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Ben & Jerry's

Certificate of Excellence
$$ - $$$
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201 Broad St, Chattanooga, TN 37402-1010
+1 423-265-8606
11:00 - 23:00
Open now
See all hours
Mon - Wed 11:00 - 22:00
Thu - Sun 11:00 - 23:00
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148 Reviews from our TripAdvisor Community

Traveller rating
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Time of year
Showing 148: English reviews
United States
Level Contributor
247 reviews
154 restaurant reviews
common_n_restaurant_reviews_1bd8 88 helpful votes
4 of 5 bubbles Reviewed 3 days ago NEW

Naturally, you expect very good ice cream at Ben & Jerry's. This place was exceptionally busy on a Friday during Spring Break time. The staff was patient and accommodating even though it was pretty crazy in this place. The ice cream was good. The staff was great!

Thank menbx5
Bunnlevel, North Carolina
Level Contributor
65 reviews
42 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 week ago

Not a fan personally because of political/social opinion, but my children like it and it is very good ice cream. And the location right near the aquarium is wonderful.

Thank Guy J
Nauvoo, Alabama, United States
Level Contributor
82 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

Our family enjoyed grabbing an after meal treat at Ben & Jerry's downtown. We walked around town a little and all the ice cream variations were great!

Thank JoannaB24
Chicopee, Massachusetts
Level Contributor
156 reviews
88 restaurant reviews
common_n_restaurant_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 14 January 2017

We were walking back to our home from dinner and stopped here for Ice Cream Cups with our 2 grandchildren - How can you go wrong - the ice cream was great - we all had something different and shared!

Thank Joep63
Alesund, Norway
Level Contributor
103 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 30 December 2016 via mobile

Så artig for mæ å broren min å teste en Ben&jerry's kafé. Utrolig varm dag og med Iskrem var dagen topp + akvarium opplevelsen😊 Kjempe god is og service. So fin for me and my brother to test an American Ben&Jerry's Cafe . It was so warm outside and with ice cream the day was top. + Aquarium day. Really... More 

Thank AnneMarteFolstad
Johnson City, Tennessee
Level Contributor
15 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 1 November 2016

A great place for late night treat cravings as it's opn until midnight on the weekends. Lots of flavors you won't find in smaller cities. Be sure to sit on the brick "sofa" out front and people watch.

Thank Karen L
Oxford, Mississippi
Level Contributor
58 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 13 October 2016

I know it's a chain, but it's probably the best chain in the world. I tasted several ice creams and had dessert there every day I was in town. There were lots of adult (liqueurs) and children's flavors, and the staff is superb and patient.

Thank BonTempsOxford
Homosassa, Florida
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 12 October 2016

The ice cream itself is very good if can tolerate 20+ minutes waiting in line and if you can find a place to sit down to eat it. The staff is clearly over stretched and it seems to take a long time to checkout as well. Could be a better on price too I think.

Thank Jerome U
Maryville, Tennessee
Level Contributor
45 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 7 October 2016

Went in after our aquarium today and had a really tasty treat. Service was good and friendly. Would happily go back again.

Thank Kilroy238
Yuma, Arizona
Level Contributor
501 reviews
226 restaurant reviews
common_n_restaurant_reviews_1bd8 100 helpful votes
3 of 5 bubbles Reviewed 26 September 2016

if you're the type of person that buys things because of its name then this is a must stop for you. over priced for ice cream(cold stone is better.) service was fast and friendly and it is close to downtown.

Thank Noel E

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Restaurant Details

Rating summary
  • Food
    4.5 of 5 bubbles
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
    3.5 of 5 bubbles
Average prices
US$2 - US$6
Restaurant features
Takeout, Seating, Wheelchair Accessible
Good for
Kids, Child-friendly
Open Hours
11:00 - 23:00
11:00 - 22:00
11:00 - 22:00
11:00 - 22:00
11:00 - 23:00
11:00 - 23:00
11:00 - 23:00
Location and Contact Information
  • Address: 201 Broad St, Chattanooga, TN 37402-1010
  • Location: United States  >  Tennessee (TN)  >  Chattanooga
  • Phone Number: +1 423-265-8606
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.

Questions & Answers

Questions? Get answers from Ben & Jerry's staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?