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All the employees are available and helpful. They called one time when they had failed to provide the extra cash I had requested. They used their store camera to identify me and contact me. Would any of the other chains do that? Often use their...deli provided foods or they will cook food-to-order any of their meat products. They even have a nice health food/supplement section and a variety of organic frozen foods and in-store pizzeria.More
As a grocery store, this store is very pricey. It has normal food and it has foods that are difficult to find other places. What they do differently is that they focus on quality foods. So, yes, their Prima peaches cost more, but, they actually...taste like peaches.
What I think that Dorothy Lane Market does better than all other stores, in the area, is that it is a dining destination. You will not mistake this for a 5 star restaurant. But, if what you are looking for is a large selection of foods, where everyone can eat, and where you can sit without burdening a server (say, because you are catching up with your First Grade teacher after 20+ years) this is my favorite destination. I also enjoy reading a book while eating my lunch.
We made DLM our destination for celebrations like Mother's Day, where everyone can get EXACTLY what they want, without having to make reservations. Different styles of diet, from vegan to bison steak, can get their food, eat, and be happy.
When things have gone wrong, in the past, DLM has made it right. Contacting their customer service has been easy and the very few problems I have had were corrected.
If you go, make sure you try the pizza. And the sandwiches. And the salad. And the deli. And the bakery.More
Dorothy Lane Market is my go to for desserts and sauces. They are a full grocery store offering some unique and organic foods. Their bakery is not to be ignored. Killer brownies. Just the name says it all. But everything they make is wonderful. And...the staff is always ready to help you make decisions or give suggestions. They have a wide selection of different sauces and condiments for that something extra you need. I buy hot sauces there that truly live up to their name! Just take a walk through and I’m sure you won’t come out empty handed.More
Although DLM offers a lot of variety, the quality of the produce and meat is subpar and everything is overpriced. I'm often shocked at how dirty it is, as well. Tables upstairs rarely get wiped down, and there is a rime of grease on nearly...everything.More