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The Cheesecake Factory

1000 Ross Park Mall Drive, Ross Park Mall, Pittsburgh, PA 15237-3875
+1 412-358-9730
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  • Excellent44%
  • Very good34%
  • Average15%
  • Poor4%
  • Terrible1%
Travellers talk about
“cheesecake” (77 reviews)
“steak diane” (6 reviews)
“bread” (11 reviews)
Closed Now
All hours
American, Gluten Free Options, Vegetarian Friendly
$$ - $$$
1000 Ross Park Mall Drive, Ross Park Mall, Pittsburgh, PA 15237-3875
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Reviews (170)
Traveller rating
Traveller type
Time of year

1 - 10 of 170 reviews

Reviewed 2 weeks ago

This was my first time here although I've always wanted to go. I'm sorry I waited so long to go there and can't wait to go back. Everything was great from start to finish. I had the Georgia Peach drink, which was excellent, and for...More

Thank nitlionfan
Reviewed 3 weeks ago via mobile

Food was nice-appetizers,mains,drinks,and cheesecake for desert,and the waiter was quite entertaining,though a little pricey-probably would come back though.

Thank Wolfie2010
Reviewed 18 April 2017

Stopped here for a special occasion dinner on an early Saturday evening. In the book that they give you, that they call "a menu", there is almost too many choices...but ONE of them jumped out at me. The Chicken Parmesan "Pizza Style" entrée. Whoever thought...More

1  Thank David D
Reviewed 11 April 2017

Honestly just never going there again.I am a good tipper and nice customer. Speaks of the way the place is run. Server was rude and uncaring which says to me the place is awful.Customers are why you have a job. Slow service and unprofessionally rude...More

Thank GigiBean_12
Reviewed 9 April 2017 via mobile

Get the crispy pineapple and chicken. It is amazing. The avocado egg rolls are fantastic as well!!!!

Thank Tom H
Reviewed 2 April 2017

Very busy afternoon at Cheesecake Factory with a 45 minute wait Not a problem - you can shop whlie you wait. When that many people are waiting to get a seat for lunch that is a good sign. Food is always fresh. Service was amazing....More

Thank Mary B
Reviewed 1 April 2017

You expect a bit of a wait at Cheesecake Factory, but I was worried when it took longer for the food to come than we waited for our table. Other nearby seated after us already had their food; our waiter came by and said the...More

Thank Mary Ellen B
Reviewed 20 March 2017 via mobile

Given 50 min wait, waited 1 hr & 10min. Busy restaurant. Extremely overwhelmed servers.Plastic cups, ran out of glasses. No idea who our server as b/c hey kept changing them on us. We tipped several people! Very rushed unrelaxing meal. Bright side? Food was OK....More

Thank 2012Happy2012
Reviewed 22 February 2017 via mobile

Very clean restaurant waitress was top notch on her game food was hot and tasty the only dislike I have is when there are plenty of empty tables and they sit people on both sides and then the noise level makes it not so pleasant

Thank Maplebooster
Reviewed 6 February 2017

I visited on a Wednesday evening, and it was very crowded. Seating was close and hard to get in and out of bench seating without disturbing the diners on each side. The service was slow as they were very busy. The food was really good...More

Thank Lynn i
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Questions & AnswersAsk a question
Jim T
Does Cheesecake Factory have a Sunday Brunch menu?
3 April 2016|
Response from Juan I | Reviewed this property |
Not sure at this time. However many years ago they had one when I visited Chicago
Jim T
Is there a Sunday Brunch menu?
3 April 2016|
Response from RustyVE | Reviewed this property |
Yes, they do, they have a brunch menu. Go to the web page and you will find the Sunday brunch Menu right there. Have fun.
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Breakfast, Dinner, Brunch, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Reservations, Outdoor Seating
Good for
Business meetings, Child-friendly, Kids, Special Occasion Dining, Groups, Romantic
Open Hours
10:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
11:00 - 00:30
11:00 - 00:30
Location and Contact Information
  • Address: 1000 Ross Park Mall Drive, Ross Park Mall, Pittsburgh, PA 15237-3875
  • Location: United States  >  Pennsylvania (PA)  >  Pittsburgh
  • Phone Number: +1 412-358-9730
  • E-mail