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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Mexican, Southwestern
Special Diets
Gluten Free Options
Meals
Lunch, Dinner
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meals, features
Reviews (64)
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27
10
4
4
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Reviewed 24 February 2020 via mobile

Employees screwed up an order, cashier’s English was terrible and difficult to understand. Employees on the line were barely audible when placing our order. That said, other than the order they botched, the other orders (party of 5) were accurate and tastes great. The order...they botched was both wrong and cold.More

Date of visit: February 2020
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Reviewed 20 February 2020

An indication that this place is good is the lack of available parking spaces. Every space was taken, so we parked across the street in the parking deck. As we approached, we could see the long line, joined the line, but got smart and ordered...online. Good choice, because we received our order way before the people who were ahead of us. The girl who was handling online orders was quick, pleasant, and customer friendly. Brought our food to the hotel, and enjoyed the peace and serenity of our room. The food was excellent! Everything was fresh.More

Date of visit: February 2020
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Reviewed 7 October 2019

Nothing new here, it's a Chipotle. All your favorite choices and the standard procedures. Line up, order, pay, eat. I had the carne asada bowl. It was very good. I am a fan of this chain wherever I go. You can't go wrong. Would come...again.More

Date of visit: September 2019
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Reviewed 17 September 2019

Big note on the door, out of guacamole and we were greeted immediately and it was covered. Seemed very kind, very caring. The food was excellent, and we were even asked again if everything ok. Small town feel. Nice!

Date of visit: September 2019
Helpful?1  
Reviewed 17 September 2019

Went in at 415 on a Sunday afternoon. Line was maybe 5 people in front of us. The line moved as well it does at all Chipotles. Floor and tables were an absolute MESS! At a slack time like this, someone should have been sweeping,...wiping and generally cleaning the front of the house. It was far and away the worst mess I have ever seen in a Chipotle, and we have been in them at lunch rush the day after Thanksgiving! We ate outside (the weather was great) and enjoyed our food. Our only complaint about the food is that in every Chipotle we have visited there is only ONE salt shaker and ONE pepper shaker! You have to ask for them, then the staff has to find them, and in this case they have to fill them! This must be a company-wide thing! Everything else about the food was fine, but the cleanliness of the place just spoke loudly about care for the customer. We eat at Chipotle whenever we can find one, and this one had the food right but the out-front cleanliness wrong.More

Date of visit: September 2019
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Reviewed 13 August 2019

Hershey's Chipotle always has high standards & the food is the same when going after numerous times. Still my favorite is corn salsa, guac & chips!

Date of visit: June 2019
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Reviewed 25 June 2019 via mobile

It’s basically Subway for Mexican food. We went in right before closing and ordered our food. The food was made quickly and taste good. Many restaurants in this area close early, at the same time of the park. Plan ahead!

Date of visit: June 2019
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Reviewed 12 May 2019 via mobile

Expect more than 30 mins wait and staff seems slow and parking is small. Worst experience and not clean.

Date of visit: May 2019
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Reviewed 2 January 2019

Unreal wait times. All male staff. Not trained properly. One guy at the building station was reading a paper on how to put a taco together. He was filling take out orders. Another man was trying to cook chicken on the grill. Another guy in...the back was walking around. The register man was filling orders and checking out. UNDER staffed. Untrained staff. This was a horrible wait for below average food. We were going there for a fast Ha ha ha dinner before Teresa Caputo at Hershey theatre. Do not eat here.More

Date of visit: December 2018
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Reviewed 15 September 2018

Hard to complain about the food when they make it exactly as you tell them to make it. Found the cost to be a bit high but very easy to order and eat.

Date of visit: September 2018
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Questions & Answers
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Donna R
17 July 2015|
AnswerShow all 2 answers
Response from Corey_C19 | Reviewed this property |
210 West Chocolate ave-- it will take you about ten minutes to drive there from Hersheypark exit or one minute from chocolate world exit. HP exit takes you around the perimeter of town.
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