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$$ - $$$
American, Southwestern, Barbecue
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5200 Milan Rd, Sandusky, OH 44870-7134
+1 419-621-8586
11:00 - 22:00
Closed now
See all hours
Sun - Thu 11:00 - 22:00
Fri - Sat 11:00 - 23:00
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83 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 82: English reviews
Cleveland, Ohio
Level Contributor
37 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 11 helpful votes
Reviewed 6 April 2017 via mobile

I've been to this location several times and have never been disappointed until tonight. The service was a little slow, but the biggest issue was that things were a little over cooked. A grilled cheese sandwich was overdone on one side but perfect on the other. My quesadilla on the quesadilla salad was way over cooked so the cheese was... More 

Thank Jane T
Level Contributor
4 reviews
4 restaurant reviews
Reviewed 20 December 2016

My co workers and I meet quite often for lunch and the service is always great. The hostess waitress even the Chef/Cooks are great. We have always had great service even if something is not right they make it right with a smile. Love it

Thank Mattie L
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this review

Hi Mattie, thank you so much for taking the time to send us this feedback. We love hearing about the great service you recently received at our Sandusky Chili's. We will share this feedback with the manager and look forward to your next visit. More 

1 review
Reviewed 11 October 2016 via mobile

This was my second time at Chili's and the food was great once again, my waitress was so nice. She knew i was going to cedar point so she told me what attractions were worth checking out!

Thank brittani B
Guest Engagemen... T, Guest Relations Manager at Chili's, responded to this review

Thank you for sharing. We appreciate you taking the time to provide positive feedback. We hope to see you again soon! More 

Vermilion, Ohio
Level Contributor
189 reviews
123 restaurant reviews
common_n_restaurant_reviews_1bd8 71 helpful votes
Reviewed 3 October 2016

We asked specifically for well done Crispy Fried Pickles and Well Done Crispy Fries. We got soggy limp Pickles and soft white fries. Awful ! Tried the Smokehouse burger, well done, on a very toasted bun but received a greasy burger on soft bun. I know the fryer works because the Onion rings for the burger was crispy and brown.... More 

Thank MichelleMM2014
New York City, New York
Level Contributor
37 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 3 September 2016

It really is just another Chili's. Our waitress was adequate but service was on the slow side. Drinks were not refilled quickly, but the food came out swiftly. The waitress forgot to bring us hot sauce after I asked for it. I decided to not ask again and it was never brought to the table. The place was only about... More 

Thank hyeondshin
Grover Beach, California
Level Contributor
156 reviews
109 restaurant reviews
common_n_restaurant_reviews_1bd8 43 helpful votes
Reviewed 1 September 2016

Poor service-you could tell the waitress was ready to check out as she rarely came by and was pretty much mentally absent. Food was typical of a chain-everyone else in our group of 4 said it was so-so, my burger was the worst I have ever had, more or less. Dry as a piece of cardboard...it had either sat on... More 

Thank raidercat1
Lakeside, Ohio
Level Contributor
54 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 23 August 2016

I have many food sensitivities. I was able to request changes to a chicken dish to accommodate my needs. Staff was helpful

Thank Carol R
Mansfield, Ohio
Level Contributor
36 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
Reviewed 21 August 2016 via mobile

We were promptly seated. A party of 10. Food was served hot and plentiful. Fair prices. Would return again. Waitress was friendly and returned just often enough to refill drinks and to check to see if anyone needed anything

Thank cruisinonnie
Mishawaka, Indiana, United States
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
Reviewed 11 August 2016

Took all 8 of us out while we were on vacation at Great Wolf Lodge. This location had a great menu with a bit more southwestern flare. Service was good, food was great, the staff even sang Happy Birthday to my 1 yr old granddaughter.

Thank Jennifer V
Level Contributor
43 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
Reviewed 20 July 2016 via mobile

Stopped here for lunch and it was very tasty. Service was excellent. Lunch specials don't kill pocket book. Was here a long time ago for dinner and lunch was much better.

Thank Kevin P

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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
American, Southwestern, Barbecue
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Reservations
Good for
Kids, Groups, Bar Scene, Child-friendly
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 5200 Milan Rd, Sandusky, OH 44870-7134
  • Location: United States  >  Ohio (OH)  >  Sandusky
  • Phone Number: +1 419-621-8586

Questions & Answers

Questions? Get answers from Chili's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?