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Cancun Mexican Restaurant

4409 Chapman Hwy, Knoxville, TN 37920-4366
+1 865-577-8881
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Overview
  • Excellent25%
  • Very good46%
  • Average7%
  • Poor11%
  • Terrible11%
13 Oct 2016
“WORST SERVICE IN TOWN”
11 Jul 2016
“Good food. Not the greatest service. ”
Open Now
11:00 - 23:00All hours
CUISINES
Mexican
RATINGS
Service
Food
Value
Atmosphere
LOCATION
4409 Chapman Hwy, Knoxville, TN 37920-4366
All Details
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Reviews (27)
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1 - 10 of 27 reviews

Reviewed 14 October 2016 via mobile

So my friends and I like to go here because the food is actually good. But every single time the service is TERRIBLE. Tonight for example, we were completely ignored, it took them 15 minutes to DECIDE who would be our server. We finally ordered...More

Thank Kelsey F
Reviewed 12 July 2016 via mobile

First time there. Enjoyed the food. Clean restaurant but the service was lacking. Food was delivered quickly but after that we did not see our waiter. Was hard to get refills for our drinks. Would go back but would probably request a different server.

Thank Randy H
Reviewed 18 May 2016

We drove through and brought home greens and chicke. As good as your grandma's cooking. It is a little crowded for lunch so come early.

Thank Shari B
Reviewed 5 March 2016 via mobile

Haven't been to this Cancun Restaurant in a long time. Had bad service then (approximately 8 years ago). Decided to take my wife on a date tonight and chose the Cancun on Chapman Hwy. Service was slow. When food did come out it was wrong....More

Thank David W
Reviewed 10 December 2015

I eat a lot of Mexican and this is tops. Mucho gusto. The ingredients are fresh and the food is authentic! Great food, clean, great service, big portions, low prices. I want to marry this place!

Thank Curtis L
Reviewed 25 September 2015 via mobile

My husband and I try to make it here once a week . it is by far my favorite place in the area to eat. We have never had a bad meal here. Ordered wings last night for the first time and was surprised how...More

Thank Nunyass
Reviewed 24 June 2015 via mobile

A restaurant with quality food in South Knoxville is a welcome thing, but sadly Cancun can't pair it's quality food with quality service. Servers here are unusually rude and can sometimes be seen quarreling with other employees. If you catch them on a good day...More

Thank JSC725
Reviewed 14 October 2014

Had the cancun fajitas. The food was fresh, clean and an extremely large portion. Prices are very fair. Service was ok. A little slow, but I wasn't in any rush. Better than any of the local franchise spots around town.

Thank Scot D
Reviewed 2 May 2013

This was better than I thought it would. Large portions so order accordingly. I don't live near here so I couldn't take home the extras. I'll be back.

Thank Bob A
Reviewed 25 January 2013

Not even close to good and/or authentic. It's simply another one of East Tennessee's sheltered inhabitants' misconceptions of what qualifies for good "Furren Food", translated-"Ethnic Cuisine". And it's overpriced when you consider that Mexican fare is generally accepted as one of the lowest food cost...More

1  Thank JimmyDeelicious
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Takeout, Waitstaff
Open Hours
Sunday
11:00 - 22:00
Monday
11:00 - 22:00
Tuesday
11:00 - 22:00
Wednesday
11:00 - 22:00
Thursday
11:00 - 22:00
Friday
11:00 - 23:00
Saturday
11:00 - 23:00
Location and Contact Information
  • Address: 4409 Chapman Hwy, Knoxville, TN 37920-4366
  • Location: United States  >  Tennessee (TN)  >  Knoxville
  • Phone Number: +1 865-577-8881
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