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General Sutter Inn

Certificate of Excellence
$$ - $$$
American, Bar, Pub
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14 E Main St, Lititz, PA 17543-1900
+1 717-626-2115
11:00 - 14:30
17:00 - 21:00
Closed now
See all hours
Sun 11:00 - 20:00
Mon - Fri 11:00 - 14:30
Tue - Thu 17:00 - 21:00
Fri 17:00 - 21:30
Sat 11:00 - 21:30
More Info
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218 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 218: English reviews
Gettysburg, Pennsylvania
Level Contributor
105 reviews
64 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed yesterday NEW

My roast beef was tender and juicy and the Yorkshire pudding and roasted vegetables were perfect sides. Though I had never had Yorkshire pudding before, I decided that I am a fan! The entrees were not expensive, though the food was delicious, presented beautifully and served in a lovely dining room complete with tablecloths, stained glass and chandeliers. This was... More 

Thank LisaJane222
Level Contributor
39 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 1 week ago

The dining room at the General Sutter is classic and charming. The service was excellent and the menu selections will satisfy any desires. There is a nice selection of beverages (beer & wine) to compliment your dinner. It has an outdoor seating in the summer but is noisy due to a heavily traveled road adjacent to the facility. The staff... More 

Thank Jim M
Downingtown, Pennsylvania
Level Contributor
102 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 1 week ago

It was a week day lunch between stops in Lititz. We stopped ate on the patio. Everything was nice, not over the top but comfortable and relaxing. A great place for lunch between the stops in Lititz. We had lunch, club sandwich and a burger. The staff was great, a fun atmosphere on a late summer/ fall day. If you... More 

Thank tompa49
York, Pennsylvania
Level Contributor
10 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We visited General Sutter Inn on New Year's Eve with another couple. We were impressed with the lovely dining room, the tasty food and our waitress was certainly not an amateur. We highly recommend this restaurant for that special dining experience. Oh - we LOVED that we could order French Press Coffee for 2. Perfect amount for after dinner.

Thank DaveLin327
Franklin, Pennsylvania
2 reviews
4 of 5 bubbles Reviewed 3 weeks ago

I was with a party of eight and we had early evening reservations. Arrived at the appointed time and we were seated promptly. At the time only a few tables had patrons. Our server (Erin) was friendly and knowledgeable about all the menu options. The food was very good and reasonably priced. Each member of our party was pleased with... More 

Thank mlmcmullen
Level Contributor
27 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Service was excellent by Lori; she was really helpful with my b-i-l in choosing which beer. Food was very, very good; and served timely. Would go back again. We ate in the restaurant, but would like to try the pub.

Thank R F
paul p, Manager at General Sutter Inn, responded to this review

Dear R F, I am happy to hear that you had a wonderful time with Lori! We strive for excellence and it seems we were able to provide the kind of experience we attempt to provide for all of our guests. We certainly welcome your return to dine with us at either venue! Thank you for sharing your thoughts here... More 

Level Contributor
30 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 4 weeks ago

After our last visit here, I was expecting a first class experience. We arrived at 7 which was our reservation time and both my wife and I had our hearts set on the evening special, Seared Ahi Tuna Steak. Our waitress presented the specials and said that it would be delivered medium rare. MMM! I couldn't wait! As pescatarians, the... More 

Thank Michael O
paul p, Manager at General Sutter Inn, responded to this review

Dear Michael O, First, allow me to thank you for sharing your thoughts here on TripAdvisor. We always appreciate hearing the feedback from our guests so that we may grow and learn from our guests' experiences. I apologize on behalf of the establishment for getting your hopes up of enjoying an Ahi Tuna Steak. I am especially disheartened at the... More 

Lititz, Pennsylvania
Level Contributor
7 reviews
4 restaurant reviews
5 of 5 bubbles Reviewed 5 weeks ago

Great service, staff is very accommodating.The restaurant's meals are very tasty. Good bar, great ambiance. The hotel is first class. Walking distance to many other places to visit in the area. Secure, well lighted parking and streets.

Thank Sarah1832
paul p, Manager at General Sutter Inn, responded to this review

Dear Sarah1832, We really appreciate the feedback! It seems you enjoyed many of the features offered at the General Sutter Inn during your stay! From the Pub to the Penthouse, and all of the small shoppes of Lititz, we are glad that you enjoyed your overall experience at the General Sutter Inn and Bulls Head Public House! We hope you... More 

Willow Street, Pennsylvania
Level Contributor
108 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 19 December 2016

After the outstanding experience we had here for lunch last month, we decided to come back for dinner. The food was once again exceptionally good. A nice varied menu and very good presentation. Each course was delicious. Sadly on this visit the service was not up to our expectations. The bread we ordered with our appetizers was delivered to the... More 

1 Thank Alan17584
paul p, Manager at General Sutter Inn, responded to this review

Dear Alan17584, Thank you for sharing your thoughts with us on TripAdvisor. We always appreciate hearing back from our guests, especially with constructive criticisms. I am so happy to hear our culinary offerings continue to hit the mark with you, but I am also personally saddened that you found our service lacking. Allow me to apologize for our sub par... More 

Level Contributor
70 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 10 November 2016

not disappointed w/this historic Inn for a place to relax in front of their inviting fireplace after a splendid meal w/very friendly and accomadating wait staff.

2 Thank 1940dori
paul p, Manager at General Sutter Inn, responded to this review

Dear 1940dori, We here, at the General Sutter Inn, thank you for taking the time to share how "friendly and accommodating" our wait staff was, as well as how inviting the fireplace is! I am so glad you and your guests were treated so grandly by our staff and we hope that upon your return, you find they will continue... More 

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
    4 of 5 bubbles
American, Bar, Pub
Breakfast, Lunch, Dinner, After-hours
Restaurant features
Serves Alcohol, Full Bar, Free Wifi, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout
Good for
Romantic, Bar Scene, Special Occasion Dining, Child-friendly, Local cuisine, Business meetings
Open Hours
11:00 - 20:00
11:00 - 14:30
11:00 - 14:30
17:00 - 21:00
11:00 - 14:30
17:00 - 21:00
11:00 - 14:30
17:00 - 21:00
11:00 - 14:30
17:00 - 21:30
11:00 - 21:30
Location and Contact Information
  • Address: 14 E Main St, Lititz, PA 17543-1900
  • Location: United States  >  Pennsylvania (PA)  >  Lancaster County  >  Lititz
  • Phone Number: +1 717-626-2115

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of General Sutter Inn and other visitors
3 questions
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2 months ago
York, Pennsylvania
1 month ago

See all questions (3)

Questions? Get answers from General Sutter Inn staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?