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Frankie & Benny's New York Italian Restaurant & Bar - Southend-On-Sea

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18/20 Southchurch Road, Southend-on-Sea SS1 2NE, England
+44 1702 460732
Website
Today
09:00 - 23:00
Closed now
See all hours
Hours:
Sun 09:00 - 22:30
Mon - Sat 09:00 - 23:00
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237 Reviews from our TripAdvisor Community

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Showing 237: English reviews
Southend-on-Sea, United Kingdom
Level Contributor
99 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 6 days ago NEW

not been here in a while, the food was average nothing special, the service was good, but for a restaurant that has a cocktail bar the fact they were unable to make a simple sex on the beach cocktail when asked was highly disappointing.

Helpful?
Thank KellyVJ
Southend-on-Sea, United Kingdom
Level Contributor
22 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 3 weeks ago via mobile

It's been a long time since eating here and I was disappointed. I had the chicken wrap which was supposed to have a dressing on it which I couldn't taste at all. The chicken was very dry. My grandson had spahetti Bolognese but had hardly any meat in it. No parmesan or black pepper offered. Some of the dishes were... More 

Helpful?
Thank vivienne b
Southend-on-Sea, United Kingdom
1 review
5 of 5 bubbles Reviewed 3 weeks ago

I took 29 children to make pizzas and they had a fantastic time. Staff very good and kept the children entertained and they were very accommodating with our children that could not eat certain foods. This is the 2nd time we have been the last visit was where the children were food critics which was a great morning as we... More 

Helpful?
Thank jc0mber
1 review
5 of 5 bubbles Reviewed 3 weeks ago via mobile

29 primary children have just left Frankie & Bennys Southend buzzing from their experience. They all learned the background and history of the restaurant and its founders before making their own pizzas. From start to finish the kids loved it. It was all helped by the amazing friendly generous staff on hand. Also as a couple my wife and I... More 

Helpful?
Thank Shane R
2 reviews
1 of 5 bubbles Reviewed 4 weeks ago via mobile

Not good, prices too high for what we ordered my friends and I went to have a birthday meal for myself, staff were friendly but food was virtually cold when served we ended up going somewhere else for drinks as again prices too high, not going back

Helpful?
Thank Tania W
Nuno S, Manager at Frankie & Benny's New York Italian Restaurant & Bar - Southend-On-Sea, responded to this review

Hi Tania, sorry about your experience, this is not our standards. When was your party? Which menu you order? Manager Team More 

Essex
Level Contributor
3 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 February 2017 via mobile

We had a lovely visit in Southend. The waiter Nuno and waitress Renata were very helpful for our group and the chocolate brownie is amazing

Helpful?
Thank debw13
Southend-on-sea
Level Contributor
3 reviews
3 restaurant reviews
1 of 5 bubbles Reviewed 15 February 2017 via mobile

I know it was valentines day but the need to rush ppl in and out serving over priced bland food is awful. First welcome was nice, set up for valentines day quite pretty althou cheesy with blow up heart balloons. Then straight away no chance to look at drink menu and we got what drink would u like and would... More 

Helpful?
Thank 874sharont
Southend-on-Sea, United Kingdom
Level Contributor
14 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 30 January 2017

This used to be a favorite of our kids but we have to resolve not to come again as the last few times our family have been we have been very disappointed. The food is really bland and not well cooked. The spaghetti bolognaise has hardly any meat in it and what is there is poor quality and for over... More 

Helpful?
Thank stan0170
Southend-on-Sea, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 29 January 2017 via mobile

Excellent service from our host, Murillo (sorry if I misspelled you're name). Beautiful food and in good timing. Friendly staff and brilliant atmosphere! Would definitely recommend this place every time!

Helpful?
Thank Amy13Beth
Leeds, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 January 2017

The grandchildren love this place so we had no choice but to visit. We're glad we did, the food was good and we could tap along to the music, although a little loud. Enjoyable family meal.

Helpful?
Thank monkeyjoel73

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Restaurant Details

Rating summary
  • Food
    3 of 5 bubbles
    Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
    Atmosphere
    3.5 of 5 bubbles
Average prices
US$9 - US$27
Cuisine
Italian, Pizza, American, Vegetarian Friendly, Gluten Free Options
Meals
Brunch, Drinks, Breakfast, Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa
Good for
Kids, Child-friendly, Groups, Special Occasion Dining
Open Hours
Sunday
09:00 - 22:30
Monday
09:00 - 23:00
Tuesday
09:00 - 23:00
Wednesday
09:00 - 23:00
Thursday
09:00 - 23:00
Friday
09:00 - 23:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: 18/20 Southchurch Road, Southend-on-Sea SS1 2NE, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Southend-on-Sea
  • Phone Number: +44 1702 460732
Description
American Italian Restaurant & Bar. Families Welcome. Book a table and celebrate your birthday with us!

Questions & Answers

Questions? Get answers from Frankie & Benny's New York Italian Restaurant & Bar - Southend-On-Sea staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?

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