We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Steak 'n Shake

310 Wild Geese Rd, Knoxville, TN 37934
+1 865-675-2551
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
  • Excellent26%
  • Very good35%
  • Average12%
  • Poor15%
  • Terrible12%
Travellers talk about
“double burger” (2 reviews)
“spaghetti” (3 reviews)
Open Now
12:00 AM - 11:59 PMAll hours
310 Wild Geese Rd, Knoxville, TN 37934
All Details
Write a ReviewReviews (97)
Traveller rating
Traveller type
Time of year

1 - 10 of 96 reviews

Reviewed 5 days ago via mobile

Horrible service! We literally sat at the table 15 minutes before the server even approached our table! When she did there was not even an apology... Just ”are you ready to order"... Such a disaster. We have been here for 30 minutes and all we...More

Thank Kocoloski
Reviewed 18 December 2017

Steak and shake is one of my grand children' favorite places to eat after the movies. So on Saturday night are seeing Star Wars we when there 11 of us. Should have know it was not going to be a good experience in the beginning....More

Thank fxdwglide
Reviewed 14 December 2017

I stopped at the Steak 'n Shake, Turkey Creek, Knoxville, Tn in the afternoon. The place was busy however I was seated pretty quickly. My server (Deanna H.) was extremely nice and definitely working hard as she never stopped the whole time I was there....More

Thank r0satm
Reviewed 28 November 2017

Looks like when they flipped my burger they left half on the grill. Also asked for no tomatoe etc and they got that all wrong. Expected the same good food and service we get at home.

Thank Donna V
Reviewed 21 November 2017 via mobile

I have never really been a fan of Steak 'n Shakes burgers but decided to give the place another shot. This time I went with a Grilled Chicken Taco Salad and also got an order of Chili Mac. The Grilled Chicken Taco Salad was superb...More

Thank Rubadubsub
Reviewed 9 November 2017

I notice from several other recent reviews that people are having the same experience as we just had. We have eaten here several times, but they are definitely going down! First of all, there was no host to sit the customers. A waitress had to...More

Thank jelh47
Reviewed 5 November 2017 via mobile

We have eaten at this steak and shake multiple times and this was definitely one of the better times. The waitress was friendly and polite. The food took a little longer than expected but was still good. We eat steak and shake a lot and...More

Thank William L
Reviewed 12 October 2017

I have eaten at this restaurant many times and this was probably the last . Upon entering the restaurant was in total disarray 60% full but tables were all full of used plates and trash . After waiting about 5 minutes we were seated that's...More

Thank Philip P
Reviewed 7 September 2017

We had breakfast here and absolutely nothing was good. I remember their milk shakes used to be good, but I did not want one for breakfast.

Thank Joy E
Reviewed 3 August 2017 via mobile

We have always loved Steak & Shake, but recently it has been going down. This visit, I checked five high chairs... all dirty. Not just crumbs, but sticky, slimy liquid. The floor was in need of cleaning, amd three employees, including the working manager, kicked...More

Thank Mr_and_Mrs_K_TN
Nearby HotelsSee all 87 hotels in Knoxville
SpringHill Suites Knoxville at Turkey Creek
190 reviews
.36 km away
Homewood Suites by Hilton Knoxville West at Turkey Creek
533 reviews
.47 km away
Econo Lodge
49 reviews
1.01 km away
Knoxville Travelodge
5 reviews
1.02 km away
Nearby Restaurants
Calhoun's Turkey Creek
504 reviews
.54 km away
Jimmy John's
13 reviews
.24 km away
233 reviews
.42 km away
Texas Roadhouse Turkey Creek
128 reviews
.32 km away
Nearby Attractions
Turkey Creek
29 reviews
.48 km away
Regal Pinnacle Stadium 18 IMAX & RPX
39 reviews
.30 km away
JumpJam Trampoline Park
50 reviews
.87 km away
Painting with a Twist
28 reviews
1.05 km away
Questions & Answers
Get quick answers from Steak 'n Shake staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
Lunch, Dinner, After-hours
Restaurant features
Takeout, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
12:00 AM - 11:59 PM
Location and Contact Information
  • Address: 310 Wild Geese Rd, Knoxville, TN 37934
  • Location: United States  >  Tennessee (TN)  >  Knoxville
  • Phone Number: +1 865-675-2551
  • E-mail
Steak ‘n Shake is a classic American brand famous for the Original Steakburger™ and hand-dipped Milk Shakes. Stop in today for breakfast, lunch, dinner or late night. Dine in, drive thru or carryout.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing