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The Mug Tree Tea Room

Old Stone Link Ship Street | Shop 2, East Grinstead RH19 4EF, England
+44 1342 457100
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  • Excellent83%
  • Very good7%
  • Average7%
  • Poor1%
  • Terrible2%
Travellers talk about
“cake” (14 reviews)
“sandwiches” (19 reviews)
“side salad” (2 reviews)
Closed Now
Cafe, British, American, Gluten Free Options, Vegetarian Friendly, Vegan Options
Old Stone Link Ship Street | Shop 2, East Grinstead RH19 4EF, England
All Details
Write a ReviewReviews (101)
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1 - 10 of 101 reviews

Reviewed yesterday via mobile

If you like cream teas, unicorns, and really lovely staff go and visit these guys. They do everything from Unicorn milkshakes for the kids to vegan cream teas for mum. Delicious cakes on offer and very accommodating staff. There’s toys and books for little ones...More

1  Thank Siobhan T
Reviewed 6 days ago via mobile

Haven't been for a while as been travellin but still a gem. Great menu if you have young children, toys to keep them amused too. If only my children were still little. On a hot afternoon it was a pleasure to have a vanilla milkshake....More

1  Thank karen b
Reviewed 2 weeks ago via mobile

I regularly visit the Mug Tree with my 2 children or to meet with friends for a relaxing tea and scones. The food is always spot on, and the staff are happy to adapt things if you need. The unicorn menu is Great, both my...More

Thank mrsflight
themugtree, Owner at The Mug Tree Tea Room, responded to this reviewResponded 1 week ago

Thank you so much for taking the time to leave us several wonderful reviews, it really makes our day to read such lovely words about our little independent tea room and helps us to know we're getting everything just right! We're glad you enjoyed your...More

Reviewed 2 weeks ago via mobile

The Mug tree, thought nice friendly staff ! They use to make the most amazing sandwiches with very thick granary bread, several friends have said the same thing. We liked the mug tree because you had a good range & lovely teas/coffees & cakes. We...More

Thank fuller28
themugtree, Owner at The Mug Tree Tea Room, responded to this reviewResponded 2 weeks ago

Dear Marie Thank you for the feedback on our Facebook page, directly to our email and on trip advisor. I would like to address the points in your review as some of them are incorrect and gives an unfair impression of our business. Firstly, we...More

Reviewed 7 May 2018

I tried it for the first time, just for a coffee. There were only two teenagers front of house, behind the counter. Cooking staff were in the rear. Although not busy and seated just two metres away, it took the teenagers more than five minutes...More

3  Thank ypressalientfundi
themugtree, Owner at The Mug Tree Tea Room, responded to this reviewResponded 2 weeks ago

Many thanks for taking the time to leave this review, we're sorry to hear you preferred another local business to us on this occasion. Our weekend staff are brilliant, they are young girls but they are a credit to us and have completed their training...More

Reviewed 17 February 2018 via mobile

We just had my daughters 6th birthday party here. This was such a perfect venue, everything about the party was done with such ease. The food was fantastic, the build a bear teddy’s were brilliant and we had so much choice. The staff are amazing,...More

1  Thank Kizzy Lei S
themugtree, Owner at The Mug Tree Tea Room, responded to this reviewResponded 2 weeks ago

Thanks so much for the feedback Kizzy, we're glad you all had such a fab time! Hope to see you all again soon! :)

Reviewed 10 February 2018 via mobile

Fantastic Tea Room in the heart of East Grinstead High Street. Highly recommend a visit. We had afternoon tea for 8 people, 1 coeliac/vegetarian, 1 vegetarian, 1 vegan and 5 normal diets. All catered for and everyone enjoyed themselves. Food & coffee superb, will be...More

1  Thank Moonis18
themugtree, Owner at The Mug Tree Tea Room, responded to this reviewResponded 2 weeks ago

Thank you so much for the lovely review, Eunice! We were happy to assist with all your needs and we're glad you had a fab time! :)

Reviewed 9 January 2018 via mobile

Great coffee and breakfast, friendly staff, definitely recommend for anyone in the area. Very pleasant.

1  Thank James M
themugtree, Owner at The Mug Tree Tea Room, responded to this reviewResponded 2 weeks ago

Thank you for the lovely feedback, James! :)

Reviewed 1 December 2017 via mobile

Came here for a quiet coffee with s friend last week and again this week. Disappointed that there are no Specials now but the toasted sandwiches are great and the staff friendly. Also, the cakes were a let down - shop bought loaf cake last...More

2  Thank Sacharine
Reviewed 19 October 2017 via mobile

I went to the Mug Tree with a friend for a good chat and we both enjoyed the quirky interior of the cafe and lovely coffee, cakes and scones all reasonably priced. The staff were welcoming and attentive although we probably stayed far too long...More

Thank Annie B
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Ask a question
Questions & Answers
Irene B
26 March 2015|
Response from Kathryn H | Property representative |
Hi Irene Our current menu can be found on our Facebook page (facebook/ themugtree) but we are actually updating our menu at the moment and hope to publish it alongside our new website in the next few weeks. Thanks, we hope... More
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Restaurant Details

Rating summary
  • Food
  • Value
Brunch, Drinks, Breakfast, Lunch
Restaurant features
Delivery, Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Accepts Mastercard, Accepts Visa, Free Wifi, Private Dining, Accepts Credit Cards
Good for
Child-friendly, Kids
Open Hours
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM
9:30 AM - 5:00 PM
Location and Contact Information
  • Address: Old Stone Link Ship Street | Shop 2, East Grinstead RH19 4EF, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  West Sussex  >  East Grinstead
  • Phone Number: +44 1342 457100
  • E-mail
The Mug Tree is East Grinstead's original tea room, established in 2013 to provide traditional and high quality dining. An independent, family run business nestled in the heart of the community, The Mug Tree serves only the finest Fairtrade loose leaf teas, barista coffees, exquisite hot chocolate, delicious thick ice cream milkshakes & real fruit smoothies. Famous for its traditional homemade cream teas, The Mug Tree also serves an array of sandwiches, afternoon snacks, homemade cakes and fancies, amazingly stacked ice cream sundaes and other tempting treats. Join us for a homemade scone with lashings of homemade strawberry jam and clotted cream, perfectly complemented by one of our award winning loose leaf teas. We are very family friendly, with a range of toys to entertain little ones and a tasty children's menu. We are also breast feeding accredited and allow friendly, well behaved dogs. The Mug Tree is also available for private hire for parties & occasions! GF & vegan available
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