Went here with my son and a group of friends for his 20th birthday. They asked for ID for my son and then refused to accept his provisional driving license, even though it has his photo and date of birth. Apparently they only accept ID's...More
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Went in for meal on our last night. Food was ok, no problems staff in bar and restaurant pleasant. As we were leaving the pub a very nasty rude barman nearly knocked over the two children with us. He was carrying large umbrellas off the...More
We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory.
Polite staff. Food ok and drinks good. We felt that the floor and tables were a bit sticky. Not sure if they are just using spray on them instead of hot soapy/bleach water. Atmosphere very good. Would visit again when we are in the area....More
Hi Robert- Uk R thank you for taking the time to leave us your honest feedback.
We ate here on our last night in prestatyn the staff were really friendly,the food was gorgeous and good portions.lots to choose from on the menu.its made us want to try other sizzler pubs.
Sean G, we are so pleased you enjoyed your visit to The Ffrith Hotel! thank you for the high star rating!
Today was my about 8th visit over past couple of years and every time we come we can't fault the place. Today we came with my picky grandfather who lives local and never been in and he enjoyed if your are a local or holidaying...More
Thank you so much for your review we really are happy that you enjoyed your visit. The team are very happy that you have taken the time to tell them about how much you have enjoyed your experience and we also thank you for the...More
Visited with 5 of my friends and it is definitely an improvement on my last 2 visits.. James behind the bar was lovely but looked very overworked..I don't think there is enough staff as waited at least 20 mins to be served. Thanks James not...More
We so pleased that you have enjoyed your last few visits, we will take all of your comments on board. We thank you for the review
Called in for afternoon food only to be told that they had no steaks available only the basic food like fish and chips, pasta etc. Not impressed in the slightest.
Jeff W, we regret to hear that you had this experience with us. we regret your most recent visit with us was not up to the standards we strive for.
Awful awful awful. I ordered the 8oz sirloin and got something with enough grizzle to scare a bear absolutely horrendous. Hubby had the half chicken and was very good. Also,had a 40 min wait.
Amelie472, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one.
Its one of those days, were or what shall we eat. the wife has set her heart on a nice steak. We have past this establishment several times this week. Sizzler! OK a steak it is then. Generally looks like most other "pubs" of this...More
Peter C, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.
I am a regular visitor at this pub/restaurant, over many years. (see my previous reviews). I have just been reading some of the poor/bad reviews, and I'm confused as this is not appear to be the pub I use. I visited on Friday 30th June,...More
Northwalesbob, thank you for your kind review; we are happy to pass along your comments to the team here at The Ffrith Hotel!