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Punch House

$$ - $$$, British,
4 Agincourt Square, Monmouth NP25 3BT, Wales
+44 1600 713855
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Overview
  • Excellent19%
  • Very good38%
  • Average16%
  • Poor11%
  • Terrible16%
Travellers talk about
“tapas” (23 reviews)
“burgers” (13 reviews)
“chicken curry” (4 reviews)
Restaurant Hours
CUISINES
Bar, British, Pub, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
4 Agincourt Square, Monmouth NP25 3BT, Wales
All Details
Write a ReviewReviews (232)
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1 - 10 of 231 reviews

Reviewed 1 week ago

This pub/restaurant was recommended to my husband & I but I was not inspired by my meal. I ordered lasagne which stated contained Welsh beef and cheese, to be honest it looked liked it had just been tipped out of a container from the microwave...More

Thank Lynne A
PunchhouseMonmouth, Public Relations Manager at Punch House, responded to this reviewResponded 1 week ago

Hi Lynne, thank you for taking the time to leave us a Tripadvisor review and allowing us to apologise here for the issues which made your visit less than satisfactory. We are very sorry to hear that several things throughout your experience did not meet...More

Reviewed 4 weeks ago

We came here for dinner on a Wednesday night. The burgers were actually quite tasty, when they came out, there was not a lot of people in the pub maybe 3 other tables but the food took a good 35 minutes to be served. I...More

Thank Timothy W
PunchhouseMonmouth, Public Relations Manager at Punch House, responded to this reviewResponded 3 weeks ago

Hi Timothy, Thanks for the lovely review! We’re glad you enjoyed your food but sorry to hear that certain aspects of your visit didn’t live up to expectations. We take all comments on board and are always striving to improve. We hope to see you...More

Reviewed 4 weeks ago via mobile

Great service from Emma, I think, who served myself and my friend. The food was excellent too and it was a great little lunch in a pleasant environment. Would definitely go there again.

Thank DWA2424
PunchhouseMonmouth, Public Relations Manager at Punch House, responded to this reviewResponded 4 weeks ago

Hi DWA2424, Thanks for leaving us such a lovely review. We love reading over all our feedback here at the Punch House, and we're really glad to hear of our customers leaving happy. Hopefully we'll see you again soon!

Reviewed 28 October 2017 via mobile

Peroni not cold and food, well, wish we had read reviews before parting with 1.5 hours of time we won’t get back. I had crispy sausage with cold middle, rock hard cold peas and congealed gravy, the other dish was a burnt burger in a...More

Thank AprilFool1975
PunchhouseMonmouth, Public Relations Manager at Punch House, responded to this reviewResponded 29 October 2017

Hi there thank you for taking the time to leave us a Tripadvisor review and allowing us to apologise here for the issues which made your visit less than satisfactory. We are very sorry to hear that several things throughout your experience did not meet...More

Reviewed 25 October 2017

Stayed 2 nights on B&B rate. friendly staff and good service. room was adequate and very clean. We will definately book again.

Thank wendyps5161
PunchhouseMonmouth, Public Relations Manager at Punch House, responded to this reviewResponded 26 October 2017

Hi wendy! Thanks for taking the time to leave us such a lovely review! We love hearing all your feedback and we’re really glad you enjoyed your stay! We look forward to seeing you again!

Reviewed 25 October 2017

Booked a table for 7 people on Friday evening. No Reserved notice put out so staff had to ask some customers to move so we could have the large table. Only 2 busy staff behind bar and what appeared to be a new waitress serving...More

Thank 198lizzyc198
PunchhouseMonmouth, Public Relations Manager at Punch House, responded to this reviewResponded 26 October 2017

Hi lizzy, Thankyou for taking the time to leave us some feedback. We’re really sorry we failed to wow on this occasion. Rest assured, we take all our feed back very seriously and are looking into this. Should you have any further comment, feel free...More

Reviewed 21 October 2017

Stayed here for the night - although the rooms were clean and comfortable breakfast was terrible! It took 50 minutes to make 4 breakfasts, and when they did arrive they were cold. Sausages were hard, bacon and beans cold and eggs over cooked. When we...More

Thank Nia J
PunchhouseMonmouth, Guest Relations Manager at Punch House, responded to this reviewResponded 22 October 2017

Hi Nia, Firstly I would like to thank you for taking the time to advise us of your recent visit with us. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve on the service we...More

Reviewed 19 October 2017

Have been here before and really enjoyed the food. Unfortunately this visit wasn't as enjoyable. My wife had the Pappardelle topped with chicken, whilst the meal was ok the chicken looked to have been deep fried and was not edible. I had gammon steak which...More

Thank Jeff S
PunchhouseMonmouth, Manager at Punch House, responded to this reviewResponded 20 October 2017

Jeff, thank you for taking the time to leave us a Tripadvisor review and allowing us to apologise here for the issues which made your visit less than satisfactory. We are very sorry to hear that several things throughout your experience did not meet your...More

Reviewed 17 October 2017 via mobile

On arrival there was no real warm welcome, so we just found our own table. This was surprising as there was plenty of staff and it was not busy. The bar staff were pleasant and did bring the drinks over to the table. Food: My...More

Thank Jeff C
PunchhouseMonmouth, Public Relations Manager at Punch House, responded to this reviewResponded 18 October 2017

Hey Jeff, thank you for taking the time to leave us a Tripadvisor review and allowing us to apologise here for the issues which made your visit less than satisfactory. We are very sorry to hear that several things throughout your experience did not meet...More

Reviewed 11 October 2017

Eaten lunch here a few times & ffound it to be average, friendly staff, good selection of beers and wines. Ideal for parties as there is lots of seating.

Thank poolaboy
PunchhouseMonmouth, Public Relations Manager at Punch House, responded to this reviewResponded 12 October 2017

Hi @poolaboy, Thanks for taking the time to leave us a review! We take all our feedback on board to continue to grow and improve :) we hope to see you again soon!

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Ask a question
Questions & Answers
Mike_1256_13
28 May 2017|
Answer
Response from Paul F | Reviewed this property |
training??? what's this a new concept? it'll never catch on!
-1
Votes
Barbara S
20 January 2017|
AnswerShow all 2 answers
Response from PunchhouseMonmouth | Property representative |
Hi Barbara. We do indeed allow dogs.
0
Votes
mikenewport
18 November 2015|
AnswerShow all 4 answers
Response from CatB1122 | Reviewed this property |
There is parking on the road by Iceland on the left and further up the road opposite the church by the water railings
1
Vote
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
After-hours
Restaurant features
Outdoor Seating, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Full Bar, Reservations, Free Wifi
Good for
Kids, Child-friendly
Location and Contact Information
  • Address: 4 Agincourt Square, Monmouth NP25 3BT, Wales
  • Location: Europe  >  United Kingdom (UK)  >  Wales  >  Southern Wales  >  Monmouthshire  >  Monmouth
  • Phone Number: +44 1600 713855
  • E-mail
Description
The Punch House has recently undergone refurbishment and is now your local neighbourhood cafe bar with rooms. Open all day, every day, pay us a visit whatever the occasion! Whether it be a leisurely breakfast or a business lunch, afternoon coffee or an evening of tapas & wine, we've got it all covered. Our friendly team will be on hand to make sure that you are well looked after and when you don't want to leave you can check-in to one of our luxurious rooms for the night.
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