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Crowne Plaza Norwest - CLOSED

1 Columbia Ct, Baulkham Hills, The Hills Shire, New South Wales 2153, Australia
+61 2 9634 9634
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Overview
  • Excellent29%
  • Very good11%
  • Average38%
  • Poor17%
  • Terrible5%
31 Aug 2015
“Basic Hotel Breakfast”
1 Jan 2015
“Novotel Norwest”
Restaurant Hours Closed
CUISINES
International, Vegetarian Friendly
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Columbia Ct, Baulkham Hills, The Hills Shire, New South Wales 2153, Australia
All Details
Reviews (17)
Traveller rating
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1 - 10 of 17 reviews

Reviewed 1 September 2015

Firstly, the Restaurant looks tired and floor carpet needs cleaning as it has large stains everywhere. The staff are friendly, but not enough staff are present to cater for breakfast crowd. The breakfast buffet food is spread out and confusing in setup. The buffet fruit...More

Thank 2013Johanna
Reviewed 2 January 2015

The hotel is now Novotel by Accor. The room is large and the bed is comfortable, However there was no pillow menu in my room. staff is very friendly especially in the dining room. Breakfast was really nice with so much variety. Location is no...More

Thank TimmyMicro
Reviewed 28 July 2014

Stayed in this hotel for 1 week because my usual hotel did not have any availability. The hotel in convenient as it has on site parking and breakfast is available from 6am, which is now becoming rare at most other places. Whilst the check in...More

Thank Hornet181
Reviewed 22 June 2014

Having frequented the local Hills cafes for breakfast, we decided to give Whispers a try this morning. High Ranked Hotel should have a great breakfast right?. Sadly, our $30 per head amounted to nothing more than a poor offering of selections from the buffet. The...More

Thank EMTEE18
Reviewed 2 February 2014

The restaurant takes me back to my traveling days where hotel restaurants lack atmosphere. The hotel & bar is fine, but the restaurant is nothing special & unfortunately the food lack any thing special. The hotel specializes on accommodation only. Go to local restaurant instead

Thank SimonSandra N
Reviewed 20 October 2013

You are best getting your meal on the way to this hotel as the food here will disenchant all but most hungry guests.

1  Thank Miseryolo
Reviewed 28 August 2013

Efficient check in. Very neat and clean room. Excellent staff within the hotel and always happy to greet and assist. The reception staff eager to help. Asked for transport to city and got every piece of information with time table etc. Free Internet access at...More

Thank butam
Reviewed 25 May 2013

Second time went for High tea at Crown plaza, last time was satisfactory so went back on mother's day this time to treat our mother and 2 of my best friends mother. Food was what we expected, good but the service was the highlight of...More

Thank HCFSydney
Reviewed 12 January 2013

The service here at this restaurant is always terribly slow but tonight was absolutely awful...2.5 hrs for a 3 course meal and when we ordered snapper, barramundi was served when we questioned y this happened we where told it was snapper even though all 7...More

1  Thank mathew555
IHGCare, Guest Relations Manager at Crowne Plaza Norwest, responded to this reviewResponded 29 January 2013

Dear mathew555, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry you received service which was unacceptable. I appreciate your feedback as this is our best resource for improving guest services....More

Reviewed 2 January 2013

As a group we would go here at least twice a month for happy hour on a Friday. This no longer occurs. Shame as it was a nice place to have a relaxing drink then go to the restaurant for dinner. It was always a...More

Thank Sandra B
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Restaurant Details

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Groups
Location and Contact Information
  • Address: 1 Columbia Ct, Baulkham Hills, The Hills Shire, New South Wales 2153, Australia
  • Location: South Pacific  >  Australia  >  New South Wales  >  Greater Sydney  >  The Hills Shire  >  Baulkham Hills
  • Phone Number: +61 2 9634 9634
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