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Ratings and reviews

RATINGS
Food
Service
Value

Details

PRICE RANGE
US$6 - US$21
CUISINES
Brew Pub, Bar, British, Pub
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (421)
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415 results
Traveller rating
166
90
51
44
64
Traveller type
Time of year
LanguageEnglish
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Traveller rating
166
90
51
44
64
Show reviews that mention
All reviews order at the bar steak deal family meal food was lovely keep up the good work runners andrea shopping
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Reviewed 3 weeks ago via mobile

Friendly environment, great staff. Great food We where well looked after by Barry and Andrea. Will be back again soon and recommend to friends and family. Also dog friendly which Is great. Best family restaurant in Livingston

Date of visit: September 2021
Helpful?1  
ChainRunner, General Manager at The Chain Runner, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to leave such a kind review. I know the team, especially Barry and Andrea, will be happy to hear you enjoyed your visit. We hope to welcome you back again soon.

Reviewed 3 weeks ago via mobile

Great food and fantastic service. Definitely recommend the chain runner. Staff so helpful and always make sure everything is perfect.

Date of visit: September 2021
Helpful?1  
ChainRunner, General Manager at The Chain Runner, responded to this reviewResponded 2 weeks ago

Thank you for leaving such a lovely review. I will be sure to pass along your kind comments to the team and we hope to welcome you back again soon.

Reviewed 4 weeks ago

Went out on a budget and decided to check it out here in Livingston...and WOW.... l was very impressed with not just the prices on the menus but also that you can take your dog and they too have a menu... The staff were very...friendly and welcoming and the food was So Good as l had a steak with chips that were cooked to perfection .... and the best sticky toffee l’ve had in years... And considering we had beer and wine added to our bill l was really happy that it all came under our budget for the night... We will definitely be coming back and sometimes we might even bring the kids... and the dog... If you want to go out for a good pub meal with a good choice of meals to choose from, then this pub is definitely worth visiting.... EnjoyMore

Date of visit: September 2021
Helpful?1  
ChainRunner, General Manager at The Chain Runner, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to leave such a lovely review! I am very happy you enjoyed your visit to us and will be sure to pass you comments along to the team. We look forward to welcome you, and the kids and even...More

Reviewed 4 weeks ago via mobile

Traveled up for a family wedding, about 20 of us stayed here, Friday and Saturday night. Hotel block is separate from the restaurant/pub, but only next door. The rooms were clean and tidy, with everything we needed for our stay. The hotel cleaning staff were...pleasant and friendly,. The bar staff were helpful and friendly, we ate in the restaurant twice, food was good value for money. Overhaul a pleasant and welcoming stay, and very good value.More

Date of visit: September 2021
Helpful?1  
ChainRunner, General Manager at The Chain Runner, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to leave such a lovely review. I will be sure to pass your kind comments along to the team. Many thanks

Reviewed 10 September 2021 via mobile

As advised in previous reviews a number of menu items unavailable. The majority of the food served was average at best. The carvery was awful, roast potatoes were solid inedible, meats not pleasant and have no idea what was done with the suede. No stuffing...on any carvery plates all in all a big disappointment. Two of the party did enjoy the tomato soup sadly that's as good as it gets. Only positive was the guy who took our food order he was pleasant and looked happy to be there unlike the rest of the waiting staff.More

Date of visit: September 2021
Helpful?
ChainRunner, General Manager at The Chain Runner, responded to this reviewResponded 12 September 2021

Thank you for taking the time to leave us a review. Unfortunately the country as a whole is facing issues across all of our supply lines meaning that not all items will be available. We are trying our best to keep this to a minimum...More

Reviewed 6 September 2021

Stayed one night.tv didn't work in room.no one around to report it.had carvery for evening meal was lukewarm.was advised on checkin of breakfast times next morning.arrived for breakfast and was informed only continental available as chef was going to be off all week for hospital...appointments.if they knew this was the case they should have another chef to stand in.we decided to go elsewhere for breakfast.we will not be staying or going for a meal again at the chainrunner or any Marston.s inns again.we only marked it 1 because the WiFi was good. Very disappointed in our stayMore

Date of visit: September 2021
Helpful?
ChainRunner, General Manager at The Chain Runner, responded to this reviewResponded 9 September 2021

Thank you for taking the time to leave us a review. I am sorry you did not enjoy your experience with us. Our site is manned 24/7 so there is always someone available should you experience any problems during your stay. Unfortunately our chef was...More

Reviewed 29 August 2021 via mobile

Enjoyed an evening meal here. The only issue we had, was that there were quite a few things unavailable from the menu. This was a little disappointing, as it was literally the exact things we wanted. We were told this was due to supply issues....Despite this, we had a lovely meal, and a decent value for money. We had nachos and baked brie to start. And burgers for our mains. All good. The chips was particularly nice. Staff were helpful and friendly, and service was efficient. I think we'll be back, and fingers crossed they have a full menu next time.More

Date of visit: August 2021
Helpful?1  
ChainRunner, General Manager at The Chain Runner, responded to this reviewResponded 3 September 2021

Thank you for such a lovely review. We are sorry we did not have your first choice meal available and are working hard to resolve any supply issues we are having. We do look forward to welcoming you back again in the near future.

Reviewed 9 August 2021

So tonight was the first time going and what a terrible experience it was, the steak and ale pie tasted of nothing but Guinness or another cheap ale equivalent, and over powered the rest of the meal, even though the rest of the plate was...nothing to shout about as the peas and carrots were still raw and the mash was cold. I got the “sirloin” steak which resembled more a rump steak than any sirloin I have ever had in my life, again peas still frozen and cold steak and chips also steak was blue even though I ordered it rare but that’s not the main issue here. Would have complained to someone but there was no staff insight and after getting taken to our table we never seen another person again unless to quickly give us drinks or food and then run away again, The only saving grace was the desserts that had been microwaved but hey at least it was something hot. Will never be back again and would rather go to McDonald’s around the corner.More

Date of visit: August 2021
Helpful?1  
ChainRunner, General Manager at The Chain Runner, responded to this reviewResponded 12 August 2021

Sorry to hear that you didn't enjoy your visit. If you would like to discuss this with us please call on 01506 243991

Reviewed 2 August 2021

We had booked a table for my birthday ordered Lasagne it looked good but once you got past first layer it was under cooked so didn't eat it .Nobody asked how it was so when it came to paying the bill I told them I...didn't eat it as it was under cooked and the response I got I will pass it on .My husband chips weren't cooked properly either .We have been a couple of times but definitely won't be back here .More

Date of visit: August 2021
Helpful?1  
ChainRunner, General Manager at The Chain Runner, responded to this reviewResponded 2 August 2021

Thank you for taking the time to leave us a review. I am sorry that you did not enjoy your meal with us. I have replied to the email you sent us directly. Many Thanks

Reviewed 31 July 2021

Fantastic! Excellent sirloin with delicious Diane sauce and speedy service son had the rump steak with peppercorn sauce. First time we have actually finished a meal was fab

Date of visit: July 2021
Helpful?
ChainRunner, General Manager at The Chain Runner, responded to this reviewResponded 2 August 2021

Thank you for taking the time to leave such a lovely review! I will pass your comments along to the team, the kitchen team will be happy you enjoyed your steaks!

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Questions & Answers
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norriecarse
24 July 2018|
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Response from NorthantsSapper | Reviewed this property |
I don't know what the protocol is for reporting an incident at this Restaurant, but I have heard of other occasions where incidents are reported on line. I would have taken photos and if possible obtained names etc of any... More
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Frequently Asked Questions about The Chain Runner

Yes, The Chain Runner offers takeaway services.

The Chain Runner is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4