbrook Farm Shop and Cafe. and other visitors
3 questions
Ask a question
Cheshire, United Kingdom
Newport, United Kingdom
over a year ago

See all questions (3)

Questions? Get answers from Cheerbrook Farm Shop and Cafe. staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?