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Giraffe - Heathrow

Unit 10 Gate Level Terminal Five 5 | Heathrow Airport, Hounslow TW6 2GA, England
+44 20 8806 5980
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  • Excellent19%
  • Very good42%
  • Average22%
  • Poor10%
  • Terrible7%
Travellers talk about
“salad” (35 reviews)
“porridge” (14 reviews)
“fast service” (28 reviews)
Open Now
00:00 - 23:59All hours
British, Vegetarian Friendly, Vegan Options, Gluten Free Options
$$ - $$$
Unit 10 Gate Level Terminal Five 5 | Heathrow Airport, Hounslow TW6 2GA, England
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Reviews (1,016)
Traveller rating
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Time of year

1 - 10 of 924 reviews

Reviewed yesterday

The service was ok, kept being called honey and darling which was a bit odd. Tea came- without milk and my cup was dirty, had greenery stuck to the outside. Inside wasn't too clean either, i sent it to be changed and then received a...More

Thank EileenLH
Reviewed 2 days ago

Was travelling with 2 kids so this place stood out for them as it was very funky looking. Kids enjoyed there meal my sweet potato fries were a bit oily wouldn't have them again and hubbys burger was good. Overall was a good meal between...More

Thank 21sharkbait
Reviewed 4 days ago

After a very good lunch, I stupidly left my Kindle on the table, and didn't realise this until I was on the plane. I phoned the restaurant, and they offered to meet me outside Arrivals on my return to Heathrow. They did this, and I...More

Thank Berwickyork
Reviewed 4 days ago

I decided to have lunch at this T5 restaurant during a layover between flights. It's a fast food airport restaurant so my expectations were quite low, but it was even worse than I expected. I ordered gyoza to start, followed by a smoky joe burger....More

Thank constanttraveller3
Reviewed 6 days ago

I was passing through T5 on Monday this week. I hadn't tried Giraffe before so thought I would have breakfast there. I looked at the menu before I took my table & it looked quite nice. I was shown to table & ordered a smoothie...More

Thank Tom L
Reviewed 1 week ago via mobile

Long layover in Heathrow and looking for a place to relax and grab a bite to eat. The food is reasonable for all kinds but to be honest it's a great place to sit and people watch as you wait for your plane. Just keep...More

Thank Paul S
Reviewed 1 week ago via mobile

Quick and easy breakfast smoothies and wide selection of breakfast or lunch/dinner meals. Can get a bit crowded at times causing a bit of a wait during peak times but counter service is a quick option if in a hurry!

Thank Guido R
Reviewed 1 week ago via mobile

We stopped here for a coffee and a sandwich after arriving at terminal 5. The place was clean and uncrowded, the coffee and sandwiches were good.

Thank Peach P
Reviewed 1 week ago via mobile

Had breakfast here. Service was attentive and very friendly just what was required for a breakfast at 0530. Had omlette which was delicious and coffee all served promptly with a smile. How refreshing

Thank matthew1400
Reviewed 2 weeks ago

Called in here again in early June. Mainly due to busy airport and inability to get into one of the lounges. Food still nothing special and as you would expect it is fairly pricey but has a captive audience. Service was satisfactory on this visit.

Thank Andrew J
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Questions & AnswersAsk a question
This restaurant serves my favorite Rekorderlig cider that we cannot find in the states. A friend is flying through Heathrow this fall and we are wondering if he could bring us a few bottles. Could they package it as Duty Free or can he bring it in his carry-on? Drooling in advance...
29 July 2015|
Answer Show all 5 answers
Response from Bradley C | Reviewed this property |
Any liquids over 100ml must be in hold luggage, not hand luggage before going through security. Thereafter any liquids purchased after security must go as hand luggage. I do not know if the restaurant will sell unopened... More
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$37 - US$37
Brunch, Breakfast, Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Child-friendly, Kids
Open Hours
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
00:00 - 23:59
Location and Contact Information
  • Address: Unit 10 Gate Level Terminal Five 5 | Heathrow Airport, Hounslow TW6 2GA, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Greater London  >  Hounslow
  • Phone Number: +44 20 8806 5980
  • E-mail
  • This restaurant is at Heathrow Airport (after security)
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