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The Swan

2 Hutton Road | Ash Vale, Aldershot GU12 5HA, England
+44 1252 325212
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  • Excellent23%
  • Very good26%
  • Average14%
  • Poor17%
  • Terrible17%
1 week ago
“Service not as expected”
28 Mar 2017
“Uninspiring menu, If you are a veggie”
Open Now
All hours
Bar, British, Pub, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
2 Hutton Road | Ash Vale, Aldershot GU12 5HA, England
Write a Review
Reviews (634)
Traveller rating
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1 - 10 of 634 reviews

Reviewed 2 days ago via mobile

Needed to book for waiter service table,bar busy, seating outside too. Good food,but the sweet corn soggy. Like this place. Hot food didn't take long to arrive,not the cheapest price or the most expensive either.

Thank Sally C
Reviewed 4 days ago

Have been calling the swan at ash to book a table but their phone system is rubbish phone goes dead ,so tried to book on line only to be advised to contact the swan

Thank suzukiclub
Reviewed 6 days ago

We visited the swan as it had been highly recommended. The service we received was terrible. Food was mediocre. I would not not recommend

Review collected in partnership with Greene King
Thank joannedV7574CS
Reviewed 1 week ago

Having been disappointed at the Swan a couple of months ago, we went back again. The Manager 'Warren' was extremely helpful, although he was rushed off his feet with nearly every table waiting to be cleared (this was early evening). I had the sea bass...More

Thank diana w
Reviewed 1 week ago

Food was nice staff were unfriendly didn't feel comfortable there asked if we could set up a tap they said no have done this in the past but didn't see like they were very bothered only good thing was food was nice asked for a...More

Review collected in partnership with Greene King
Thank vaughams
Reviewed 1 week ago

Main course food choices and food quality were good; but beware some of the staff offer items that incur and extra cost and don't tell you this. Don't expect the warm chocolate fudge cake to be warm as it wasn't. Waiting staff need to be...More

Review collected in partnership with Greene King
Thank 277michaelah
Reviewed 2 weeks ago

Having converted my Tesco vouchers to Chef and Brewer ones, my wife and I took my sister-in-law to lunch (with some trepidation as the star rating was 3 out of 5). What a lovely surprise, therefore, to find friendly staff, excellent food (we each had...More

Thank davidbc2017
Reviewed 2 weeks ago

Friendly staff varied menu and pleasant environment did not have to wait very long for our order this pub is getting back to how it used to be years ago it is a pleasure to eat here again

Review collected in partnership with Greene King
Thank Lynda D
Reviewed 3 weeks ago

Food was OK , my steak was a bit tough but everyone else's food was good. The Service was really good, timely not intrusive. A huge improvement on last year when on two occasions I rated the restaurant 1* for the appalling service. The new...More

Review collected in partnership with Chef & Brewer
Thank TysonSamarkand
Reviewed 4 weeks ago via mobile

Was walking along the canal and felt a bit peckish so went into the swan for something quick to eat. Got the sausage and mash off the lunch menu and was really surprised how beautiful it looked (it's a chain so I was expecting less)...More

Thank Martin G
Nearby Restaurants
Ash Vale Tandoori
33 reviews
.53 km away
Spice Of India
58 reviews
1.05 km away
Vale Cafe
16 reviews
1.05 km away
Nearby Attractions
Basingstoke Canal
103 reviews
2.35 km away
Aldershot Military Museum
90 reviews
2.51 km away
Farnborough Air Sciences Trust Museum
190 reviews
2.99 km away
Quays Wake & Ski
30 reviews
3.63 km away
Questions & AnswersAsk a question
Why does no one ever answer the phone?!!!
1 April 2016|
Answer Show all 4 answers
Response from Richard P | Reviewed this property |
I would suggest that if they cant be bothered to answer the phone then you shouldn't bother going there. Online booking may be more convenient for them but if you have a question that you wish to ask them then you should be... More
David L
Is The Swan really as bad as recent reviews suggest? We have a booking for a few weeks' time but are minded to cancel it.
6 August 2015|
Response from Annie N | Reviewed this property |
do not go . choose somewhere else for a more pleasant experience. no one pays to be treated with disdain
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Validated Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Groups, Child-friendly
Open Hours
12:00 - 21:00
12:00 - 23:00
12:00 - 23:00
12:00 - 23:00
12:00 - 23:00
12:00 - 23:00
12:00 - 23:00
Location and Contact Information
  • Address: 2 Hutton Road | Ash Vale, Aldershot GU12 5HA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Aldershot
  • Phone Number: +44 1252 325212
  • E-mail
A Chef and Brewer Gastro Pub.