We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Upstairs Downstairs Tearoom & Cafe

$$ - $$$
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
76 Monnow Street, Monmouth NP25 3EN, Wales (Formerly The Tea Room at La Piazza)
+44 1600 716831
More Info
Add Photo Write a Review

47 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 47: English reviews
Cardiff, United Kingdom
Level Contributor
4 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 16 April 2017

Our daughter has Celiacs so having tried probably 4 or 5 places without success we came across this cafe. Unusually there was lots of choice for her in terms of gluten free food, and the staff were really helpful. The food was really tasty, and beautifully presented, a really nice place for lunch for the 3 of us.

Thank sarah_rowland63
Level Contributor
8 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 18 March 2017

We had seen the reviews on tripadvisor and decided to have lunch here. It's a quirky shop/cafe with friendly staff. Our order was filled quickly and the food was good. We found the overall experience good and would not hesitate to stop here again.

Thank Phil M
Lynda O, Manager at Upstairs Downstairs Tearoom & Cafe, responded to this review

Thank you for your lovely review, I am so glad we lived up to expectations. We look forward to seeing you again in the future. Kind Regards Lynda More 

Bristol, United Kingdom
Level Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 17 helpful votes
Reviewed 28 February 2017

A lovely tearoom with very friendly staff. A really good selection of cakes. It's on two floors which is also a help.

Thank Susan P
Chepstow, United Kingdom
Level Contributor
220 reviews
127 restaurant reviews
common_n_restaurant_reviews_1bd8 96 helpful votes
Reviewed 15 February 2017

We stopped off for lunch on a miserable, wet tuesday in February and this was a warm, comfortable break. We had teas and " folded Italian bread", we weren't quite sure what to expect but they were almost like an omelette but made out of bread with delicious fillings and an ample side salad. The cafe is at the back... More 

Thank traveltrev
Lynda O, Manager at Upstairs Downstairs Tearoom & Cafe, responded to this review

Thank you for your lovely review, I am so glad you enjoyed our Italian breads and we hope to see you again in the future, any excuse to talk Venice!! Kind Regards. Lynda More 

Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
Reviewed 14 February 2017

Had lunch today, ordered BLT and brie with redcurrant sandwiches and tuna melt served on italian bread. Food was beautifully presented, all meals came with a dressed salad, potato salad and crisps. Will definately visit again

Thank Claire M
Lynda O, Manager at Upstairs Downstairs Tearoom & Cafe, responded to this review

I am so glad you enjoyed your visit, it is lovely when people take the time to say how much they enjoyed their meal, we really do appreciate it and hope to see you again soon. kind regards. Lynda More 

Level Contributor
5 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 29 January 2017 via mobile

Popped in after shopping in Monmouth! The shop is lovely walked to the back and sat I asked the lady what kind of coffee they did and she replied with "the same as everyone else" I'm not usually picky but I found this to be a little rude a simple we do lattes, cappuccinos, etc, would of been better! I... More 

1 Thank Katy P
Cardiff, United Kingdom
Level Contributor
156 reviews
148 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
Reviewed 6 November 2016

we nearly always call in here for coffee when we are in Monmouth. It is such a pleasant little café and the homemade cakes are delicious - even the gluten free options! Our tea and coffee is made to our request and you never feel rushed to finish. highly recommended

Thank Jan P
Burnley, United Kingdom
Level Contributor
13 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
Reviewed 3 September 2016

Called in this tea room twice during our stay in the Wye Valley. Lovely calm atmosphere, excellent food and pleasant and helpful staff. Also selection of very tasteful gifts. Will definitely call in again when visiting Monmouth.

Thank AlanandAnn2014
Carshalton, United Kingdom
Level Contributor
45 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 27 helpful votes
Reviewed 26 August 2016 via mobile

Visiting Monmouth, we were looking for somewhere independent to have some coffee and cake, and this looked a welcoming place. When we went in, we could choose comfy armchairs at the front or dining tables and chairs at the back. We opted for the armchairs, which were very comfy. Two large coffees arrived, along with a slice of orange and... More 

Thank HJF68
mims florida
Level Contributor
803 reviews
307 restaurant reviews
common_n_restaurant_reviews_1bd8 585 helpful votes
Reviewed 12 August 2016

Just what all towns could do with an independent coffee shop serving good coffee, cakes and sandwiches. Cash only. Quite small.

Thank gwgMimsFlorida

Travellers who viewed Upstairs Downstairs Tearoom & Cafe also viewed

Monmouth, Monmouthshire
Monmouth, Monmouthshire
Monmouth, Monmouthshire
Monmouth, Monmouthshire

Been to Upstairs Downstairs Tearoom & Cafe? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Improve this listing

Restaurant Details

Rating summary
  • Food
  • Value
Average prices
US$5 - US$10
Cafe, British
Breakfast, Lunch
Restaurant features
Seating, Waitstaff
Good for
Location and Contact Information
  • Address: 76 Monnow Street, Monmouth NP25 3EN, Wales (Formerly The Tea Room at La Piazza)
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Monmouthshire  >  Monmouth
  • Phone Number: +44 1600 716831
Upstairs Downstairs Tearoom & Cafe is small but perfectly formed. Upstairs is like stepping back in time, elegantly furnished with panelled walls, Italian Leather chairs and stunning chandeliers. Waitress service and freshly made food and home made cakes add to the charm of this lovely Tea Room / Coffee shop and now downstairs, on the ground floor we have opened a more informal cafe with comfortable arm chairs and shabby chic tables & chairs but still beautifully decorated. Upstairs can be booked for anniversary Afternoon teas and special occasions. A little oasis in the heart of the pretty market town of Monmouth.

Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Upstairs Downstairs Tearoom & Cafe and other visitors
1 question
Ask a question

See all questions (1)

Questions? Get answers from Upstairs Downstairs Tearoom & Cafe staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?