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General Sutter Inn

$$ - $$$American, ,
14 E Main St, Lititz, PA 17543-1900
+1 717-626-2115
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Overview
  • Excellent47%
  • Very good36%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
“scotch egg” (9 reviews)
“fish and chips” (10 reviews)
Open Now
5:00 PM - 9:30 PMAll hours
CUISINES
American, Bar, Pub
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
14 E Main St, Lititz, PA 17543-1900
All Details
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Reviews (244)
Traveller rating
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1 - 10 of 244 reviews

Reviewed 5 days ago

We ate in the pub for lunch, you order and pay at the bar where they give you a wooden spoon with a number on it to bring back to your table. The food is then brought to you. They say this is how it's...More

Thank Harry L
Reviewed 2 weeks ago

We hosted our son's rehearsal dinner at the Sutter Inn. We had a wonderful experience and would recommend the venue to others without hesitation. Jeff Merk, the banquet manager, was very accommodating and easy to work with. Our event was in the Regency room and...More

Thank joe1635
Reviewed 3 weeks ago via mobile

General Sutter Inn hosted our extremely last minute bridal shower. They were very accommodating, the food was delicious and the staff was beyond helpful. We are so thankful to them for saving our event! Definitely recommend them for hosting an event and their food and...More

Thank Stephanie L
Reviewed 12 September 2017

We ate inside even though everyone else was outside since it was a nice day. The food was very good. And the service was good. We felt sorry for our server who only had us and one other table to serve.More

Thank JoAnn C
paul p, Manager at General Sutter Inn, responded to this reviewResponded 4 weeks ago

Dear JoAnn C, Firstly, Thank you for posting your review of our establishment on TripAdvisor! We always appreciate hearing from our guests! Secondly, while I am glad to hear that you were able to enjoy great food and excellent service, I can assure you your...More

Reviewed 1 September 2017

After a wonderful day in town exploring the shops and history of beautiful Lititz, we called into the General Sutter Inn for a meal. Our waitress, Johanna, was efficient, helpful, and extremely fun. She made our meal incredibly enjoyable. My husband ordered the fisherman's pie...More

Thank IRISHhms
paul p, Manager at General Sutter Inn, responded to this reviewResponded 2 September 2017

Dear IRISHhms, Thank you so much for you wonderful review of the General Sutter Dining Room! I am ecstatic at how much you enjoyed your dining experience with us and certainly hope to continue to improve upon each and every return visit with us! I...More

Reviewed 24 August 2017

I have been working in Lititz for about 9 months but had not been to any of the local restaurants until recently. My wife and I had dinner on a Saturday night and it was excellent! Staff was very friendly and food was delicious! Highly...More

Thank halfwitt
paul p, Manager at General Sutter Inn, responded to this reviewResponded 30 August 2017

Dear halfwitt, Thank you for not only taking the time to share your thoughts on TripAdvisor, but also for finally joining us for dinner! We hope to continue to impress you as you frequent the General Sutter Inn, but dont forget to try out the...More

Reviewed 23 August 2017

We went for a late business lunch in the main dining because it's quiet. Only 4 tables had diners so it wasn't busy in the least. The food took way too long for a sandwich, a crabcake sandwich and a veggie burger (all with fries)....More

Thank Carly H
paul p, Manager at General Sutter Inn, responded to this reviewResponded 30 August 2017

Dear Carly H, Thank you for taking the time to share your thoughts on TripAdvisor. I apologize for the lengthiness of your lunch, as well as to the simplicity in the presentation of your sandwiches. I will review your submission with both the kitchen and...More

Reviewed 21 August 2017

Great service great food. The sea bass was an outstanding meal. All of this surrounded by a historic atmosphere and charming town.More

Thank msadventure2014
paul p, Manager at General Sutter Inn, responded to this reviewResponded 30 August 2017

Dear msadventure2014, Thank you for your compliments on our dinner special, as well as the service you experienced while our guest at the General Sutter Inn. We hope to continue to provide such culinary works time and again to all of our guests, and look...More

Reviewed 12 August 2017

We went on a Thursday night when they have music outside. The outside area was full, so we ate inside and then had an after-dinner drink outside. Food was good, the service was pretty fast and friendly.More

Thank bweids5
paul p, Manager at General Sutter Inn, responded to this reviewResponded 30 August 2017

Dear bweids5, Thank you for taking the time to share your thoughts with us on TripAdvisor. I'm pleased to hear that you experience with us was enjoyable, to say the least! We hope you return to enjoy another wonderful dining experience with us again in...More

Reviewed 7 August 2017

The restaurant features a beautiful patio, and the staff, from hosts to waiters, are very friendly. However, it took forever (more than 45 minutes) for our entrees to arrive, and when they did one was a wrong order, and a side of mac and cheese...More

Thank MarkamBey
paul p, Manager at General Sutter Inn, responded to this reviewResponded 30 August 2017

Dear MarkamBey, Firstly, allow me to apologize for the lapse in timeliness you experienced during your dining experience with us. I would like to take this opportunity to thank you for the kind sentiments you displayed in your review regarding the pleasantness of our staff....More

Nearby
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Nearby Attractions
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359 reviews
.17 km away
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53 reviews
.37 km away
Lititz Historical Foundation
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.36 km away
Andy Smith, Artist
9 reviews
.22 km away
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Questions & Answers
drfeil
4 March 2017|
Answer
Response from Mosslady53 | Reviewed this property |
Very simply tomatoes, cheese, onion, and seasoning in a pie crust. One of those dishes where everyone has a slight variation in the recipe.
0
Votes
DaveLin327
28 December 2016|
AnswerShow all 5 answers
Response from Bobbi L | Reviewed this property |
I was just at the Pub attached to the Sutter, Monday, December 26, 2016, holiday week, parked about 1 1/2 block away. Hopefully the weather will be good for you.
0
Votes
Classycc99
2 December 2016|
AnswerShow all 3 answers
Response from saramay | Reviewed this property |
We parked on the Main Street about 1 1/2 blocks down. Wasn't bad as warmer weather. Negative is that we had to be back at our car in 2 hours
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
American, Bar, Pub
Meals
Dinner, Breakfast, Lunch, After-hours
Restaurant features
Serves Alcohol, Full Bar, Free Wifi, Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Wheelchair Accessible, Accepts American Express, Accepts Mastercard, Accepts Visa, Accepts Discover, Takeout, Accepts Credit Cards
Good for
Romantic, Groups, Child-friendly, Special Occasion Dining, Bar Scene, Business meetings
Open Hours
Sunday
11:00 AM - 8:00 PM
Monday
11:00 AM - 2:30 PM
Tuesday
11:00 AM - 2:30 PM
5:00 PM - 9:00 PM
Wednesday
11:00 AM - 2:30 PM
5:00 PM - 9:00 PM
Thursday
11:00 AM - 2:30 PM
5:00 PM - 9:00 PM
Friday
11:00 AM - 2:30 PM
5:00 PM - 9:30 PM
Saturday
11:00 AM - 9:30 PM
Location and Contact Information
  • Address: 14 E Main St, Lititz, PA 17543-1900
  • Location: United States  >  Pennsylvania (PA)  >  Lancaster County  >  Lititz
  • Phone Number: +1 717-626-2115
  • E-mail
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