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Chili's Grill & Bar

) #81 of 109 Restaurants in Sumter $$ - $$$ American, ,
2505 Broad St, Sumter, SC 29150-1849
+1 803-905-5600
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Overview
  • Excellent14%
  • Very good36%
  • Average18%
  • Poor14%
  • Terrible18%
Travellers talk about
“chilli” (7 reviews)
“cakes” (2 reviews)
“menu choices” (2 reviews)
Open Now
11:00 - 21:00All hours
CUISINES
American, Southwestern, Bar, Mexican
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2505 Broad St, Sumter, SC 29150-1849
All Details
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Reviews (50)
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1 - 10 of 50 reviews

Reviewed 6 days ago via mobile

We popped in for a late lunch. Our food took a considerable amount of time to get to the table. The waiter disappeared so the manager refilled our drinks and cleared our table. As the waiter never returned, we had to get our own boxes...More

Thank trexxxy
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 2 days ago

While we’re happy you enjoyed your lunch, we apologize for the delay on service, because both factors are what make the Chili’s experience great. Help us keep things working smoothly by emailing social@chilis.com with feedback directly for management to review. We look forward to giving...More

Reviewed 4 weeks ago via mobile

No one was pleasant. No greeting to welcome you to Chili's, no hello, nothing. I have eaten at this Chili's numerous times and have never had an issue until July 14th. Went to have lunch after the lunch crowd and it was not busy at...More

Thank SJMLD
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 3 weeks ago

As you know, we constantly strive to provide excellent food and service to all guests – no matter the time of day. We apologize for the slow service, and would appreciate additional feedback to help us ensure it doesn’t happen again. Please email social@chilis.com to...More

Reviewed 4 weeks ago via mobile

My wife and I decided to eat at Chili's in Sumter for a lunch date. We walked in and stood at front to be seated. No one acknowledged we were even there. After standing and waiting for a full 5 minutes I started a timer...More

Thank Sjdara
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 4 weeks ago

We apologize for this unfortunate experience, Sjdara, and assure you this is not reflective of the true Chili’s standard of service. Our goal is to make sure every guest is welcomed and served quickly, and it seems we missed that here. Can you please provide...More

Reviewed 12 July 2017 via mobile

Grabbed a call in curb side pick up order. My go to meal is the ribeye! It's always good with broccoli and I have not had a bad meal here when I e selected other items. This particular Chilis is friendly without being a nuisance...More

Thank Alphene H
Reviewed 6 June 2017

We walked in just as they opened and asked to have a table for 12. The waitress was very friendly and accommodating to us all. The place was soon packed and she kept us all well stocked with our beverages, and food. Everyone enjoyed their...More

Thank 1h2obird
Reviewed 21 May 2017 via mobile

Had a great late night/after ballet recital dinner here with the family. Food took awhile to come out (it was busy so very understandable) our waiter kept our drinks filled while we enjoyed our appetizers. Great service.

Thank Lindsay W
Reviewed 27 April 2017 via mobile

The chocolate lava cake and berry crumble cake are great! We were only there for dessert but plan to return for a meal soon.

Thank alphaba114
Reviewed 29 January 2017

Very disappointed in the quality of lettuce....white, wilted lettuce used for an expensive meal. Avoid ordering salads for take out... and if you do, check it out before you leave the restaurant to make sure you are getting what you pay for and not the...More

Thank TravelPT1
Guest Engagemen... T, Guest Relations Manager at Chili's Grill & Bar, responded to this reviewResponded 1 February 2017

We are sorry to hear about your To-Go experience, and we’d like to address the salad, as food quality is very important to us. Can you please share additional details directly with management by emailing social@chilis.com? This will help us to meet your needs next...More

Reviewed 11 December 2016 via mobile

The food had a really good flavor. The time in between appetizers and entrees was a little off. Server was a little slow but may have been due to being very busy. Still a very good restaurant.

Thank Rudolph S
Reviewed 20 November 2016

Ive loved Chilis every since i discovered them in charlotte years ago then they finally made it to sumter no im loving them even more and more the menu items are great i dont have a favorite i just glide across the menu everytime i...More

Thank BIGALKELLY
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Nearby Attractions
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5.12 km away
Sumter Gallery of Art
14 reviews
5.21 km away
Sumter Opera House
8 reviews
6.59 km away
Sumter County Museum
9 reviews
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Average prices
US$8 - US$15
Cuisine
American, Southwestern, Bar, Mexican
Meals
Lunch, Dinner
Restaurant features
Takeout, Seating, Waitstaff, Serves Alcohol
Good for
Child-friendly
Open Hours
Sunday
11:00 - 21:00
Monday
11:00 - 21:00
Tuesday
11:00 - 21:00
Wednesday
11:00 - 21:00
Thursday
11:00 - 21:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 2505 Broad St, Sumter, SC 29150-1849
  • Location: United States  >  South Carolina (SC)  >  Sumter
  • Phone Number: +1 803-905-5600
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