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Chipotle Mexican Grill

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36200 Euclid Ave, Willoughby, OH 44094-4400
+1 440-942-5897
11:00 - 22:00
Closed now
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Sun - Sat 11:00 - 22:00
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23 Reviews from our TripAdvisor Community

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Showing 20: English reviews
Level Contributor
17 reviews
15 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 17 February 2017 via mobile

Went to the willoughby ohio Chipotle on Thursday February 16 at 415 pm.There were 12 customers ahead of me and 4 employees that were visable.I waited 20 min and only 2 customers were taken care of. And that includes a customer that came back with the wrong order. The staff was walking around in slow motion. Customers were tire of... More 

Thank Lou V
Willoughby, Ohio
Level Contributor
28 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 7 September 2016 via mobile

Don't worry about ordering ahead of time. You'll still wait so unbelievably long. Also, the freshness and quality of the food is to be questioned.

Thank royabott
Level Contributor
4 reviews
3 restaurant reviews
Reviewed 18 August 2016 via mobile

I prefer Qdoba and was reminded of why last night. This Chipotle location is terrible. Wasn't a very long line yet it took me about 30 minutes to finally get my food and pay for it. No guacamole and I get home and my rice was crunchy.

Thank chiefcold187
Eastlake, Ohio Usa
Level Contributor
32 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
Reviewed 17 July 2016

Love the food and you can make it as healthy as you wish. Do not like the weird music and the decor is starting to look bad. Could be cleaner. I love the food, but don't enjoy eating there. They run out of items occasionally, too. Wish they would remodel and wipe tables more.

Thank lipgloss55
Level Contributor
388 reviews
204 restaurant reviews
common_n_restaurant_reviews_1bd8 146 helpful votes
Reviewed 10 February 2016

This Chipotle is in a convenient location. The staff was friendly. The service was quick. The inside of the restaurant was clean.

Thank lmcclain
Euclid, Ohio
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 22 October 2015

I have went there quite often and they are out of chips, cheese, chicken or steak- In the middle of the day. I agree with the person that wrote about the graffiti and always dirty in the dining room. There is always a ton of employees but you are guaranteed to wait in line at least 20-30 on average. I... More 

Thank Kris W
Level Contributor
23 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
Reviewed 7 October 2015 via mobile

Worst chipotle experience. 40 minute wait middle of the afternoon on a Sunday. Staff eating behind the counter. No one seemed to know what was happening with orders. Food was terrible as well. Overlooked rice and steak.

Thank clevelandgal35
Level Contributor
37 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
Reviewed 24 September 2015

I'm not sure what's going on with this Chipotle location but the food seems to be getting worse! Today it was overcooked rice and the music was so loud I had to yell to place my order!

Thank Carla S
New York, New York, United States
Level Contributor
132 reviews
96 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 31 May 2015

This place was dirty and run down. Broken tables and chairs, graffiti on woodwork, it was dirty, employee with no hats and touching their long hair. Portions were small and the chicken was dry.

Thank Tom O
Level Contributor
241 reviews
141 restaurant reviews
common_n_restaurant_reviews_1bd8 130 helpful votes
Reviewed 14 July 2013

If your hungry and want alot of food so there. They stuff, and I mean stuff, those suckers full of goodness.

Thank gingerriss

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Restaurant Details

Rating summary
  • Food
  • Value
Fast food, Mexican
Lunch, Dinner
Restaurant features
Takeout, Seating, Wheelchair Accessible
Open Hours
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
Location and Contact Information
  • Address: 36200 Euclid Ave, Willoughby, OH 44094-4400
  • Location: United States  >  Ohio (OH)  >  Lake County  >  Willoughby
  • Phone Number: +1 440-942-5897

Questions & Answers

Questions? Get answers from Chipotle Mexican Grill staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?