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Ben & Jerry's

201 Broad St, Chattanooga, TN 37402-1010
+1 423-265-8606
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  • Excellent50%
  • Very good32%
  • Average14%
  • Poor3%
  • Terrible1%
Travellers talk about
“ice cream” (87 reviews)
“waffle cone” (12 reviews)
“cherry garcia” (2 reviews)
Closed Now
$$ - $$$
201 Broad St, Chattanooga, TN 37402-1010
All Details
Write a ReviewReviews (174)
Traveller rating
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Time of year

1 - 10 of 173 reviews

Reviewed 5 days ago

I, for one, was not disappointed in our visit. I have had "grocery store" Ben and Jerry's a few times, but I had never been in a shop to have the choice of so many more flavors. I had the "burnt butter bourbon" or something...More

Thank terrin881
Reviewed 2 weeks ago

I guess for the most part it was like going to the supermarket and getting a pint or two of the same ice cream but in a fancier place to eat it. We weren't super impressed. The bathrooms were fairly unkempt but not as bad...More

Thank ILTraveller61764
Reviewed 3 weeks ago

Good ice cream was eaten after a good walk looking for a good restaurant. Good service from the staff

Thank Bob H
Reviewed 20 May 2018 via mobile

This shop is in a prime location downtown, near the aquarium, the rock climbing walls and other attractions. The shop isn't particularly clean, the ice cream boxes were in the freezer every which way and a couple if flavors were completely empty. We just walked...More

Thank LSuddeth
Reviewed 3 April 2018 via mobile

Website and sign in window says store opens at 11:00am. We arrived at 11:05 and they were still not open. Waited patiently outside until 11:15, when the guy unlocked the door. Not opened it and welcomed us inside, but unlocked it and walked away. Please...More

Thank arcarter
Reviewed 27 March 2018

Do find a minute to sit on the brick couch out front to eat your ice-cream and watch the traffic go by. Other than that? Nothing special.

Thank Stephanie S
Reviewed 25 February 2018

Near hotels, the Tennessee Aquarium and very well positioned for the River Bend Festival. This is a standard B&J's with a great location.

Thank Lysanderraf
Reviewed 21 February 2018 via mobile

There was a huge line when we stopped in, but it moved fast. This venue does not appear to be wheelchair friendly as we couldn’t find a ramp, and space is super limited. The ice cream was delicious!!!

Thank Mis4
Reviewed 22 January 2018

Fun place for the family to stop and get dessert after having dinner on the town! Kids all enjoyed having sprinkle dipped waffle cones! Ample seating for many people, and lots of different, unique flavors to choose from!

Thank Jumpingbean6
Reviewed 28 December 2017 via mobile

It is so great here. As soon as you walk in you can feel the fun atmosphere. There’s so many ice cream flavours and you can try before you buy which is great. Plus you have the option of a cup, cone or special waffle...More

Thank Kiera B
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Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$2 - US$6
Restaurant features
Takeout, Seating
Good for
Child-friendly, Kids
Open Hours
11:00 AM - 11:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 10:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
11:00 AM - 11:00 PM
Location and Contact Information
  • Address: 201 Broad St, Chattanooga, TN 37402-1010
  • Location: United States  >  Tennessee (TN)  >  Chattanooga
  • Phone Number: +1 423-265-8606
  • E-mail
For all the euphoric flavors you can't get enough of – especially the ones you can't get in ordinary stores – nobody scoops Ben & Jerry's better than we do at our scoop shops.
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