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Fratelli

$$ - $$$Italian, Pizza,
227 Cranbourne Rd, Frankston, Victoria, Australia
+61 3 9776 5277
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Overview
  • Excellent24%
  • Very good27%
  • Average19%
  • Poor13%
  • Terrible17%
Travellers talk about
“pizza” (12 reviews)
“oysters” (4 reviews)
“ice cream” (2 reviews)
Closed Now
9:00 AM - 10:00 PMAll hours
CUISINES
Italian, Pizza, Contemporary, Gluten Free Options
PRICE
$$ - $$$
RATINGS
Service
Food
Value
Atmosphere
LOCATION
227 Cranbourne Rd, Frankston, Victoria, Australia
All Details
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Reviews (103)
Traveller rating
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Time of year
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1 - 10 of 103 reviews

Reviewed 1 week ago via mobile

Please save your money . The food is the WORST. Overly priced for whole menu. Quality of food and cooking is beyond poor, words cannot describe how bad . Disgusting is the closest. You would be better off on the beach with fish and chips...More

Thank Tracey L
Fratelli F, Manager at Fratelli, responded to this reviewResponded 1 week ago

Hi Tracey, Thanks for taking the time to review our venue, we are sorry to hear that your experience did not reach your expectations....With little information to go off based on your personal experience it is hard for us to identify exactly where we went...More

Reviewed 1 week ago via mobile

Avarage food! , service very bad! The reception was good but we done with mains course nobody come for clean the table and ask for dessert!More

Thank VinceDani
Fratelli F, Manager at Fratelli, responded to this reviewResponded 1 week ago

Hi Vince, Thanks for taking the time to review our venue. We appreciate your feedback and will take your comments on board. Our staff all work incredibly hard and give 110% in their roles. We are very lucky to have such a great team together....More

Reviewed 3 weeks ago via mobile

Lots of great food choices especially Italian pizzas and pastas. Prices are very reasonable and the dessert selection, particularly the cakes is amazing.

Thank kevjmurph76
Fratelli F, Manager at Fratelli, responded to this reviewResponded 3 weeks ago

Hi Kevjmurph76, Thankyou for taking the time to review Fratelli and share with others your great experience at FRATELLI Frankston - we truly appreciate it. We look forward to your return! Thanks - FRATELLI

Reviewed 3 October 2017 via mobile

Love this restaurant have been going there for a year or two now, but we have given up on going on their $10 Steak night. It’s like the old saying “you get what you pay for” the steak is full of gristle and meat very...More

Thank Skip W
Fratelli F, Manager at Fratelli, responded to this reviewResponded 5 October 2017

Hi Skip W, Thanks for taking the time to review us and the 5 stars. We appreciate your feedback and we are looking into ways to improve our customers experience even more so then just the monetary value, however at the same time trying to...More

Reviewed 4 September 2017 via mobile

Hadn't been to this family friendly restaurant for a couple of years and it certainly didn't disappoint. Huge range of meal options at very affordable prices. Meals were on the large size and all in our group enjoyed their meals. The range of drinks is...More

Thank Neale P
Fratelli F, Manager at Fratelli, responded to this reviewResponded 19 September 2017

Hi Neale, Thanks for taking the time to review us! We really appreciate that and your kind words. We are glad you and your entire group had such a great experience and to hear that everyone was impressed makes us proud! We hope to have...More

Reviewed 1 August 2017 via mobile

WOW! Passed by their sign that said $10 lunch and thought I'll give it a go but not hopeful that it will be all that good but was I surprised. The fish and chips and the crumbed calamari was spectacular and both came with delicious...More

Thank Patrick L
Fratelli F, Manager at Fratelli, responded to this reviewResponded 8 August 2017

Hi Patrick L, Thanks for your review, kind words and most importantly giving us a shot! We are glad you were pleasantly surprised. We value our customers and want to provide them with perfect value for money. We are proud to produce quality meals and...More

Reviewed 20 July 2017

Last time we went the food was not the greatest. Frozen fish fillets not cooked properly, pasta was tasteless and gluey. When mentioned to staff they just ignored us.More

1  Thank AnnaVanSteel
Fratelli F, Manager at Fratelli, responded to this reviewResponded 24 July 2017

Hi AnnaVanSteel, Thanks for the review.. you mentioned that this was on the last time you visited us, yet you haven't noted when this was? Please be aware, a lot has improved at FRATELLI over the last 6 - 12months. We have all been working...More

Reviewed 16 July 2017

Oh wow has this place improved 100% since last visit over 4 years ago. Apprehensive to return but pleased I did!! Updated decor & improved.More

Thank Chris R
Fratelli F, Manager at Fratelli, responded to this reviewResponded 17 July 2017

Hi Chris R, Thanks for taking the time to review us and the kind words! We are also pleased you decided to return and were able to enjoy the updates we have implemented over the past 12 months. We still have some more updates to...More

Reviewed 6 July 2017

When you call or deliberately go for a meal somewhere, it needs t be kept simple, not the food bit the experience..So driving past on the way back to our hotel my children fed up of the hotel food spot a KFC No but they...More

Thank themarstonscooper
Fratelli F, Manager at Fratelli, responded to this reviewResponded 10 July 2017

Hi themarstoncooper, Thanks for taking the time to review us, we always appreciate feedback from our customers, especially first timers. Firstly, you stating our staff were prompt to take your order is a huge compliment, we rather them be on the ball then have the...More

Reviewed 9 June 2017 via mobile

Heard about this place through a friend, thinking that this place would be great I went with a friend for a catch up. Service was good, but the food was not. I ordered the penne Napoletana and OMG it was horrible. Cold on the outside...More

Thank Rachell Ruffa S
Fratelli F, Manager at Fratelli, responded to this reviewResponded 13 June 2017

Hi Rachell, Thanks for your review. We are sorry to hear that your experience at FRATELLI did not reach your expectations. We will be passing on your feedback to our kitchen staff as what you have described is very unusual. Our meals are all cooked...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Brunch, Lunch, Dinner
Restaurant features
Takeout, Reservations, Outdoor Seating, Seating, Waitstaff, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Television
Good for
Kids, Groups, Child-friendly
Open Hours
Sunday
9:00 AM - 10:00 PM
Monday
11:00 AM - 10:00 PM
Tuesday
11:00 AM - 10:00 PM
Wednesday
11:00 AM - 10:00 PM
Thursday
11:00 AM - 10:00 PM
Friday
11:00 AM - 10:00 PM
Saturday
11:00 AM - 10:00 PM
Location and Contact Information
  • Address: 227 Cranbourne Rd, Frankston, Victoria, Australia
  • Location: South Pacific  >  Australia  >  Victoria  >  Mornington Peninsula  >  Frankston
  • Phone Number: +61 3 9776 5277
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