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Certificate of Excellence
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530 William Penn Pl, Pittsburgh, PA 15219-1820
+1 412-201-2004
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71 Reviews from our TripAdvisor Community

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Showing 66: English reviews
2 reviews
3 of 5 bubbles Reviewed 3 days ago NEW

went there as it was nearest to me cuz it was in my hotel. All was good except too loud noise But friendly staff. Loved the drinks

Thank Pulilius S
Level Contributor
7 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 3 weeks ago via mobile

Extremely loud staff behind the counter. Laughing and messing around too much. So much so that they completely messed up my drink order. Also 90% of the seats are old hard and uncomfortable. Please add more power outlets.

Thank John C
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Grabbing a few lattes at the mall with my daughter. They were having a buy one get one free afternoon special on holiday drinks. Friendly and efficient service. The lattes were delicious. What I don't understand is why our orders are not prepared together. We ordered and paid together but they made my daughters latte then made another customers latte... More 

Thank Lynne C
Rutherford, New Jersey
Level Contributor
97 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed 20 August 2016

It was in my hotel (William Penn) which made it very accessible for me, but it also has a street entrance for others. It was spacious not congested like some Starbucks.

Thank Teacher2urist
Level Contributor
10 reviews
5 of 5 bubbles Reviewed 15 August 2016

Historic building, great staff, delicious coffee! It was fun just sipping and watching the people. Very nice.

Thank Kim C
Pittsburgh, PA
Level Contributor
66 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 21 July 2016 via mobile

The service at the new SB In the Westin is sooooo sloow! Coffees are good, but employees mill about while customers wait & wait. Easier to use fast paced, well managed SB in Omni Penn!

Thank Valaw
Hartford, Connecticut
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 June 2016

Great staff kind friendly. They were very helpful when the ordering app at their location was down even though my order went to another Starbucks.

Thank PBruhn
Sagamore Hills, Ohio
Level Contributor
35 reviews
17 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 13 June 2016

Lots of breakfast sandwiches to choose from. Not a long line and fast service! Big location and easy to find in hotel.

Thank Shannon N
New York
Level Contributor
84 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 89 helpful votes
4 of 5 bubbles Reviewed 7 June 2016

It's a Starbucks so you know what you're getting. But it's just off the lobby of the very grand Omni William Penn hotel. The Starbucks itself is spacious and gorgeous but you can take your coffee into the even grander, glorious lobby of the hotel. This is one of modern life's simple pleasures, and a far cry from the Starbucks... More 

Thank ValueValueValue
Chesapeake, Virginia
Level Contributor
52 reviews
16 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 23 May 2016

Stayed at the Omni William Penn, so this Starbucks was nearly in our lobby. The were wonderful and fast with the orders. Beautiful seating areas as well.

Thank Sarah1517

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Restaurant Details

Rating summary
  • Food
    4 of 5 bubbles
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
    3.5 of 5 bubbles
Cafe, Fast food
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Location and Contact Information
  • Address: 530 William Penn Pl, Pittsburgh, PA 15219-1820
  • Location: United States  >  Pennsylvania (PA)  >  Pittsburgh>  > Downtown
  • Neighbourhood: Downtown
  • Phone Number: +1 412-201-2004

Questions & Answers

Questions? Get answers from Starbucks staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?