We visited this Restaurant recently and were unable to eat there as we had not booked well in advance due to the fact that we were flying into Adelaide on a somewhat tight schedule. As we had heard that this restaurant was very good &...on arrival in Adelaide time permitted the excursion south. We visited the establishment and was promptly asked "Have you a booking?" We were then told that the only seats they had available were in an outside area (raining & very cold) then to be told how expensive the meals were. Possibly it was our casual attire, or possibly we upset the manager in some way, as we were brazen enough to visit WITHOUT A BOOKING, I am unsure, However, when a restaurant wants credit card details OVER THE INTERNET when you try to book, also asking for a booking guarantee of $190, one has to ask why? We have eaten at some of the finest and in some cases the most expensive restaurants in Australia & NEVER had to place a monetary guarantee in case we don't arrive. Also, "what happens to the $190 if you have to cancel the reservation???
Sometimes, when a restaurant that has plenty of clientele, the staff treat people differently than they should. " a business is built up one client at a time & it's pulled down the same way."More