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The Cromwell Arms

$$ - $$$
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Mainstone, Romsey SO51 8HG, England
+44 1794 519515
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338 Reviews from our TripAdvisor Community

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Showing 338: English reviews
Stourbridge, United Kingdom
Level Contributor
30 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW

Eat here as well as staying in the rooms. Staff were very helpful and attentive, all the food we saw being sent to other customers looked very well prepared and certainly smelt good. In relation to my own meal, whilst it was only the burger, it was well cooked and presented, tasty and not your typical processed frozen example. The... More 

Helpful?
Thank Unclebuz
Southampton, United Kingdom
Level Contributor
99 reviews
66 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Yes this is quite a nice pub, clean and tidy and the staff are very helpful. I had a vegetarian meal which consisted of beetroot, squash and lentils, mozorello cheese and mixed leaves. It tasted nice but some of the leaves looked old and a bit yellow. My partner had a game pie with chips and veg which looked very... More 

Helpful?
Thank Jill N
Southampton, United Kingdom
Level Contributor
16 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed 1 week ago via mobile

Popped in for a meal with two friends and had one of the worst meals ever, under done liver, what can only be described as "scraps" for chips, mad when we complain all we got was that's all there was and the liver was cooked how the chef likes it. Well the chef wasn't eating it.. Price hike in the... More 

Helpful?
Thank harvchan
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi harvchan, Thank you for your recent review of your visit. I'm surprised to read your comments regarding the food & the comments from my team as it is far from our normal standard of service. I'm sorry that we seem to have missed the mark somewhere along the way and I will look into it further. If you wish... More 

1 review
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Always end up back at the Cromwell arms on a Sunday for the roast dinners! Having tried many pubs in the area I find the food here to be most fitting to my expectations as a chef.

Helpful?
Thank Miguel O
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi Miguel O, Thank you for taking the time to post your feedback here on Tripadvisor. We're looking forward to welcoming you back to the Cromwell Arms in the near future. Thanks again, Hannah Slattery. More 

Romsey, United Kingdom
1 review
5 of 5 bubbles Reviewed 3 weeks ago

We live in Romsey and often visit the Cromwell Arms for a pre dinner drink. We are always made to feel special and welcome.Recently a group of 8 of our family age range from 8 to 75 enjoyed a special birthday dinner here. It was first class, all orders delivered correctly,hot and nicely presented. Our family are not always easy... More 

Helpful?
Thank chavy1946
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi chavy1946, Thank you so much for your review of your recent dining experience, it's so nice to hear when people enjoy themselves so thanks again for taking the time to leave your feedback here on Tripadvisor. We're looking forward to seeing you soon! Hannah Slattery. More 

Romsey, United Kingdom
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Have been to the Cromwell Arms 3 times during the last fortnight. 1 Sunday lunch and 2 dinners. Without exception the food has been prepared to a high standard and beautifully presented. The staff are always friendly and attentive. This is one of the best places to dine in Romsey for good quality pub food at reasonable prices. The wine... More 

Helpful?
Thank Elaine B
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi Elaine B, Thank you for leaving your feedback from your recent visits to us, it was great to read your comments and we really appreciate the time taken to write the review here on Tripadvisor. The Cromwell Arms is in for an exciting time in the new year with a phenomenal refurbishment planned for February, the plans look stunning... More 

Southampton, United Kingdom
Level Contributor
127 reviews
80 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 29 October 2016 via mobile

Had a really enjoyable evening here with friends. Great wine list. Delicious fresh food. Service could have been quicker but they were surprisingly busy for a Thursday evening.

Helpful?
Thank Charlotte S
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi Charlotte S, Thank you for your feedback from your dining experience that Thursday evening - it was exceptionally busy but we're so pleased that you were still able to enjoy everything we had to offer. We're looking forward to welcoming you back again soon. Hannah Slattery. More 

Lymington, United Kingdom
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 21 October 2016

My cousin & I choose the Cromwell Arms to meet periodically for a good catch up. We always enjoy the food and love that we are left to chat & no one asks us to move. The service is just right, attentive but unobtrusive. Can't wait to go back.

Helpful?
Thank LRHLozza
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi LRHLozza, Thank you for your fantastic review of the Cromwell Arms. I'm really proud of the team we have, I'm so glad you feel comfortable and always enjoy your experience with us. Looking forward to seeing you again. Hannah Slattery. More 

Southampton, United Kingdom
Level Contributor
18 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 20 October 2016

Stopped for a quick bar snack with friends but was underwhelmed with the food. Bar snack choice was very limited, only three choices of filling for sandwiches, pastrami, egg mayo or club. Bread was stale and the table was covered in beer rings. The joints between the wood on the table was full of stale food and beer was expensive.... More 

Helpful?
Thank mmg671
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi mmg671, I'm sorry you did not enjoy your experience with us when you visited this week. We obviously didn't meet your expectations and definitely did not live up to the high standards we set ourselves here at the Cromwell Arms. If you would like to speak to me further about your experience please do not hesitate to contact me... More 

Gosport, United Kingdom
Level Contributor
46 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 19 October 2016

Visited this lovely pub during a quiet monday night. the pub itself looks great with a separate area for functions and a hotel attached to it. we was welcomed very quickly by a polite young lady who got us a drink and showed us to our booked table. was gonna order off the specials but seemed to have sold out... More 

Helpful?
Thank bigtastie87
Cromwell m, General Manager at The Cromwell Arms, responded to this review

Hi bigtastie87, Thank you for taking the time to leave feedback from your recent visit. Your constructive criticism is really helpful and allows us to continue to develop our offering. We're looking forward to welcoming you back to the Cromwell Arms again soon. Hannah Slattery. More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    Atmosphere
    4 of 5 bubbles
Cuisine
Bar, British, Pub, Gluten Free Options
Meals
Lunch, Dinner, Breakfast, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Local cuisine, Child-friendly, Business meetings, Romantic, Groups
Location and Contact Information
  • Address: Mainstone, Romsey SO51 8HG, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Hampshire  >  Romsey
  • Phone Number: +44 1794 519515

Questions & Answers

Questions? Get answers from The Cromwell Arms staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?