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Hibachi Factory

1645 Downtown West Blvd, Unit 9, Knoxville, TN 37919-2712
+1 865-539-2555
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  • Excellent20%
  • Very good41%
  • Average20%
  • Poor6%
  • Terrible13%
24 May 2017
“Good food,”
5 Jun 2017
“Excellent service”
Closed Now
All hours
Japanese, Asian
1645 Downtown West Blvd, Unit 9, Knoxville, TN 37919-2712
All Details
Write a ReviewReviews (15)
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1 - 10 of 15 reviews

Reviewed 6 June 2017 via mobile

We Had to wait for fresh spring rolls to be made for our Carryout order and the lady working gave us a complimentary piece of pie for the wait. Very polite employees

Thank Phillip K
Reviewed 25 May 2017

I wouldn't call this authentic Japanese food, but it is very tasty. We especially like the glazed carrots and Hibachi sauce.

Thank balian1131
Reviewed 30 August 2016 via mobile

Well I have ordered here a couple of times and every time I say to myself "maybe it will be better this time." The last time I ordered here there was a hair in my food. I called a delivery order this time and the...More

Thank lisaastalling
Reviewed 13 May 2016

My co-workers and I eat here often, the food is always served fast and fresh, give it a try, I know you will like it..

Thank Mark C
Reviewed 10 March 2016

Sometimes the food is very good, but too many times the order is wrong. Today my $9.49 steak salad was iceberg lettuce only (no meat), last week my order with no mushrooms actually had mushrooms, and one time the manager promised me a credit for...More

Thank MB219
Reviewed 1 October 2015 via mobile

Great fast service. Great food. Friendly employees. Great for delivery or take out. Good location and plenty of parking. We've never had an issue here.

Thank Jason S
Reviewed 4 July 2015

We stopped by the store instead of having it delivered for once. Our order was ready in less than five minutes.

Thank R M
Reviewed 31 March 2015

I was surprised at this place. I have ordered from them in the past and it was okay. The last few times its been dicey but this time was the last. Absolutely incorrect order, unpleasant employee on the phone and a complete mess on my...More

1  Thank rozzu
Reviewed 5 March 2015

My first surprise was never expecting fast food with an establishment that has hibachi in it's name. I only discovered this when I entered. My second surprise was how deliciously comparable my meal was to the expensive and upscale hibachi restaurants. The service was fast,...More

Thank Patty L
Reviewed 10 February 2015

I wouldn't choose to go here over other hibachi restaurants, but if my husband and I don't feel like getting back out after work then this place is always pretty good. Order asap though because it takes 45-1hr to get to you. Customer service is...More

Thank Laurie A
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Delivery, Wheelchair Accessible
Open Hours
10:30 AM - 10:00 PM
10:30 AM - 10:00 PM
10:30 AM - 10:00 PM
10:30 AM - 10:00 PM
10:30 AM - 10:00 PM
10:30 AM - 11:00 PM
10:30 AM - 11:00 PM
Location and Contact Information
  • Address: 1645 Downtown West Blvd, Unit 9, Knoxville, TN 37919-2712
  • Location: United States  >  Tennessee (TN)  >  Knoxville
  • Phone Number: +1 865-539-2555
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