We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
West Thurrock Retail Park, West Thurrock, Grays Thurrock, England
+44 1708 862608
11:30 - 22:30
Open now
All hours
Sun - Thu 11:30 - 22:30
Fri - Sat 11:30 - 23:30
More Info
Add Photo Write a Review

49 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 49: English reviews
Lowestoft, United Kingdom
Level Contributor
20 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Greeted my unhappy and unwelcoming staff member. Food excellent as always although order was wrong they offered to change but we accepted what we had. Restaurant had been open under an hour when visiting the toilets they were filthy and smell so bad. Toilet roll everywhere. Water everywhere. Vile toilets!

Thank Tick369
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 1 November 2016 via mobile

Ok, it's Nando's, so you know what to expect in terms of food. Our waitress tonight (long blonde hair, didn't get a name) was cherry picking the easy stuff (wiping the odd table, blowing up balloons, showing people to tables etc), but ignoring the stack of dirty main plates, whilst we were well into dessert. I've seen this before, and... More 

Thank Gerret L
Level Contributor
48 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed 15 September 2016 via mobile

If you see that this Nandos is busy, I will suggest to go somewhere else. They can't cope with the busy rushes. I visited on the weekend with my pregnant partner, and we were happy to wait for a table. We ordered straight away as we had waited for 25 minutes. We were sat along the front so could see... More 

Thank Paul H
West Thurrock, United Kingdom
Level Contributor
22 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 11 August 2016 via mobile

This place has always got friendly staff. Helpful also. My wife is allergic to lemon. The chef always cleans or uses new tongs when cooking her chicken to stop any cross contamination. Food is simply not messed with good food

Thank Dave A
Level Contributor
33 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 1 August 2016 via mobile

Came for lunch with a friend. Service was terribly slow. We ordered and the table after us ordered after. They got their food before us. I got my food before my friend and she has to wait an extra 5 minutes. Food was warn, not great. Had better nando's. Staff need to be more attentive. Let down.

Thank Sam_Milky
Kent, United Kingdom
Level Contributor
18 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 July 2016

First time at this particular Nando's. Staff welcoming and restaurant nice looking and clean. Food was amazing as usual. I noticed they did quite a lot of take away orders but I would rather eat in to enjoy the atmosphere and tasteful decoration. Highly recommended, plenty of parking as on a retail park with many other shops.

Thank Eileen B
Harlow, England, United Kingdom
Level Contributor
111 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 6 July 2016

we have eaten here a few times and a couple of times not had all thats on the menu. so on those times we have eaten elsewhere

Thank Barry S
London, United Kingdom
Level Contributor
117 reviews
60 restaurant reviews
common_n_restaurant_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 3 July 2016 via mobile

If you love chicken this is for you. Cooked to different level of chilly hotness. They also offer a variety of salad and recently they introduce steak too. The corn on the cob and the fino side dishes are a great addition to any plate. They do refill soft drinks.

Thank sono-ancora-io
Tunbridge Wells, England, United Kingdom
Level Contributor
13 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 1 May 2016 via mobile

Most people know what nando's does and I'm definitely of the camp that think what it does it does really well. The reason I especially chose to review this branch is because of how helpful and good the service was. As someone with food allergies, cheap and cheerful chain restaurants can sometimes disappoint when it comes to the level of... More 

Thank Charlotte O
Maidstone, United Kingdom
Level Contributor
288 reviews
142 restaurant reviews
common_n_restaurant_reviews_1bd8 117 helpful votes
2 of 5 bubbles Reviewed 18 April 2016 via mobile

We ate here on a Thursday lunchtime, we was told on arrival that certain items wasn't available as one of the grills wasn't working, we decided to still eat here as our baby needed feeding. We was seated straightaway, we ordered from what was available which was fine, we waited ages for our food and then noticed other people was... More 

1 Thank lou98uk

Travellers who viewed Nando's also viewed

West Thurrock, Grays Thurrock
West Thurrock, Grays Thurrock
West Thurrock, Grays Thurrock
West Thurrock, Grays Thurrock

Been to Nando's? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
    3.5 of 5 bubbles
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
European, Portuguese
Lunch, Dinner
Restaurant features
Seating, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Takeout, Waitstaff
Good for
Child-friendly, Groups
Open Hours
11:30 - 22:30
11:30 - 22:30
11:30 - 22:30
11:30 - 22:30
11:30 - 22:30
11:30 - 23:30
11:30 - 23:30
Location and Contact Information
  • Address: West Thurrock Retail Park, West Thurrock, Grays Thurrock, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Essex  >  Grays Thurrock  >  West Thurrock
  • Phone Number: +44 1708 862608

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Nando's and other visitors
1 question
Ask a question
over a year ago

See all questions (1)

Questions? Get answers from Nando's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?