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Ehringshausen Way | Unit 3, New Leisure Park, Haverhill CB9 0ER, England
01440 760875
09:00 - 23:00
Closed now
See all hours
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
More Info
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121 Reviews from our TripAdvisor Community

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Time of year
Showing 121: English reviews
Sawston, United Kingdom
Level Contributor
20 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago

It was my future neice in laws hen night, 20 family and friends table booked for 19:30 finally got our order taken at 20:30. Waited until 21:20 for starters that some had ordered. Main meal arrived at 21:45 stone cold fir a majority of us. Complained and food was taken back, another 15 minute wait and find came back hot... More 

Thank Cheryl B
Cambridge, United Kingdom
Level Contributor
25 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 9 January 2017 via mobile

Visited here on a Friday afternoon just before Christmas, large party for my nieces birthday. I haven't been for 4 years since I used to live in Haverhill, it used to be terrible then but still nothing has changed apart from most of the staff. Our drinks took forever to come, my partner asked for a glass 4 times for... More 

Thank FDeuchars
Level Contributor
17 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 2 January 2017 via mobile

I'm slightly embarrassed to say we have visited this restaurant three times this week over the Christmas/new year week. We have visited twice for breakfast, and find it good quality and very good value at just £5:99. Staff have always been friendly and service has been good even though there was a large party of 18 when we visited in... More 

Thank Vickyginger
Level Contributor
22 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
2 of 5 bubbles Reviewed 26 December 2016 via mobile

We had a large party pre-booked with pre-ordered food for most of the party. Food took forever to come out considering this fact. Inattentive staff despite the fact there was hardly anyone in there; waitress took one drink order from someone who flagged her down and then promptly walked off without taking any further drinks orders. Christmas dinner option for... More 

Thank Haylesl
Stratford-upon-Avon, United Kingdom
Level Contributor
64 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 24 December 2016 via mobile

Visited here this afternoon for my granddaughters birthday. To start with we had a really good server but then the servers changed and it all went downhill. Getting drinks took approx 20 mins! We could see them sitting on the bar. If it had been exceptionally busy we would have understood but it was less than a third full! One... More 

1 Thank Sue S
Level Contributor
11 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 23 December 2016 via mobile

First and foremost, the staff here are great. Helpful, efficient and friendly. With regards to the food, it veers from really nice to OK. Piping hot to cold. Hubby had to send his burger back for being cold, yet my chicken was like an inferno! I had ordered a Christmas meal and it was served to me without bits of... More 

Thank Tami J
Haverhill, England, United Kingdom
Level Contributor
15 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
2 of 5 bubbles Reviewed 22 December 2016 via mobile

We dined here as a family last Sunday afternoon and we were all very disappointed with the quality of our food for the price we paid. My partner tried to order steak twice before he was told that there wasn't any, only to complain when his gammon arrived that it was cold, dry and bland. My meatball starter was far... More 

Thank Kelly A
Sudbury, United Kingdom
Level Contributor
21 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
2 of 5 bubbles Reviewed 23 November 2016

We went for a family meal, all having different choices. The waitress was very attentive however the service was a little slow but we think due to the kitchen not her. I had the "NEW JERSEY CHICKEN" most of which was not hot enough (I used to be in catering so know the required temperatures). I should have known better... More 

1 Thank Ben C
Cambridge, United Kingdom
Level Contributor
22 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 4 November 2016

A bit of a let down for the F&B chain. The service is good but it is the food that lets it down. More often than not, the food is delivered to the table overcooked and yet is cold. Nonetheless, very good for breakfasts.

Thank ConnorG1997
Bury St Edmunds, United Kingdom
Level Contributor
16 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 September 2016

Great choice of breakfast menu with flexibility for individual tastes. Good coffee and pleasant surroundings, friendly staff.

Thank SandraS22P

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Cambridge, Cambridgeshire

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Italian, American, Gluten Free Options
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar
Good for
Groups, Child-friendly, Kids
Open Hours
09:00 - 22:30
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
09:00 - 23:00
Location and Contact Information
  • Address: Ehringshausen Way | Unit 3, New Leisure Park, Haverhill CB9 0ER, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  East Anglia  >  Suffolk  >  Haverhill
  • Phone Number: 01440 760875
This is a branch of the same chain which you have listed for Cambridge which opened several years back but the listing hasn't been added for this branch

Questions & Answers

Questions? Get answers from Frankie & Benny's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?