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2 Trevanion Hill, St Austell PL25 5ST, England
+44 1726 69444
Today
17:00 - 22:30
Closed now
See all hours
Hours:
Sun 16:30 - 21:30
Mon - Fri 17:00 - 22:30
Sat 16:30 - 22:30
More Info
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16 Reviews from our TripAdvisor Community

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Showing 16: English reviews
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 1 January 2017 via mobile

Ordered on line at 17:20 31st .. on the jade palace app...to collect at 19:45.....to collect as local.. Got there to collect at 19:50 and assistant said they didn't have order and had i order at there shop the assistant then went under the till and pulled of 20/30 receipts for orders....and it was there....Assistant apologised for the mix up.....waited... More 

Helpful?
Thank Nhutchinson247
Wakefield, United Kingdom
Level Contributor
58 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 2 April 2016 via mobile

Ordered take away from here and I end up with wrong order and a peace of wire wool in my food. I did not enjoy it at all and threw most of it away. And the delivery was quite expensive.

Helpful?
Thank darkfantasy223
Level Contributor
5 reviews
3 restaurant reviews
Reviewed 25 September 2015 via mobile

If I could leave the rating bar empty I would. Really dreadful "Chinese" tasted very English lol I know how that sounds but the rice was bland and tasteless......the chicken was far too salty and same with the won ton.....actually the won ton was cooked well it was edible and tasted good despite the salt. However over all the food... More 

Helpful?
Thank Bethany P
St Austell, United Kingdom
1 review
Reviewed 1 August 2015

The delivery service was very fast , which definitely goes to show how much effort they actually put into their food to make it taste nice. Everything was very oily/greasy and didn't have much flavour. The sauces were very watery and the beef curry I ordered had a very strange taste and smell which led me to believe it was... More 

Helpful?
Thank Jade M
Cornwall, United Kingdom
Level Contributor
53 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 29 July 2015 via mobile

I have had takeaway from Jade Palace now several times in order to give it a fair review. The food is average; there is no drive or ambition for it to be good or high quality. It tastes fine, it's reflective of standard Chinese food, but nothing to drive customers back through the doors again fast. The service at the... More 

Helpful?
Thank TomReviews
St Austell, United Kingdom
Level Contributor
7 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 5 May 2015

Good to have a local Chinese Take Away. good range of dishes. have used them since they opened. Tasty food but have noted recently that the 'Veg' content of certain dishes is increasing and the 'meat' content is reducing. Please get back to how you used to be.

Helpful?
Thank N P
1 review
Reviewed 13 March 2015 via mobile

So this is the second time I've gone here. The first time I orderd online went at the time stated and then I got told it hadn't been seen or cooked so I had to wait further 30minutes and then the duck was under potioned and dry. The second time I went it wasn't any better I orderd bbq ribs,... More 

Helpful?
Thank mwoods88
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 9 March 2015 via mobile

Have never been disappointed with the food but after a week ago we are never coming here again. Ordered chicken chow mein, as soon as we opened the lid it stunk of cigarette smoke! Absoutely discusting! There was no way we could eat it! But we thought we would give them a call to explain and get our money back... More 

Helpful?
Thank Beth W
1 review
Reviewed 7 March 2015

We always order from this Chinese becouse it's usually consistent and tasty but over the last few months the food has got worse and worse. Last night we ordered our usual selection of food and it was awful. The sweet and sour Kong Kong style was disgusting and unedable even after a few wines! the chicken was hard and chewy!!... More 

Helpful?
Thank Michelle G
2 reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
Reviewed 25 February 2015

Ordered some food to be delivered said be within an hour took hour 30mins got the food tasteless and cold worse food I've ever taste

Helpful?
Thank mrnormalb

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Restaurant Details

Rating summary
  • Food
    1.5 of 5 bubbles
    Service
    2 of 5 bubbles
  • Value
    1.5 of 5 bubbles
    Atmosphere
    1 of 5 bubbles
Cuisine
Chinese, Asian
Meals
Dinner
Restaurant features
Delivery, Takeout
Open Hours
Sunday
16:30 - 21:30
Monday
17:00 - 22:30
Tuesday
17:00 - 22:30
Wednesday
17:00 - 22:30
Thursday
17:00 - 22:30
Friday
17:00 - 22:30
Saturday
16:30 - 22:30
Location and Contact Information
  • Address: 2 Trevanion Hill, St Austell PL25 5ST, England
  • Location: Europe  >  United Kingdom (UK)  >  England  >  Cornwall  >  St Austell
  • Phone Number: +44 1726 69444

Questions & Answers

Questions? Get answers from Jade Palace staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?