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General Sutter Inn

14 E Main St, Lititz, PA 17543-1900
+1 717-626-2115
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Overview
  • Excellent48%
  • Very good35%
  • Average9%
  • Poor6%
  • Terrible2%
Travellers talk about
“scotch egg” (9 reviews)
“fish and chips” (11 reviews)
Closed Now
Hours
CUISINES
American, Bar, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
14 E Main St, Lititz, PA 17543-1900
All Details
Write a ReviewReviews (260)
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1 - 10 of 260 reviews

Reviewed 2 days ago via mobile

My aunt and I spent a lovely day wandering in and out of shops in Lititz. We dropped into the General Sutter after 1:30 pm. The dining room is light and airy and there were still several tables occupied but we were seated at a...More

Thank Rebecca K
Reviewed 1 week ago via mobile

We have visited the General Sutter Inn previously, but I didn’t do reviews of either the Pub or the dining room. The pub is the Bulls Head, which is adjoining the Inn. At lunch you can get the pub fare in the dining room at...More

Thank Robert B
Reviewed 1 week ago

This restaurant has a nice dining room. Unfortunately our experience with the food overall was poor. My husband enjoyed his scotch egg, but the rest of the meal was quite disappointing. We ordered the fish and chips which was okay, but contained too much batter....More

Thank lorax k
Reviewed 2 weeks ago

We live in lititz so the General Sutter is a fun and good place when you need more than a snack for dinner. the service has been excellent, and the food is good tooMore

Thank Ribbonlady
paul p, Manager at General Sutter Inn, responded to this reviewResponded 1 week ago

Dear Ribbonlady, Thank you for taking the time to share your thoughts with us here on TripAdvisor! We welcome feedback in all forms and appreciate how well we were able to provide you and your guests the dining experience you sought when you select us...More

Reviewed 2 weeks ago

We went for a wine maker's dinner. Food and wine were wonderful. Shortly after our function began, at 5:45 pm, I went to the men's room. There was no soap. I spoke to the attendant at the front desk and told her that. Our function...More

1  Thank Winelover2011
paul p, Manager at General Sutter Inn, responded to this reviewResponded 1 week ago

Dear Winelover2011, We appreciate the feedback you have shared with us here on TripAdvisor. While I am happy that you found our Waltz Wine Dinner "wonderful", I would like to address your comments in the review. Firstly, I would like to assure you that the...More

Reviewed 9 February 2018

An old hotel and restaurant in the center of town. The main dining room has white table cloths and nice décor. The main dining room entrée menu is a little limited as apposed to the pub menu which was long. The did accommodate my wife's...More

Thank 2010Escape
paul p, Manager at General Sutter Inn, responded to this reviewResponded 8 March 2018

Dear 2010Escape, Thank you for taking the time to review our General Sutter Dining Room here, on TripAdvisor. We are happy to hear that the food was to your liking, but I did want to take a moment to clarify that our menu, in its...More

Reviewed 16 January 2018

been here several times and always enjoy the food and the atmosphere. Love the option of being able to eat inside or outside on the patio. Great food, Great service.More

Thank dsimpson2018
paul p, Manager at General Sutter Inn, responded to this reviewResponded 24 January 2018

Dear dsimpson2018, Thanks for sharing your thoughts with us here on TripAdvisor! We are glad that you always enjoy the food and service and we will continue to always strive to provide for each of your visits! We certainly look forward to your return and...More

Reviewed 29 December 2017

We were invited to join another local couple for a week day evening dinner. (Tuesday) The food was O>K> and the inn is old and really well taken of. We had a reservation for 6:30PM but we wouldn't be seated until 7:20p The dining room...More

1  Thank labrador47
paul p, Manager at General Sutter Inn, responded to this reviewResponded 4 January 2018

Dear labrador47, I would like to open this reply with our deepest regrets regarding your visit with us. And while I thank you for taking the time to inform us of your poor experience, I sincerely apologize for the inadequacy of your dinner. We had...More

Reviewed 22 December 2017 via mobile

The beer, food and staff are always the best ! It’s an authentic British pub in the heart of the Amish country.More

Thank Ronald E
paul p, Manager at General Sutter Inn, responded to this reviewResponded 24 January 2018

Dear Ronald E, Thank you for taking the time to tell us what you think here on TripAdvisor! For as succinct as you review is, I'm so grateful to hear how highly you think of not only what we offer, but of us as well!...More

Reviewed 18 December 2017

We had reservations and had dinner with friends on a Saturday evening. I have been to the Bull's Head several times next door but our first time eating at the General Sutter Inn. Great service throughout and good choices of food and beer. We had...More

Thank PITTparent
paul p, Manager at General Sutter Inn, responded to this reviewResponded 24 January 2018

Dear PITTparent, Thank you for your stunning review of our establishment! We always welcome feedback from our guests here, on TripAdvisor! I'm thrilled to hear how well you enjoyed every aspect of your dining experience with us and certainly hope to not disappoint on your...More

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Ask a question
Questions & Answers
drfeil
4 March 2017|
Answer
Response from Mosslady53 | Reviewed this property |
Very simply tomatoes, cheese, onion, and seasoning in a pie crust. One of those dishes where everyone has a slight variation in the recipe.
0
Votes
DaveLin327
28 December 2016|
AnswerShow all 5 answers
Response from Bobbi L | Reviewed this property |
I was just at the Pub attached to the Sutter, Monday, December 26, 2016, holiday week, parked about 1 1/2 block away. Hopefully the weather will be good for you.
0
Votes
Classycc99
2 December 2016|
AnswerShow all 3 answers
Response from saramay | Reviewed this property |
We parked on the Main Street about 1 1/2 blocks down. Wasn't bad as warmer weather. Negative is that we had to be back at our car in 2 hours
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar, Pub
Meals
Dinner, Breakfast, Lunch, After-hours
Restaurant features
Serves Alcohol, Full Bar, Free Wifi, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Accepts Credit Cards
Good for
Romantic, Groups, Special Occasion Dining, Bar Scene, Kids, Business meetings, Local cuisine, Child-friendly
Open Hours
Sunday
11:00 AM - 8:00 PM
Monday
11:00 AM - 2:30 PM
Tuesday
11:00 AM - 2:30 PM
5:00 PM - 9:00 PM
Wednesday
11:00 AM - 2:30 PM
5:00 PM - 9:00 PM
Thursday
11:00 AM - 2:30 PM
5:00 PM - 9:00 PM
Friday
11:00 AM - 2:30 PM
5:00 PM - 9:30 PM
Saturday
11:00 AM - 9:30 PM
Location and Contact Information
  • Address: 14 E Main St, Lititz, PA 17543-1900
  • Location: United States  >  Pennsylvania (PA)  >  Lancaster County  >  Lititz
  • Phone Number: +1 717-626-2115
  • E-mail
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